Problem accessing Apple website with Android Chrome

tdenson · 14-11-2013, 17:54

On my android phone I've clicked on a link on the Apple website to buy an iPad and I get the message "the site's security certificate is not trusted" and won't even let me proceed at my own risk. However it worked fine on my iPhone.

Stiggles · 14-11-2013, 18:19

Fine here on my Nexus 5 using Chrome. Got to the checkout with no problem.

Although i will say apples mobile site is shockingly bad! That daft bit at the side that keeps sliding up and down

tdenson · 14-11-2013, 23:31

Quote:

Originally Posted by Stiggles

Fine here on my Nexus 5 using Chrome. Got to the checkout with no problem.

That is one of the main problems with Android, every device is slightly different

Stiggles · 14-11-2013, 23:34

Quote:

Originally Posted by tdenson

That is one of the main problems with Android, every device is slightly different

Guy in the work tried it with his S3 and its fine. Boss's HTC is fine as well.

Its nothing to do with the devices with this error.

tdenson · 14-11-2013, 23:40

Just tried it on a no name Android tablet I have and got the same thing. I suspect you weren't going through the same route. It is the link to make a reservation for store pickup.

jonner101 · 14-11-2013, 23:42

Quote:

Originally Posted by tdenson

On my android phone I've clicked on a link on the Apple website to buy an iPad and I get the message "the site's security certificate is not trusted" and won't even let me proceed at my own risk. However it worked fine on my iPhone.

Do you still get the problem after a re-boot. Also is the date/time correct on the phone ?

tdenson · 14-11-2013, 23:43

Just tried it again on my HTC and also get exactly the same thing. Obviously your boss is not clicking on the same link.

IslandNiles · 14-11-2013, 23:43

Quote:

Originally Posted by Stiggles

Guy in the work tried it with his S3 and its fine. Boss's HTC is fine as well.

Its nothing to do with the devices with this error.

This is even better than your 37% contactless payment stat from the other day.

Some people might think you just make things up on the spot to suit your own needs. Not me, you understand. I don think that because I'm not so cynical. But some people might.

tdenson · 14-11-2013, 23:44

Quote:

Originally Posted by jonner101

Do you still get the problem after a re-boot. Also is the date/time correct on the phone ?

Date and time is correct and I've just done a reboot with same result

tdenson · 14-11-2013, 23:46

Just to be absolutely clear, I am going to -

apple.com/uk/retail/ipad and clicking on the "make a reservation" link

tdenson · 14-11-2013, 23:48

BTW just tried it and it works fine on Chrome on a Mac

tdenson · 14-11-2013, 23:55

This is the error -

https://dl.dropboxusercontent.com/u/...4-23-50-47.png

tdenson · 14-11-2013, 23:59

I'm going to bed. Goodnight all.

Stiggles · 15-11-2013, 00:14

Quote:

Originally Posted by IslandNiles

This is even better than your 37% contactless payment stat from the other day.

Some people might think you just make things up on the spot to suit your own needs. Not me, you understand. I don think that because I'm not so cynical. But some people might.

What agenda?

Even better? Why, becasue i asked other folk to try something to see what was happening to help find out what's happening to the OP? What a strange thing....

Anyway, what link is it your trying which it's happening with? Have you tried another browser?

Stiggles · 15-11-2013, 00:19

Quote:

Originally Posted by tdenson

Just to be absolutely clear, I am going to -

apple.com/uk/retail/ipad and clicking on the "make a reservation" link

That wasnt the same thing i was doing. I was just going to buy an ipad and it was fine.

This time i put that link in, clicked the blue Make a Reservation link at the top and got through fine. Says We'd love to see you etc..

https://www.dropbox.com/s/kfnv00nzra...00.16.51.png?m

Zack06 · 15-11-2013, 00:23

I got the security message, but you can just press "proceed anyway", so I don't see what the problem is?

IslandNiles · 15-11-2013, 00:29

Quote:

Originally Posted by Stiggles

That wasnt the same thing i was doing. I was just going to buy an ipad and it was fine.

This time i put that link in, clicked the blue Make a Reservation link at the top and got through fine. Says We'd love to see you etc..

https://www.dropbox.com/s/kfnv00nzra...00.16.51.png?m

I think that's for Genius Bar reservations. On the page that tdenson linked to, I think you're clicking the 'Make a Reservation' button at the top right. Just below the headline of 'Buy iPad from the people who know it best' there's a couple of lines of text, and a link in that text to reserve an iPad (confusingly also called 'Make a reservation').

Stiggles · 15-11-2013, 00:38

Quote:

Originally Posted by IslandNiles

I think that's for Genius Bar reservations. On the page that tdenson linked to, I think you're clicking the 'Make a Reservation' button at the top right. Just below the headline of 'Buy iPad from the people who know it best' there's a couple of lines of text, and a link in that text to reserve an iPad (confusingly also called 'Make a reservation').

Aha! Yes, i get the same now!

However like was said above, just click proceed anyway.

tdenson · 15-11-2013, 08:38

Quote:

Originally Posted by Stiggles

Aha! Yes, i get the same now!

However like was said above, just click proceed anyway.

Ah, now I see it. The "proceed anyway" is in such tiny text on my HTC I cannot read it without zooming and I was completely overlooking it.

cnbcwatcher · 15-11-2013, 17:01

It's Steve Jobs from the iCloud trying to tell you something

Check outside your window. Are there any men driving silver cars and wearing black turtlenecks around?

14-11-2013, 17:54	#1
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Problem accessing Apple website with Android Chrome On my android phone I've clicked on a link on the Apple website to buy an iPad and I get the message "the site's security certificate is not trusted" and won't even let me proceed at my own risk. However it worked fine on my iPhone.

14-11-2013, 18:19	#2
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Fine here on my Nexus 5 using Chrome. Got to the checkout with no problem. Although i will say apples mobile site is shockingly bad! That daft bit at the side that keeps sliding up and down

14-11-2013, 23:31	#3
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Quote: Originally Posted by Stiggles Fine here on my Nexus 5 using Chrome. Got to the checkout with no problem. That is one of the main problems with Android, every device is slightly different

14-11-2013, 23:34	#4
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Quote: Originally Posted by tdenson That is one of the main problems with Android, every device is slightly different Guy in the work tried it with his S3 and its fine. Boss's HTC is fine as well. Its nothing to do with the devices with this error.

14-11-2013, 23:40	#5
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Just tried it on a no name Android tablet I have and got the same thing. I suspect you weren't going through the same route. It is the link to make a reservation for store pickup.

14-11-2013, 23:42	#6
jonner101 Forum Member Join Date: Apr 2008 Posts: 3,153	Quote: Originally Posted by tdenson On my android phone I've clicked on a link on the Apple website to buy an iPad and I get the message "the site's security certificate is not trusted" and won't even let me proceed at my own risk. However it worked fine on my iPhone. Do you still get the problem after a re-boot. Also is the date/time correct on the phone ?

14-11-2013, 23:43	#7
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Just tried it again on my HTC and also get exactly the same thing. Obviously your boss is not clicking on the same link.

14-11-2013, 23:43	#8
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	Quote: Originally Posted by Stiggles Guy in the work tried it with his S3 and its fine. Boss's HTC is fine as well. Its nothing to do with the devices with this error. This is even better than your 37% contactless payment stat from the other day. Some people might think you just make things up on the spot to suit your own needs. Not me, you understand. I don think that because I'm not so cynical. But some people might.

14-11-2013, 23:44	#9
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Quote: Originally Posted by jonner101 Do you still get the problem after a re-boot. Also is the date/time correct on the phone ? Date and time is correct and I've just done a reboot with same result

14-11-2013, 23:46	#10
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Just to be absolutely clear, I am going to - apple.com/uk/retail/ipad and clicking on the "make a reservation" link

14-11-2013, 23:48	#11
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	BTW just tried it and it works fine on Chrome on a Mac

14-11-2013, 23:55	#12
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	This is the error - https://dl.dropboxusercontent.com/u/...4-23-50-47.png

14-11-2013, 23:59	#13
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	I'm going to bed. Goodnight all.

15-11-2013, 00:14	#14
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Quote: Originally Posted by IslandNiles This is even better than your 37% contactless payment stat from the other day. Some people might think you just make things up on the spot to suit your own needs. Not me, you understand. I don think that because I'm not so cynical. But some people might. What agenda? Even better? Why, becasue i asked other folk to try something to see what was happening to help find out what's happening to the OP? What a strange thing.... Anyway, what link is it your trying which it's happening with? Have you tried another browser?

15-11-2013, 00:19	#15
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Quote: Originally Posted by tdenson Just to be absolutely clear, I am going to - apple.com/uk/retail/ipad and clicking on the "make a reservation" link That wasnt the same thing i was doing. I was just going to buy an ipad and it was fine. This time i put that link in, clicked the blue Make a Reservation link at the top and got through fine. Says We'd love to see you etc.. https://www.dropbox.com/s/kfnv00nzra...00.16.51.png?m

15-11-2013, 00:23	#16
Zack06 Forum Member Join Date: Aug 2009 Posts: 27,438	I got the security message, but you can just press "proceed anyway", so I don't see what the problem is?

15-11-2013, 00:29	#17
IslandNiles Forum Member Join Date: Apr 2005 Posts: 13,091	Quote: Originally Posted by Stiggles That wasnt the same thing i was doing. I was just going to buy an ipad and it was fine. This time i put that link in, clicked the blue Make a Reservation link at the top and got through fine. Says We'd love to see you etc.. https://www.dropbox.com/s/kfnv00nzra...00.16.51.png?m I think that's for Genius Bar reservations. On the page that tdenson linked to, I think you're clicking the 'Make a Reservation' button at the top right. Just below the headline of 'Buy iPad from the people who know it best' there's a couple of lines of text, and a link in that text to reserve an iPad (confusingly also called 'Make a reservation').

15-11-2013, 00:38	#18
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Quote: Originally Posted by IslandNiles I think that's for Genius Bar reservations. On the page that tdenson linked to, I think you're clicking the 'Make a Reservation' button at the top right. Just below the headline of 'Buy iPad from the people who know it best' there's a couple of lines of text, and a link in that text to reserve an iPad (confusingly also called 'Make a reservation'). Aha! Yes, i get the same now! However like was said above, just click proceed anyway.

15-11-2013, 08:38	#19
tdenson Forum Member Join Date: Aug 2005 Posts: 4,214	Quote: Originally Posted by Stiggles Aha! Yes, i get the same now! However like was said above, just click proceed anyway. Ah, now I see it. The "proceed anyway" is in such tiny text on my HTC I cannot read it without zooming and I was completely overlooking it.

15-11-2013, 17:01	#20
cnbcwatcher Forum Member Join Date: Sep 2008 Location: At college, in L.A.'s office Posts: 54,221	It's Steve Jobs from the iCloud trying to tell you something Check outside your window. Are there any men driving silver cars and wearing black turtlenecks around?

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Problem accessing Apple website with Android Chrome