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o2 4g sim - Existing o2 customer

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Old 10-11-2013, 23:08
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Join Date: May 2010
Posts: 332

I am getting a new 4g phone (sim-free) and I want to keep my o2 mobile number and just get a new 4g sim.

I am an o2 Pay and go customer and have been with o2 for several years.

What would be the best way to do this?

Thanks in advance.
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Old 10-11-2013, 23:16
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Join Date: Jan 2007
Location: Dumfries
Posts: 38,495
It should be pretty straightforward (technically, if not financially).

O2 are currently upgrading ALL customer SIMs to 4g compatible ones so they'll give you a new, unregistered, SIM card with a code-number rather than a phone number on it.

You then go HERE, follow the steps and it'll transfer your phone number across to the new SIM.

Dunno what it'll cost for a PAYG customer though.
Be interested to here what it costs cos I'm in a similar position myself.

Missus recently had to do it to swap from a 3g SIM to a 4g micro-SIM. She's on a contract, though, so they supplied the new SIM as a freebie with her new phone.
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Old 10-11-2013, 23:35
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Posts: 8,759
Why do you need 4G on pay as you go?

You're not going to benefit from it. Esp at the prices O2 charge.
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Old 11-11-2013, 01:50
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Go on www.o2.co.uk/4g/setup/

It will automatically send you a new 4G sim if you don't already have one. Assuming you've registered your account properly, and it's free.
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