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Old 19-11-2013, 14:35
Meercat
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Location: Southampton
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Hi I am using windows mail on windows 7.
When I try and send an email it just sits in the outbox or throws me offline.
I have look at the settings and all seems OK, send immediately and save to sent folder.
Anyone here had similar issues? if so what to do?
I have stuck with this as I have had this primary email for over ten years.
It is am old NTL world email address, can I use this email address with another programme?

Thanks In Advance
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Old 19-11-2013, 14:35
Meercat
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Join Date: Apr 2007
Location: Southampton
Posts: 1,030

Hi I am using windows mail on windows 7.
When I try and send an email it just sits in the outbox or throws me offline.
I have look at the settings and all seems OK, send immediately and save to sent folder.
Anyone here had similar issues? if so what to do?
I have stuck with this as I have had this primary email for over ten years.
It is am old NTL world email address, can I use this email address with another programme?

Thanks In Advance for any help..
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Old 19-11-2013, 14:50
barky99
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http://help.virginmedia.com/system/s...MER_TYPE=Cable

+ windows 7 doesn't come with windows mail ... do you mean windows live mail?
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Old 19-11-2013, 15:00
Meercat
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Yes, sorry Live Mail
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Old 19-11-2013, 15:22
cat's whiskas
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I'm still using an ntlworld address, and have just moved over to eM Client. I think lots of people use Thunderbird, it's up to you really.
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Old 19-11-2013, 15:52
call100
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Hi I am using windows mail on windows 7.
When I try and send an email it just sits in the outbox or throws me offline.
I have look at the settings and all seems OK, send immediately and save to sent folder.
Anyone here had similar issues? if so what to do?
I have stuck with this as I have had this primary email for over ten years.
It is am old NTL world email address, can I use this email address with another programme?

Thanks In Advance for any help..
You can use Thunderbird to collect your emails from any email address....
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Old 19-11-2013, 15:53
call100
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See your other thread...
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Old 19-11-2013, 15:55
Meercat
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Thanks will give it a try
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Old 19-11-2013, 16:16
cat's whiskas
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You don't have to use Thunderbird
https://www.google.co.uk/#q=best+email+clients
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Old 21-11-2013, 21:02
Johnbee
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OP, Windows Live Mail will most certainly work, and will be OK, but not very snappy in use, you will have to wait while it churns away. All that is required is properly setting it up. Your ISP will most certainly tell you the exact settings that are required, but you might have to try them out a few times before getting it right.
I have got Windows Live Mail working fine, but I only use it for Newsgroups, not email at all even though it works because I don't do much email and the service provided by my ISP is fine for me and other family members use Yahoo.

I have tried just about everything most people recommend but most of them were far too difficult to set up, (including Thunderbird which was mysteriously junk despite all the protestations of it being great. It insisted that I was on Gmail which I am most certainly not, and helpfully changed settings hat were right into ones that weren't. I couldn't be bothered.).
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Old 21-11-2013, 22:15
call100
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OP, Windows Live Mail will most certainly work, and will be OK, but not very snappy in use, you will have to wait while it churns away. All that is required is properly setting it up. Your ISP will most certainly tell you the exact settings that are required, but you might have to try them out a few times before getting it right.
I have got Windows Live Mail working fine, but I only use it for Newsgroups, not email at all even though it works because I don't do much email and the service provided by my ISP is fine for me and other family members use Yahoo.

I have tried just about everything most people recommend but most of them were far too difficult to set up, (including Thunderbird which was mysteriously junk despite all the protestations of it being great. It insisted that I was on Gmail which I am most certainly not, and helpfully changed settings hat were right into ones that weren't. I couldn't be bothered.).
Wow, how did it do that?? TB is extremely easy to set up, It would seem that the common denominator in all of them being difficult to set up, is you...Most of them are automatic once you give them your email and password....
Nothing wrong with live mail if that's your preferred client, but, there are plenty out there that are far better....
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Old 22-11-2013, 08:10
Stig
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http://help.virginmedia.com/system/s...MER_TYPE=Cable

+ windows 7 doesn't come with windows mail ... do you mean windows live mail?
If the OP cannot send mail, then the SMPT settings are likely wrong. Please check the settings from the link provided above. Many times the problems are due to mistyping the details, for example STMP rather than SMTP.
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Old 22-11-2013, 16:33
jsmith99
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These days, in my experience, you don't need to provide the settings for most common email domains - the software already knows them.

I'd suggest deleting them all and starting again, one at a time.

Incidentally, haven't VM merged the three email domains yet? I used to be on blueyonder, and it's 4 or 5 years since VM told everyone they'd all be on virginmedia.com within six months.

So I changed all my registered email addresses to a hotmail one, and waited... and waited. Eventually, 21 months ago, I left VM for BT - a much more reliable service.
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Old 22-11-2013, 22:22
Meercat
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No still unable to send email but can receive email, Really miffed as this has has also affected my laptop which was OK but now the same!
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Old 22-11-2013, 23:49
jsmith99
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One cause of being able to receive but not send is if you're using an email server at an ISP you're no longer a member of. Not quite the right wording, but I can't think of a better way to express it.

Are you sure VM hasn't moved you from NTL to virginmedia.com?

I don't know whether VM still have the user forums, but when I was with them the one concerning emails was rather long!
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Old 22-11-2013, 23:53
Pucky
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I don't know whether VM still have the user forums, but when I was with them the one concerning emails was rather long!
Yes they do still have forums, it might be an idea to post this there so they can help.
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Old 23-11-2013, 00:56
cat's whiskas
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Have you seen this thread?
http://community.virginmedia.com/t5/...h/td-p/2070030

They suggest:

SMTP server name
smtp.virginmedia.com

SMTP SSL
Enabled

SMTP port
465

SMTP authentication
Enabled (or 'Password' on Macs)

SMTP username
Full email address, for example, richard.branson@ntlworld.com
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