Is a virus ramping up my bill?

JethroUK · 22-11-2013, 19:16

Anyone know whats going on with my bill

Just had my mobile bill from Talkmobile (Carphone Warehouse) of £60, which is usually £10 month

Notice this suspicious activity:

Also couldn't help notice that some calls charged at 0.25p each for duration of 2.92 minutes occurred in the same minute???????

I shortened the bill to save space so please dont go and quote it all again

Date Time Number Duration Cost
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24

Mobile Internet Browsing
Date Time Number Duration Cost
14/11 21:56 TKCONTRACT 00:00:00 £0.00
14/11 19:42 TKCONTRACT 00:00:00 £0.00
14/11 16:41 TKCONTRACT 00:00:38 £0.03
14/11 14:42 TKCONTRACT 00:00:00 £0.00
14/11 13:14 TKCONTRACT 00:00:00 £0.00
14/11 12:27 TKCONTRACT 00:00:05 £0.00
14/11 09:42 TKCONTRACT 00:00:00 £0.00
14/11 08:00 TKCONTRACT 00:00:16 £0.01
14/11 07:05 TKCONTRACT 00:00:25 £0.02

05/11 06:43 TKCONTRACT 00:00:51 £0.04
04/11 16:56 TKCONTRACT 00:00:36 £0.03
04/11 12:28 TKCONTRACT 00:00:05 £0.00
03/11 14:07 TKCONTRACT 00:00:34 £0.03

19/10 16:20 TKCONTRACT 00:02:52 £0.20
19/10 16:08 TKCONTRACT 00:01:22 £0.10
19/10 15:11 TKCONTRACT 00:02:90 £0.24
19/10 14:24 TKCONTRACT 00:02:90 £0.24
19/10 14:18 TKCONTRACT 00:02:92 £0.24
19/10 14:15 TKCONTRACT 00:02:92 £0.24
19/10 14:01 TKCONTRACT 00:02:90 £0.24
19/10 12:58 TKCONTRACT 00:02:91 £0.24
19/10 12:56 TKCONTRACT 00:02:92 £0.24
19/10 12:53 TKCONTRACT 00:02:91 £0.24
19/10 12:53 TKCONTRACT 00:02:92 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:92 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:92 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:52 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:92 £0.24
19/10 12:51 TKCONTRACT 00:02:92 £0.24
19/10 12:51 TKCONTRACT 00:02:92 £0.24
19/10 12:51 TKCONTRACT 00:02:92 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:92 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:51 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:92 £0.24
19/10 12:50 TKCONTRACT 00:02:92 £0.24
19/10 12:50 TKCONTRACT 00:02:92 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:92 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:50 TKCONTRACT 00:02:92 £0.24
19/10 12:50 TKCONTRACT 00:02:93 £0.24
19/10 12:49 TKCONTRACT 00:02:92 £0.24
19/10 12:49 TKCONTRACT 00:02:93 £0.24
19/10 12:49 TKCONTRACT 00:02:92 £0.24
19/10 12:49 TKCONTRACT 00:02:92 £0.24
19/10 12:49 TKCONTRACT 00:02:92 £0.24
19/10 12:49 TKCONTRACT 00:02:93 £0.24
19/10 12:49 TKCONTRACT 00:02:93 £0.24
19/10 12:49 TKCONTRACT 00:02:93 £0.24
19/10 12:49 TKCONTRACT 00:02:93 £0.24
Date Time Number Duration Cost
19/10 12:49 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 12:48 TKCONTRACT 00:02:92 £0.24
19/10 11:48 TKCONTRACT 00:02:91 £0.24
19/10 11:48 TKCONTRACT 00:02:93 £0.24
19/10 11:48 TKCONTRACT 00:02:93 £0.24
19/10 11:48 TKCONTRACT 00:02:92 £0.24
19/10 11:48 TKCONTRACT 00:02:93 £0.24
19/10 11:48 TKCONTRACT 00:02:93 £0.24
19/10 11:47 TKCONTRACT 00:02:93 £0.24
19/10 11:47 TKCONTRACT 00:02:93 £0.24
19/10 11:47 TKCONTRACT 00:02:92 £0.24
19/10 11:47 TKCONTRACT 00:02:93 £0.24
19/10 11:46 TKCONTRACT 00:02:93 £0.24
19/10 11:46 TKCONTRACT 00:02:92 £0.24
19/10 11:46 TKCONTRACT 00:02:93 £0.24
19/10 11:46 TKCONTRACT 00:02:93 £0.24
19/10 11:46 TKCONTRACT 00:02:93 £0.24
19/10 11:46 TKCONTRACT 00:02:92 £0.24
19/10 11:45 TKCONTRACT 00:02:93 £0.24
19/10 11:45 TKCONTRACT 00:02:93 £0.24
19/10 11:45 TKCONTRACT 00:02:92 £0.24
19/10 11:45 TKCONTRACT 00:02:93 £0.24
19/10 11:45 TKCONTRACT 00:02:93 £0.24
19/10 11:45 TKCONTRACT 00:02:93 £0.24
19/10 11:44 TKCONTRACT 00:02:93 £0.24
19/10 11:44 TKCONTRACT 00:02:93 £0.24
19/10 11:43 TKCONTRACT 00:02:93 £0.24
19/10 11:43 TKCONTRACT 00:02:93 £0.24
19/10 11:43 TKCONTRACT 00:02:93 £0.24
19/10 11:43 TKCONTRACT 00:02:93 £0.24
19/10 11:42 TKCONTRACT 00:02:93 £0.24
19/10 11:42 TKCONTRACT 00:02:93 £0.24
19/10 11:42 TKCONTRACT 00:02:93 £0.24
19/10 11:42 TKCONTRACT 00:02:92 £0.24
19/10 11:41 TKCONTRACT 00:02:93 £0.24
19/10 11:41 TKCONTRACT 00:02:93 £0.24
19/10 11:40 TKCONTRACT 00:02:93 £0.24
19/10 11:40 TKCONTRACT 00:02:92 £0.24
19/10 11:40 TKCONTRACT 00:02:93 £0.24
19/10 11:40 TKCONTRACT 00:02:93 £0.24
19/10 11:39 TKCONTRACT 00:02:93 £0.24
19/10 11:39 TKCONTRACT 00:02:92 £0.24
19/10 11:39 TKCONTRACT 00:02:93 £0.24
19/10 11:38 TKCONTRACT 00:02:93 £0.24
19/10 11:38 TKCONTRACT 00:02:93 £0.24
19/10 11:37 TKCONTRACT 00:02:93 £0.24
19/10 11:37 TKCONTRACT 00:02:93 £0.24
19/10 11:37 TKCONTRACT 00:02:93 £0.24
19/10 11:36 TKCONTRACT 00:02:93 £0.24
19/10 11:36 TKCONTRACT 00:02:93 £0.24
19/10 11:35 TKCONTRACT 00:02:93 £0.24
19/10 11:35 TKCONTRACT 00:02:93 £0.24
19/10 11:35 TKCONTRACT 00:02:93 £0.24
19/10 11:34 TKCONTRACT 00:02:93 £0.24
19/10 11:34 TKCONTRACT 00:02:93 £0.24
19/10 11:33 TKCONTRACT 00:02:92 £0.24
19/10 11:33 TKCONTRACT 00:02:92 £0.24
19/10 11:33 TKCONTRACT 00:02:92 £0.24
19/10 11:32 TKCONTRACT 00:02:93 £0.24
19/10 11:32 TKCONTRACT 00:02:93 £0.01
19/10 11:31 TKCONTRACT 00:02:92 £0.00
19/10 11:31 TKCONTRACT 00:02:93 £0.00

Sub Total
£31.72

eugenespeed · 22-11-2013, 19:25

Haven't got a clue, but I did a google search for TKCONTRACT and found this post. Any help?

Quote:

Is it possible you have a virus on your Xoom? Some third party programs are made to transfer data unknowningly and use bandwidth, also text messages.

Check all your installed apps for anything weird.

Also is your bluetooth on or off? Some people can steal an internet connection? Happened to me, got charged an extra $1000 in a month on the company phone. Luckilly my company covered it.

What about WIFI hotspot? On or Off?

klendathu · 22-11-2013, 19:44

Factory reset your phone

gemma-the-husky · 22-11-2013, 19:46

I would ask carphone warehouse. They will know.

JethroUK · 22-11-2013, 20:38

Quote:

Originally Posted by klendathu

Factory reset your phone

Did it straight away

TheSloth · 22-11-2013, 21:20

A few years back, there was an issue enraging many an iPhone 3 user where the phone would use data/report data usage in the early hours and do so using the mobile network despite WiFi being available (the phone/OS would switch to mobile data when the phone was "sleeping"). I haven't refreshed myself on the subject but often this was legitimate activity but hammered the data usage because it used mobile data.

Yours may well prove to be more sinister (hope not) but the point is more details on your phone and how you typically use it data-wise may be useful if the issue persists.

qasdfdsaq · 23-11-2013, 00:07

Looks more like a billing error to me.

JethroUK · 23-11-2013, 08:14

Quote:

Originally Posted by qasdfdsaq

Looks more like a billing error to me.

Here's hoping - I also noticed a connection between "TalKmobile" and "TK Contract"

alanwarwic · 23-11-2013, 10:23

Just part of the 'great mobile scam'.

They might just rely on 50%+ of their income from events like this.
All this Cloud semi-rubbish is as much designed to pump up the volume.

I would refuse to use Talk Mobile because if there is no user usage control available.

22-11-2013, 19:16	#1
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	Is a virus ramping up my bill? Anyone know whats going on with my bill Just had my mobile bill from Talkmobile (Carphone Warehouse) of £60, which is usually £10 month Notice this suspicious activity: Also couldn't help notice that some calls charged at 0.25p each for duration of 2.92 minutes occurred in the same minute??????? I shortened the bill to save space so please dont go and quote it all again Date Time Number Duration Cost 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 Mobile Internet Browsing Date Time Number Duration Cost 14/11 21:56 TKCONTRACT 00:00:00 £0.00 14/11 19:42 TKCONTRACT 00:00:00 £0.00 14/11 16:41 TKCONTRACT 00:00:38 £0.03 14/11 14:42 TKCONTRACT 00:00:00 £0.00 14/11 13:14 TKCONTRACT 00:00:00 £0.00 14/11 12:27 TKCONTRACT 00:00:05 £0.00 14/11 09:42 TKCONTRACT 00:00:00 £0.00 14/11 08:00 TKCONTRACT 00:00:16 £0.01 14/11 07:05 TKCONTRACT 00:00:25 £0.02 05/11 06:43 TKCONTRACT 00:00:51 £0.04 04/11 16:56 TKCONTRACT 00:00:36 £0.03 04/11 12:28 TKCONTRACT 00:00:05 £0.00 03/11 14:07 TKCONTRACT 00:00:34 £0.03 19/10 16:20 TKCONTRACT 00:02:52 £0.20 19/10 16:08 TKCONTRACT 00:01:22 £0.10 19/10 15:11 TKCONTRACT 00:02:90 £0.24 19/10 14:24 TKCONTRACT 00:02:90 £0.24 19/10 14:18 TKCONTRACT 00:02:92 £0.24 19/10 14:15 TKCONTRACT 00:02:92 £0.24 19/10 14:01 TKCONTRACT 00:02:90 £0.24 19/10 12:58 TKCONTRACT 00:02:91 £0.24 19/10 12:56 TKCONTRACT 00:02:92 £0.24 19/10 12:53 TKCONTRACT 00:02:91 £0.24 19/10 12:53 TKCONTRACT 00:02:92 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:92 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:92 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:52 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:92 £0.24 19/10 12:51 TKCONTRACT 00:02:92 £0.24 19/10 12:51 TKCONTRACT 00:02:92 £0.24 19/10 12:51 TKCONTRACT 00:02:92 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:92 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:51 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:92 £0.24 19/10 12:50 TKCONTRACT 00:02:92 £0.24 19/10 12:50 TKCONTRACT 00:02:92 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:92 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:50 TKCONTRACT 00:02:92 £0.24 19/10 12:50 TKCONTRACT 00:02:93 £0.24 19/10 12:49 TKCONTRACT 00:02:92 £0.24 19/10 12:49 TKCONTRACT 00:02:93 £0.24 19/10 12:49 TKCONTRACT 00:02:92 £0.24 19/10 12:49 TKCONTRACT 00:02:92 £0.24 19/10 12:49 TKCONTRACT 00:02:92 £0.24 19/10 12:49 TKCONTRACT 00:02:93 £0.24 19/10 12:49 TKCONTRACT 00:02:93 £0.24 19/10 12:49 TKCONTRACT 00:02:93 £0.24 19/10 12:49 TKCONTRACT 00:02:93 £0.24 Date Time Number Duration Cost 19/10 12:49 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 12:48 TKCONTRACT 00:02:92 £0.24 19/10 11:48 TKCONTRACT 00:02:91 £0.24 19/10 11:48 TKCONTRACT 00:02:93 £0.24 19/10 11:48 TKCONTRACT 00:02:93 £0.24 19/10 11:48 TKCONTRACT 00:02:92 £0.24 19/10 11:48 TKCONTRACT 00:02:93 £0.24 19/10 11:48 TKCONTRACT 00:02:93 £0.24 19/10 11:47 TKCONTRACT 00:02:93 £0.24 19/10 11:47 TKCONTRACT 00:02:93 £0.24 19/10 11:47 TKCONTRACT 00:02:92 £0.24 19/10 11:47 TKCONTRACT 00:02:93 £0.24 19/10 11:46 TKCONTRACT 00:02:93 £0.24 19/10 11:46 TKCONTRACT 00:02:92 £0.24 19/10 11:46 TKCONTRACT 00:02:93 £0.24 19/10 11:46 TKCONTRACT 00:02:93 £0.24 19/10 11:46 TKCONTRACT 00:02:93 £0.24 19/10 11:46 TKCONTRACT 00:02:92 £0.24 19/10 11:45 TKCONTRACT 00:02:93 £0.24 19/10 11:45 TKCONTRACT 00:02:93 £0.24 19/10 11:45 TKCONTRACT 00:02:92 £0.24 19/10 11:45 TKCONTRACT 00:02:93 £0.24 19/10 11:45 TKCONTRACT 00:02:93 £0.24 19/10 11:45 TKCONTRACT 00:02:93 £0.24 19/10 11:44 TKCONTRACT 00:02:93 £0.24 19/10 11:44 TKCONTRACT 00:02:93 £0.24 19/10 11:43 TKCONTRACT 00:02:93 £0.24 19/10 11:43 TKCONTRACT 00:02:93 £0.24 19/10 11:43 TKCONTRACT 00:02:93 £0.24 19/10 11:43 TKCONTRACT 00:02:93 £0.24 19/10 11:42 TKCONTRACT 00:02:93 £0.24 19/10 11:42 TKCONTRACT 00:02:93 £0.24 19/10 11:42 TKCONTRACT 00:02:93 £0.24 19/10 11:42 TKCONTRACT 00:02:92 £0.24 19/10 11:41 TKCONTRACT 00:02:93 £0.24 19/10 11:41 TKCONTRACT 00:02:93 £0.24 19/10 11:40 TKCONTRACT 00:02:93 £0.24 19/10 11:40 TKCONTRACT 00:02:92 £0.24 19/10 11:40 TKCONTRACT 00:02:93 £0.24 19/10 11:40 TKCONTRACT 00:02:93 £0.24 19/10 11:39 TKCONTRACT 00:02:93 £0.24 19/10 11:39 TKCONTRACT 00:02:92 £0.24 19/10 11:39 TKCONTRACT 00:02:93 £0.24 19/10 11:38 TKCONTRACT 00:02:93 £0.24 19/10 11:38 TKCONTRACT 00:02:93 £0.24 19/10 11:37 TKCONTRACT 00:02:93 £0.24 19/10 11:37 TKCONTRACT 00:02:93 £0.24 19/10 11:37 TKCONTRACT 00:02:93 £0.24 19/10 11:36 TKCONTRACT 00:02:93 £0.24 19/10 11:36 TKCONTRACT 00:02:93 £0.24 19/10 11:35 TKCONTRACT 00:02:93 £0.24 19/10 11:35 TKCONTRACT 00:02:93 £0.24 19/10 11:35 TKCONTRACT 00:02:93 £0.24 19/10 11:34 TKCONTRACT 00:02:93 £0.24 19/10 11:34 TKCONTRACT 00:02:93 £0.24 19/10 11:33 TKCONTRACT 00:02:92 £0.24 19/10 11:33 TKCONTRACT 00:02:92 £0.24 19/10 11:33 TKCONTRACT 00:02:92 £0.24 19/10 11:32 TKCONTRACT 00:02:93 £0.24 19/10 11:32 TKCONTRACT 00:02:93 £0.01 19/10 11:31 TKCONTRACT 00:02:92 £0.00 19/10 11:31 TKCONTRACT 00:02:93 £0.00 Sub Total £31.72

22-11-2013, 19:25	#2
eugenespeed Forum Member Join Date: May 2004 Location: HEED ARMY!!!!! Posts: 32,084	Haven't got a clue, but I did a google search for TKCONTRACT and found this post. Any help? Quote: Is it possible you have a virus on your Xoom? Some third party programs are made to transfer data unknowningly and use bandwidth, also text messages. Check all your installed apps for anything weird. Also is your bluetooth on or off? Some people can steal an internet connection? Happened to me, got charged an extra $1000 in a month on the company phone. Luckilly my company covered it. What about WIFI hotspot? On or Off?

22-11-2013, 19:44	#3
klendathu Forum Member Join Date: Feb 2012 Posts: 10,726	Factory reset your phone

22-11-2013, 19:46	#4
gemma-the-husky Forum Member Join Date: Jul 2009 Location: UK Posts: 17,858	I would ask carphone warehouse. They will know.

22-11-2013, 20:38	#5
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	Quote: Originally Posted by klendathu Factory reset your phone Did it straight away

22-11-2013, 21:20	#6
TheSloth Forum Member Join Date: Sep 2004 Location: Under Your Bed Posts: 5,508	A few years back, there was an issue enraging many an iPhone 3 user where the phone would use data/report data usage in the early hours and do so using the mobile network despite WiFi being available (the phone/OS would switch to mobile data when the phone was "sleeping"). I haven't refreshed myself on the subject but often this was legitimate activity but hammered the data usage because it used mobile data. Yours may well prove to be more sinister (hope not) but the point is more details on your phone and how you typically use it data-wise may be useful if the issue persists.

23-11-2013, 00:07	#7
qasdfdsaq Inactive Member Join Date: Jan 2007 Posts: 3,286	Looks more like a billing error to me.

23-11-2013, 08:14	#8
JethroUK Forum Member Join Date: Nov 2004 Location: Loughboro', Leicester (ex NTL) Posts: 5,953	Quote: Originally Posted by qasdfdsaq Looks more like a billing error to me. Here's hoping - I also noticed a connection between "TalKmobile" and "TK Contract"

23-11-2013, 10:23	#9
alanwarwic Forum Member Join Date: Oct 2003 Location: the wild world web Posts: 28,132	Just part of the 'great mobile scam'. They might just rely on 50%+ of their income from events like this. All this Cloud semi-rubbish is as much designed to pump up the volume. I would refuse to use Talk Mobile because if there is no user usage control available.

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Is a virus ramping up my bill?