I think he was trying to find out what the free continental breakfast included. It could have been fruit juice, fruit, cereal and pastries in which case there would be plenty of food and no need to have a hot breakfast to fill you up.

As it was it just seemed to be cereals and yoghurt.

I would not be happy paying £12 for a buffet hot breakfast. At the very least I would expect it to be freshly cooked.

A good continental breakfast should include ham, cheeses, fruit, yoghurt and pastries. What was offered today wasn't a continental breakfast it was a Monday morning grab some cereal and toast before work breakfast. If you are selling that you include a continental breakfast then don't cut corners actually go out of your way to serve one. I hate the lazy use of continental breakfast when you mean a bowl of Kellogg's and a coffee.

It wasn't actually £12 for the breakfast though either, it was £12 over and above the charge for a continental breakfast, which makes it even more expensive.

Talking of the 'continental' option, I couldn't quite see, but had thought she put a plate of pastries or something down on the table?



She said that she worked in every department of Gleneagles on the management training course, not just customer care. I don't see much evidence that she paid attention.

Was surprised that she didn't remove the blood stained linen immediately let alone not taking it away when the replacement was delivered.

I'd clocked the late night opening from their website, so admittedly it must be long hours, nevertheless, I really didn't get a feeling that hospitality's in Lianne's blood really

If Carole had a partner with her then they could've carried on and scored, but I'm not sure what they'll do tomorrow.

Actually SolarSail now I think about it I think she did put something that might have been pastries on the table but it was hard to be sure.

I would have expected her to have them on the table with the rest of the 'offerings'.

It depends whether you are someone who wants full English. I'm not, nor is OH. Toast (good quality, home baked, ideally) good butter, nice jams and marmalades, cereal, yogurt and fruit juice does it for me. A full English appeals less and less especially if I've eaten well the evening before. So I'd be entirely happy to see full English as an optional extra rather than have a charge in the room price for food I know I won't want.

However, I think a surcharge of £12 per head is extreme unless it includes Buck's Fizz, perhaps smoked salmon and scrambled eggs, eggs Benedict, or whatever. Something a bit special. Generally, people eat less of the continental breakfast (which will be priced in the room rate) if they're going for a f/e so a £6 or £8 max surcharge would be more acceptable and understandable for what they seemed to be providing. And if it's a pub, I can't see that you'd be trying to put people off ordering f/e because food and cooking facilities are there.

Tonight is the first episode I've seen this week and I'm very confused. Did tonight's host train at Gleneagles? She surely must be exaggerating her experience. She has no idea about delivering a high standard of customer service at all. And not being a morning person is no excuse. She looked tatty too - you need to look smart and clean when dealing with food, not as if you've just rolled out of bed. The fact it's a pub doesn't matter.

But I took an instant dislike to the Scottish couple. Faces like slapped haddocks. They look like the game players?

Anyway, I'm now off to find last night's episode because I need to understand the "knobs that don't do anything" references upthread.


Yes! That's what I reacted to. There was a degree of pursed-lipped satisfaction that she'd found something that I thought was quite unpleasant. Which isn't to ignore the fact that there did seem to be a lack of attention to the presentation of the rooms. The blood on the duvet cover was - in view of the fact it's 4iaB - unforgiveable. And she should have taken the whole duvet away, not just changed the cover. The blood could have gone through to the duvet itself and it would have been better dealt with by removing the offending item immediately.


Exactly. Unless the production team dictated her resolution of the problem in some way. But really, if a production person told me how to manage a problem in my business I'd tell them to butt out (but in an hospitable way ).

Darn it! It looks like I missed another great episode.

FIAB is back on form!

How nasty is it to say you're pleased because you've found fault? Margaret is a really nasty piece of work. Gordon was wrong to go marching into the kitchen but Leanne was extremely arsey-faced, not very professional and she looked dirty and unkempt. £12 pp for breakfast at The Talbot is a ridiculous price. Carole did the 'big I am' gobby spiel like so many B&Bers and in reality it seems she couldn't handle the comments - although I did feel a bit sorry for her. Glyn and Paul have been the most reasonable participants this week and they also have the best place.

Tomorrow looks very interesting!

BIB I thought exactly the same. That makes it even more expensive for an English Breakfast.

Gordon and Margaret probably had the continental brekkie to make the point that breakfast should be included and they shouldn't have to pay more. I agree. At a B&B wouldn't most people assume that breakfast is included?

BIB Exactly! She was a mess.

BIB Did she even do that? Didn't someone just sling in a clean duvet cover and leave it form the guest to change?

I think there was quite a bit for the continental as Gordon had strawberries in his cereal. Margaret just wanted it to look like they only had cornflakes on offer. After all they have moaned about everything this week

When you can get an "all you can eat" cooked breakfast at lots of carvery style restaurants for £3.99, £12 is way over the top.

My thoughts on tonight's show is that it looks like Leanne caters for late night customers to her pub rather than B&B guests!
The rooms looked drab with cheap furnishings, not a lot to offer for £65 per room.
However if you're out for the night on the booze and partying till 2am with your friends then that room will look increasingly luring, with a raging hangover and the thought of muesli or a fully cooked all you can eat breakfast for £12 each you can guess what they would pick.
Also finding that hair in the fridge would suggest that the bathroom was cleaned before the fridge

ludicrous if you ask me!!

I did notice that the hot breakfast was in dishes on the table with the continental, although you obviously cant go near it if you haven't paid for it!

i guess someone could very quickly and slyly eat a sausage or bit of bacon!!

I'm just rewatching with my daughter who manages a premier inn, they offer for £8.75 all you can eat cooked food and continental including muffins croissants toast fruit yogurts tea Costa coffee and juices, and all served with a smile

The inclusive continental looked decent enough. The table had yoghurt, muesli, cereal, fresh melon, fresh strawberries and an unidentified plate that looked salmon coloured but was probably a cold meat. The Dumfries whingers certainly ate some of whatever it was! That was in addition to the chunky toast and second plate of whatever Leanne brought to the main table from the kitchen. I don't think all that's unreasonable actually.

I don't think Gordon stormed into the kitchen, he did knock and call out hello, also I think it's smacks very much of the production team getting him to do it.

I thought Leannes attitude was very hostile and 'shirty' tbh.

The rooms were mediocre imo but ok for the price if the rate included breakfast.

Why the bacon etc was cooked and left on the side and only the eggs cooked fresh was appalling imo, no way would I have paid £24 for the two of us for that.

The blood stained quilt should have been taken away immediately, and even when it was replaced the stained quilt was left in the room, shoddy, slap dash service.

This thing with Carole is odd though, unless she is genuinely ill, which I don't think she is, then she should have 'womaned' up as the Scottish lady said.

I think a lot more happened there tbh, or, the B & B world is full of 'precious' people who cannot take any criticism of their places, well don't enter a competition like this one then.

Put two middle aged moaning and groaning Scots together with a couple of newbies in the B&B trade, a no-doubt once very glamorous landlady who doesn't seem to like cooking, cleaning and being nice to her guests and a "I tell it like it is .. " (but doesn't) Yorkshire woman and you get a great mix. Uncomfortable but great viewing this week, so much better to watch than when they all get along fine. That said can't see a rush of customers flocking to any of their establishments ..

They must've been delighted to go first, all sweetness & light then showing their true colours later! I'm not sure which of them is worse but if you lie down with a dog you'll get up with fleas I suppose 😉

Unfortunately I can see the Scots wingers winning this as they went first and didn't reveal their true colours until the second day!

I can honestly say that their attitude on the show, would put me off staying at their establishment for ever - smug self satisfied whiners who thing their place is perfection! It's just a shame that Leanne was left on her own there as Alex seemed a much harder marker.

My 2 places of choice would be the lads or Carole's lovely looking place in Yorkshire - both head and shoulders above the others in terms of room and breakfast.

The additional fee for cooked breakfast has been rampant round my way for some time.... On my regular forays up to London, the Club where we usually stay has the policy - and I've just come back from a night in a 4.5* establishment near the Royal Albert Hall where we had a package which included a "free" £15 continental breakfast - which was absolutely fabulous but even there if you wanted the full breakfast it was £21.50 - or a £6.50 supplement. Leanne's £12 per person was ridiculous!

you could tell she wasnt a morning person couldnt you??!!
so why on earth run a b & b which requires you to have to get up and ideally be polite and friendly to your guests and she was neither IMO??!!
no wonder she could only be bothered to do the eggs fresh- less hassle for her....

i still like the 2 guys and on arrival would know there would be no tv so would either bring a good book or go to their pub and i'd definitely go to carols place...
would avoid the other 2 like the plague!!

BIB And why go on Four in a Bed and let everyone see exactly what she is like!

IMO Glyn's place is the best. Although I expect Margaret and Gordon will win, with Glyn second and Leanne third.

Leanne reminds me of Melinda Messenger.

Ah, that makes sense! The 'plenty to do 'reason doesn't wash since you could be out all day and still want to watch something on TV in between going for a meal or even when you've returned from the meal. Or in the morning for the news (and you shouldn't have to justify it and watching on an iPad isn't the same).

After a rough night out?