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O2, How Do I Get My PAC |
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07-02-2005, 14:49
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#1 |
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Guest
Join Date: Oct 2001
Posts: 5,568
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O2, How Do I Get My PAC
I am on O2 pay as you go. I am trying to get my PAC so I can move to Orange but they are not playing ball. I rang a few days ago and they said they would ring back within 48 hours but they didn't so I rang again today and they said the department that I need to talk to aren't taking calls today and I should ring back in the morning, no doubt when I do they will fobb me off with another excuse. Has anyone managed to get a PAC out of O2 and if so whats the best way to do it?
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07-02-2005, 14:59
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#2 |
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Posts: n/a
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Are you online or offline customer?
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07-02-2005, 14:59
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#3 |
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Forum Member
Join Date: Aug 2003
Location: Reading
Posts: 2,618
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Quote:
Originally Posted by pje1979
I am on O2 pay as you go. I am trying to get my PAC so I can move to Orange but they are not playing ball. I rang a few days ago and they said they would ring back within 48 hours but they didn't so I rang again today and they said the department that I need to talk to aren't taking calls today and I should ring back in the morning, no doubt when I do they will fobb me off with another excuse. Has anyone managed to get a PAC out of O2 and if so whats the best way to do it?
Still not got one  You on online PAYG? |
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07-02-2005, 15:43
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#4 |
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Guest
Join Date: Oct 2001
Posts: 5,568
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Yes I'm on On-line pay as you go. Just to add I also tried emailing but didn't receive a reply.
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07-02-2005, 15:44
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#5 |
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Posts: n/a
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I have had no problems getting a PAC Code through o2 online.
Email: mycare@o2mail.co.uk Include your mobile number, full name, postcode and D.O.B. They will email you back in 24 hours. |
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07-02-2005, 19:10
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#6 |
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Inactive Member
Join Date: Oct 2004
Location: Dundee, Scotland ♂
Posts: 9,026
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Quote:
Originally Posted by rossonthenet
I have had no problems getting a PAC Code through o2 online.
Email: mycare@o2mail.co.uk Include your mobile number, full name, postcode and D.O.B. They will email you back in 24 hours. 24 hours is a bit of a statement considering that i have emailed o2 nearly 12 times an they take a lot more than 24 hours beleive me. more like 72 
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07-02-2005, 19:31
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#7 |
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Forum Member
Join Date: Sep 2002
Location: Weston-super-Mare
Posts: 9,167
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They've always replied to me within 24 hours. Are you sure you are including all the information they ask for? FULL name, postcode, date of birth and mobile number. Without that you won't get a reply.
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08-02-2005, 01:06
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#8 |
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Posts: n/a
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Quote:
Originally Posted by prking
They've always replied to me within 24 hours. Are you sure you are including all the information they ask for? FULL name, postcode, date of birth and mobile number. Without that you won't get a reply.
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