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iPod touch problem


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Old 13-11-2013, 15:06
ixHellstormx
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Join Date: May 2013
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My son bought a 2nd hand ipod touch 4th gen 32gb. It turns on and says connect to itunes. I have a battery bar in the top right corner so its not in recovery mode. i can turn it on/off and take screenshot. but can't get it off this screen. it goes into recovery and DFU mode fine but the pc doesnt pick it up at all. not in itunes not in device manager i have the latest itunes and and all the drivers work with my ipad

How do/can I fix this problem ?. Thanks.

Post done on behalf of my son. He can read any replies posted but cannot post himself.
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Old 13-11-2013, 16:22
zapod
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Don't know if this will fix it but have you tried a hard reset?

To do this, press and hold both the Wake/Sleep button and the Home button at the same time until the Apple logo appears. This might take 10-15 seconds. It might still ask to be connected to iTunes, but whatever was stopping it from talking to your PC may have cleared.

Also, if iTunes is working with the iPad, try connecting both at the same time - if the iPod is working it'll appear along with the iPad in the device list.

Good luck!
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Old 13-11-2013, 16:30
Sigurd
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Something here might help:

iOS: Device not recognized in iTunes for Windows
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Old 13-11-2013, 16:52
ixHellstormx
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Thanks for the replies. He's tried most things and still no luck.
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