Digital Spy

Search Digital Spy
 

DS Forums

 
 
 

O2 concerned that people think 4G is impacting 3G coverage


Reply
Thread Tools Search this Thread
Old 15-11-2013, 05:22
Everything Goes
Forum Member
 
Join Date: Mar 2002
Location: In the future....
Posts: 9,307

O2 CEO Ronan Dunne is concerned that customers think their 3G coverage is being neglected due to the 4G rollout.



He said: ‘There’s a genuine danger among customers that they might think the conversation is all around 4G and the industry doesn’t care about them.’

O2's 3G customers have been neglected for 10 years. This is nothing new


http://www.mobiletoday.co.uk/News/27292/4G_rollout_is_not_damaging_3G_signals_O2s_Dunne.aspx
Everything Goes is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 15-11-2013, 05:41
Joel's dad
Forum Member
 
Join Date: Feb 2009
Posts: 4,242
When I first had O2 back in 2009 it was great. Then it just died a slow death. So I agree with you lol
Joel's dad is offline   Reply With Quote
Old 15-11-2013, 07:34
Mark in Essex
Forum Member
 
Join Date: Mar 2005
Posts: 2,740
Can't say about O2 but 4G is definitely effecting Vodafone with slow DATA rates (even when phone shows its got H or even H+) and we are talking less than 150kbps!

Also dropped calls and calls being unable to connect!

I use to think Vodafone and O2 were the best and shame that when I tried the others I got no signal at all at home or some of the places I go for work.
Mark in Essex is offline   Reply With Quote
Old 15-11-2013, 07:41
Thine Wonk
Forum Member
 
Join Date: Mar 2009
Posts: 9,980
Sorry but if O2 really cared about 3G data speeds and coverage they would have matched their competitors speeds and coverage earlier by upgrading to dual carrier and having 98% coverage like MBNL.

Crocodile concern (that's like crocodile tears, I just made it up)
Thine Wonk is online now   Reply With Quote
Old 15-11-2013, 08:11
sethpet
Forum Member
 
Join Date: Aug 2013
Posts: 319
Is it not impossible for 4G to be impacting already established 3G

Different bandwidth
Different infrastructure
Different use of the signal, 4G is back to TDM right?
sethpet is offline   Reply With Quote
Old 15-11-2013, 09:09
paulker
Forum Member
 
Join Date: Nov 2008
Posts: 780
Can't say about O2 but 4G is definitely effecting Vodafone with slow DATA rates (even when phone shows its got H or even H+) and we are talking less than 150kbps!

Also dropped calls and calls being unable to connect!

I use to think Vodafone and O2 were the best and shame that when I tried the others I got no signal at all at home or some of the places I go for work.
I'm in Glasgow and transferred from EE4g to Vodafone. I have found Vodafone to be pretty good with only an odd dropped call. Speeds on 3g are good too. I found EE to be dropping a huge number of calls in my area. This is why I changed.
paulker is offline   Reply With Quote
Old 15-11-2013, 09:18
planetf1
Forum Member
 
Join Date: Jun 2002
Location: Hampshire
Posts: 356
Frequently very slow data rates (right down to unusable)
Dropped data connections
Dropped calls

in multiple cities/locations in the south

... led me to leave and move to three.

Like night and day ... not a single known dropped call/data session (except due to lack of coverage)
planetf1 is offline   Reply With Quote
Old 15-11-2013, 12:24
danielmeah
Forum Member
 
Join Date: Jul 2012
Location: Liverpool(L15)l, UK
Posts: 431
I'm in Glasgow and transferred from EE4g to Vodafone. I have found Vodafone to be pretty good with only an odd dropped call. Speeds on 3g are good too. I found EE to be dropping a huge number of calls in my area. This is why I changed.
Vodafone are capping 3g to 10Mbps. always seem to get dead on 10Mbps here.

ee is just garbage!
danielmeah is offline Follow this poster on Twitter   Reply With Quote
Old 15-11-2013, 13:56
heskethbang
Forum Member
 
Join Date: Aug 2005
Location: Birmingham
Posts: 3,266
Vodafone are capping 3g to 10Mbps. always seem to get dead on 10Mbps here.

ee is just garbage!
Wow I never got anywhere near that on Vodafone.
heskethbang is offline   Reply With Quote
Old 15-11-2013, 14:02
xreyuk123
Forum Member
 
Join Date: Sep 2013
Location: United Kingdom
Posts: 449
Vodafone are capping 3g to 10Mbps. always seem to get dead on 10Mbps here.

ee is just garbage!
Wow I never got anywhere near that on Vodafone.
Vodafone do run DC-HSDPA in large cities. I get 10Mbps in Manchester, but Daniel is right, it seems to be capped to 10Mbps.

As for Birmingham, you should get 10Mbps in the city centre.
xreyuk123 is offline Follow this poster on Twitter   Reply With Quote
Old 15-11-2013, 14:16
heskethbang
Forum Member
 
Join Date: Aug 2005
Location: Birmingham
Posts: 3,266
Vodafone do run DC-HSDPA in large cities. I get 10Mbps in Manchester, but Daniel is right, it seems to be capped to 10Mbps.

As for Birmingham, you should get 10Mbps in the city centre.
You're kidding? One of the reasons I left Vodafone was because, standing outside Boots on the High Street (City Centre), the best I could get was a full but unusable EDGE signal.

And don't get me started on their service in B14, which deteriorated over a period of 9-12 months.
heskethbang is offline   Reply With Quote
Old 15-11-2013, 14:36
danielmeah
Forum Member
 
Join Date: Jul 2012
Location: Liverpool(L15)l, UK
Posts: 431
Vodafone do run DC-HSDPA in large cities. I get 10Mbps in Manchester, but Daniel is right, it seems to be capped to 10Mbps.

As for Birmingham, you should get 10Mbps in the city centre.
Voip too

and the 4G red thing is nonsense. i have that plan and its capped

https://www.vodafone.co.uk/cs/groups...ftst073789.pdf
danielmeah is offline Follow this poster on Twitter   Reply With Quote
Old 15-11-2013, 14:49
GeordiePaul
Forum Member
 
Join Date: Jul 2013
Posts: 969
Can't say about O2 but 4G is definitely effecting Vodafone with slow DATA rates (even when phone shows its got H or even H+) and we are talking less than 150kbps!

Also dropped calls and calls being unable to connect!

I use to think Vodafone and O2 were the best and shame that when I tried the others I got no signal at all at home or some of the places I go for work.
Vodafone were like that for me about 3 years ago. Utter crap.
GeordiePaul is offline   Reply With Quote
Old 15-11-2013, 14:50
japaul
Forum Member
 
Join Date: Apr 2013
Posts: 636
3G shouldn't be capped if you are on a 4G (not just Red) plan so you should report it. I had a few months of the 10Mbps cap after it was introduced but have seen >20 Mbps on 3G since getting a 4G plan.
japaul is offline   Reply With Quote
Old 15-11-2013, 15:00
dragonrapide
Forum Member
 
Join Date: Jan 2008
Location: shoreham-by-sea
Posts: 504
No signal on the seafront in Brighton, if anyone from 02 is reading this it is near West Street, that's how much they care about their customers. We are not even getting 4g here for ages, if at all, so it is just down to crappy service for us. There seem to be plenty of transmitters or whatever they are called, presume they are broken even though web site says good service. Parts of West Sussex also have dreadful, if any, reception. Yes, I have reported it to 02.
dragonrapide is online now   Reply With Quote
Old 15-11-2013, 15:22
qasdfdsaq
Inactive Member
 
Join Date: Jan 2007
Posts: 3,286
When I first had O2 back in 2009 it was great. Then it just died a slow death. So I agree with you lol
I actually find the rollout of 3G900 since 2009/2010 has made quite a big improvement, rather the opposite of dying any kind of death.

Can't say about O2 but 4G is definitely effecting Vodafone with slow DATA rates (even when phone shows its got H or even H+) and we are talking less than 150kbps!

Also dropped calls and calls being unable to connect!
Love it when people draw completely absurd and extraneous conclusions based on no objective evidence whatsoever.

Every network had slow data rates and dropped calls since before 4G was even invented.

Sorry but if O2 really cared about 3G data speeds and coverage they would have matched their competitors speeds and coverage earlier by upgrading to dual carrier and having 98% coverage like MBNL.

Crocodile concern (that's like crocodile tears, I just made it up)
Well, there is the drawback that they didn't have 3 networks' worth of money and resources to throw at it, evidenced by the fact no other network in the same situation did any better (Orange pre-EE, Vodafone today).

Is it not impossible for 4G to be impacting already established 3G

Different bandwidth
Different infrastructure
Different use of the signal, 4G is back to TDM right?
No.

On EE 4G uses the same frequency band.
On most/all networks it uses the same infrastructure - backhaul and parts of core at least.
4G is not TDM. Nobody uses TDM 4G in the UK at the moment. One network has the capability to do so but are suggesting that they won't.
Frequently very slow data rates (right down to unusable)
Dropped data connections
Dropped calls

in multiple cities/locations in the south

... led me to leave and move to three.

Like night and day ... not a single known dropped call/data session (except due to lack of coverage)
Personal anecdotes are anecdotal.

Frequently very slow data rates (right down to unusable)
Dropped data connections
Dropped calls

in multiple cities/locations in the south

... as soon as I moved to three.

Like night and day ... not a single known dropped call/data session (except due to lack of coverage) on my O2 phone.

Vodafone are capping 3g to 10Mbps. always seem to get dead on 10Mbps here.

ee is just garbage!
Really? That must be new.
Vodafone do run DC-HSDPA in large cities. I get 10Mbps in Manchester, but Daniel is right, it seems to be capped to 10Mbps.

As for Birmingham, you should get 10Mbps in the city centre.
Curious. Cap must have come in recently - I've got over 12Mbps a few times on Vodafone before DC-HSDPA was even available.
qasdfdsaq is offline   Reply With Quote
Old 15-11-2013, 15:29
jabbamk1
Forum Member
 
Join Date: Jan 2012
Location: London, UK
Posts: 6,578
Vodafone are capping all customers on non 4G Ready/Red plans to 10Mbps
jabbamk1 is offline   Reply With Quote
Old 15-11-2013, 16:03
qasdfdsaq
Inactive Member
 
Join Date: Jan 2007
Posts: 3,286
Like I said, must be new - last year or two at most?

Incidentally that document also says upload speeds on non-4G plans are capped to 8Mbps - because you're likely to ever achieve that on a network with maximum physical upload capability of 5.76Mbps...
qasdfdsaq is offline   Reply With Quote
Old 15-11-2013, 16:23
Mark in Essex
Forum Member
 
Join Date: Mar 2005
Posts: 2,740
Is it not impossible for 4G to be impacting already established 3G

Different bandwidth
Different infrastructure
Different use of the signal, 4G is back to TDM right?
I'm convinced it is as have been with Vodafone on and off for 10+ years and never had many problems with calls until 4G was launched (also the data speed with 3G as well - always use to be at least 3meg download but has never got above 150kbps since 4G was around in Harlow Town centre).
Mark in Essex is offline   Reply With Quote
Old 15-11-2013, 16:24
qasdfdsaq
Inactive Member
 
Join Date: Jan 2007
Posts: 3,286
http://en.wikipedia.org/wiki/Correla...mply_causation
qasdfdsaq is offline   Reply With Quote
Old 15-11-2013, 16:29
Mark in Essex
Forum Member
 
Join Date: Mar 2005
Posts: 2,740
At qasdfdsac - please see my above post.

I've never had it before where more than every 3rd call does not connect (both on my phone and also my works phone that are both on Vodafone) and also the same for calls dropping out a LOT more often.

It's never been half this bad as I've only ever had it with less than say 1 in 20 calls not connecting in the past.

Also what else would you put the constant slow data speeds down to in 1 area when it was exactly the same time they switched on the 4G it started happening?

It might not be directly related to the 4G frequency but they have done something since it's launch as like I say it's dropped from constantly getting 3meg+ download to never above 150kbps since the switch on.
Mark in Essex is offline   Reply With Quote
Old 15-11-2013, 16:32
qasdfdsaq
Inactive Member
 
Join Date: Jan 2007
Posts: 3,286
.....

Do you even know the exact time they "switched on the 4G"? Hint: It was nowhere near the time when you think it happened.
qasdfdsaq is offline   Reply With Quote
Old 15-11-2013, 16:34
jabbamk1
Forum Member
 
Join Date: Jan 2012
Location: London, UK
Posts: 6,578
Yo bro. This is a forum for healthy discussion. Not for someone to claim one opinion is better than all other opinions.

But I do agree, it is unlikely that switching on 4G had anything to do with the dropped calls. Its probably another issue.
jabbamk1 is offline   Reply With Quote
Old 15-11-2013, 16:36
qasdfdsaq
Inactive Member
 
Join Date: Jan 2007
Posts: 3,286
Just pointing out some basic logic principles. Correlation != causation isn't opinion.

Not denying whether there was an effect or what the effect may have been. Simply put, you have to come up with more than "I think it happened around the same time" to establish a causal link. Particularly if we want to establish why it's happening and what to do about it.

Science and technology develops on the basis of verifying repeatable phenomena under controlled conditions and building an understanding of the underlying processes based on that, or using the former to verify the latter. "I think it happened around the same time" is neither.
qasdfdsaq is offline   Reply With Quote
Old 15-11-2013, 16:42
Mark in Essex
Forum Member
 
Join Date: Mar 2005
Posts: 2,740
.....

Do you even know the exact time they "switched on the 4G"? Hint: It was nowhere near the time when you think it happened.
I know a rough time though and seeing that I have been using Vodafone for well over 10 years it's a bit strange it happened around this time up until now.


Even if it was switched on earlier all the public were not using it.
Mark in Essex is offline   Reply With Quote
 
Reply



Thread Tools Search this Thread
Search this Thread:

Advanced Search

 
Forum Jump


All times are GMT +1. The time now is 16:11.