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Old 21-11-2013, 15:23
flagpole
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Couldn't see a thread on this. was in the news yesterday.
http://www.theregister.co.uk/2013/11...ta_collection/

LG smart TVs silently log owners' viewing habits to the South Korean company's servers and use them to serve targeted ads, one researcher has claimed.

According to Yorkshire, UK–based hacker "DoctorBeet," the internet-enabled sets try to phone home to LG every time a viewer changes the channel, giving the chaebol the ability to track exactly which channels are being watched, minute by minute.
source http://doctorbeet.blogspot.co.uk/201...names-and.html
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Old 21-11-2013, 16:32
tealady
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According to the BBC, it sent the data when opted out, marking it as opted out.
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Old 21-11-2013, 16:45
evil c
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Interesting. I thought this would happen one day. I read through all the comments and some of the suggestions for file names to send were funny. I've sent the blog link to Which? Sales of LG Smart TVs to plummet I reckon.
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Old 21-11-2013, 17:40
Fried Kickin
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http://news.yahoo.com/lg-looking-cla...071704105.html

An interesting snippet at the bottom of the article about the LG Spy TV

Separately, Samsung Electronics Co. said it does not collect information on files in USB hard drives connected to its smart TVs.
But it did not respond to a question about whether it logs users' viewing habits. Samsung is the world's largest TV maker.
So I'd say it's safe to assume Samsung is also harvesting viewing data on it's smart tv's too.
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Old 21-11-2013, 17:58
Fried Kickin
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LG admits it was collecting data even when the "feature" was switched off according to engadget.
http://www.engadget.com/2013/11/21/l...ta-collection/
LG say they are working on a new firmware that will adhere to user preferences re data mining
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Old 21-11-2013, 18:28
captainkremmen
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Good that finally, LG are taking it seriously after there rather curt, but polite dismissal of the bloggers initial inquires.

The problem isn't really that it is collecting such data, it is that it continued to do so even if the menu option to switch it off was changed. Plus of course, the fact data can be collected is supposed to made clear and explicit permission requested to do so, neither of which happened in this case.
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Old 21-11-2013, 19:42
call100
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Seems they are solving the problem.."A firmware update is being prepared for immediate rollout that will correct this problem on all affected LG Smart TVs so when this feature is disabled, no data will be transmitted."
Techradar
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Old 21-11-2013, 20:07
captainkremmen
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It seems it isn't just LG though, there are reports around the web that Samsung may be doing the same, and that Sony's PS3 has been logging details of BluRays played and other data from DLNA and USB drives too.

And of course, we have Talk Talk and their Huawei partner who are implementing their Homesafe adult content filter.

Huawei have, apparently, stated that even if you choose to opt out your data and browsing habits are still logged by their servers they just don't filter websites.

And this is the system that Cameron has held up as the model by which other ISPs should take their lead.

It seems nearly everyone is at it, not just GCHQ, the NSA and LG.
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Old 21-11-2013, 22:10
David (2)
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wonderful....."Is your tv spying on you?"........"killer smart TV's" - you can see the headlines just waiting in the wings with this.

question...what happens if you don't connect it to the internet, just use the over air service?
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Old 21-11-2013, 22:19
Fried Kickin
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wonderful....."Is your tv spying on you?"........"killer smart TV's" - you can see the headlines just waiting in the wings with this.

question...what happens if you don't connect it to the internet, just use the over air service?
Well if I were in the business of data mining I'd have everything that had been logged written to a chip in the tv and the second it gets connected to the net have it deliver it's payload to the company servers.
Not saying that is what's happening but it's what I'd do ...if I were a shifty git

Using it offline forever though would just render it a dumb tv
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Old 21-11-2013, 22:27
David (2)
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and if your smart tv also has a built in camera/mic, then there's nothing stopping the "source code" taking a picture and audio recording and sending that back to base as well. Computer hackers have been doing this for some time.

Antivirus for your tv? or masking tape for the camera and mic.
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Old 22-11-2013, 00:19
flagpole
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What i find funny is that we have got to a point where we are prepared to spend a grand on a TV and still let the manufacturer sell advertising space on it.

It's the tip of the iceberg. They're all at it. And this is just a TV. Think what your mobile phone or computer manufacturer has.
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Old 22-11-2013, 00:25
Sibeber
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What i find funny is that we have got to a point where we are prepared to spend a grand on a TV and still let the manufacturer sell advertising space on it.

It's the tip of the iceberg. They're all at it. And this is just a TV. Think what your mobile phone or computer manufacturer has.
Big Brother is watching us !
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Old 22-11-2013, 00:43
flagpole
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Well it sounds paranoid.

I don't think big brother is watching you. I think companies you buy things from are willing to grab everything they can about you and sell it for $1. Regardless of how much you've paid them already.

Because nobody cares enough to stop them.
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Old 22-11-2013, 00:45
Fran Blakes
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What about the cameras for Xbox 360/One, PS3/4, Wii and U - they could be spying on you, sending photos of users across the web.
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Old 22-11-2013, 09:59
_Ash_
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All done under the guise of the latest buzzwords "Big Data". These companies want to know as much as they can about you so they can target products and services at you...

Personally I wish they'd all f*ck off, but seeing as I buy and use many of those products I accept that certain information will go back to them. Doesn't mean to say I'm happy for this to happen if I've opted out!!! Waiting for the update to my LG TV...
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Old 22-11-2013, 10:02
flagpole
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What about the cameras for Xbox 360/One, PS3/4, Wii and U - they could be spying on you, sending photos of users across the web.
I don't think they are evil just for the sake of it. they just want to monetize everything.

so for them to be transmitting pictures of you would take a scenario something like they had developed a way to automatically tell how many people were watching the tv, their gender and age from a photo.

then they'd do it in a heart beat.
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Old 22-11-2013, 10:31
_Ash_
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I don't think they are evil just for the sake of it. they just want to monetize everything.
Exactly, lots of money in that at the moment.

As for the cameras, I shudder to think what they would see if they did actually send photos from customers living rooms back. Customers would see ads appearing for tasteful wallpapers
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Old 22-11-2013, 15:09
captainkremmen
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I don't think they are evil just for the sake of it. they just want to monetize everything.

so for them to be transmitting pictures of you would take a scenario something like they had developed a way to automatically tell how many people were watching the tv, their gender and age from a photo.

then they'd do it in a heart beat.
Absolutely.

I too don't believe there's any intention to be sinister, it is, as you say, that they are commercial companies and as such will do anything to wring every last penny they can from you.

While I can understand the concerns, particularly from parents, about built in webcams some TVs have I would think it would be far more difficult for a hacker to get a TV webcam to spy on people than it is for a PC webcam. Surely it would require fooling a user into downloading and applying some kind of custom firmware onto the TV and installing it?.

Having said that, Microsoft have taken out a patent on a system where built in webcams can be used to spy on people, not to watch their every move but to be able to tell how many people are watching something, their ages etc. and be able to shut off say a BluRay and demand extra payment if too many people are watching But, just because a patent has been taken out doesn't mean that patent will lead to such things, but it's a possibility..
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Old 22-11-2013, 15:10
captainkremmen
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Exactly, lots of money in that at the moment.

As for the cameras, I shudder to think what they would see if they did actually send photos from customers living rooms back. Customers would see ads appearing for tasteful wallpapers
Oh in a few cases they might see adverts for Fleshlights, saucy underwear, condoms and such like.
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Old 22-11-2013, 15:54
David (2)
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its a bit like the 2 way tv Eyes installed in every home and building in the classic film, 1984.

i remember hearing on the news someone already being sent to jail for hacking into someone elses pc and taking pics using the built in camera.
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Old 22-11-2013, 16:24
Fran Blakes
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If an LG Smart TV was used only with an external box, such as cable, satellite or freeview box, surely it wouldn't know what you're watching? Therefore no targetted ads...

How are the external sources labelled AV1, HDMI1? what use would that be to LG?!
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Old 22-11-2013, 17:55
captainkremmen
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its a bit like the 2 way tv Eyes installed in every home and building in the classic film, 1984.

i remember hearing on the news someone already being sent to jail for hacking into someone elses pc and taking pics using the built in camera.
Different thing entirely, at present.

For a hacker to get access to your webcam they need to fool you to give them access to your PC, this usually involves them getting you to install a malicious program delivered via a dodgy email, or a dodgy download from a website.

If you have decent anti virus, a decent firewall and decent anti malware software, and keep them up to date and scan everything you download, you are very unlikely to ever be a victim of such a hacker. Plus keep your browser and plugins (such as Flash) up to date, as well as installing security updates for your operating system as they are made available.

With a webcam attached to a TV it is likely to be even more difficult for a hacker to get access. They would probably have to fool you into installing some custom firmware to your TV, which would be a very complicated process for them to write in the first place and then somehow fool you into installing it. The only exception would be if the TV company were stupid enough to have your TV's built in cam broadcasting pictures and/or videos in the clear all the time. Technically a hacker could intercept those data streams, but that is very unlikely.
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Old 22-11-2013, 18:08
chrisjr
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If an LG Smart TV was used only with an external box, such as cable, satellite or freeview box, surely it wouldn't know what you're watching? Therefore no targetted ads...

How are the external sources labelled AV1, HDMI1? what use would that be to LG?!
You can give them slightly more descriptive names, eg Set Top Box, Blu-Ray or whatever. But as you say not really much use to anyone.

And does anyone know which sets do this? I've got a LG 42LN575 and as far as I can see it doesn't do this. Or if it does it's pi55 poor at serving up ads. All I saw was the LG logo where any ad would presumably appear plus a promo image for Now TV which is available as one of the Smart features so could have been associated with that.
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Old 23-11-2013, 00:01
spark22
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I've got a 32LN575 and it was definitely doing it. I put the addresses mentioned on the Blogspot post into the block list of my Sky hub, switched logging on for attempted access to the sites and got a hit when playing something from USB or DLNA from my Plex server.

Turned it on around 10 pm and there was a software update prompt and after install it doesn't seem to be attempting to access the sites, so the promised update to rid us of this has arrived.
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