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Switching networks but keeping same number


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Old 26-11-2013, 08:56
mbruce01
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If onewas to switch from EE to O2 how long roughly does it take for them to change my number over and also what would one have to do?

Thanks for any info/advice given
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Old 26-11-2013, 09:22
TheCableGuy
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Phone your current network and ask for a Port Authorisation Code - a 'PAC'. They will ask you why you want to leave, act very upset and suggests ways to keep you, but if you're sure you want to move networks just say no to them. I don't think there is any hard sell.

Once you have the number (written down or sent as a text message from the network), phone your new network that you currently have a temporary phone number with, and tell them your PAC. If it is done in working hours on a weekday, I believe most networks will move you over in 24 hours.
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Old 26-11-2013, 10:00
KieranDS
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It's usually in 24 hours providing you give the new network the PAC code before 4 or 5pm.
That's what happened when I switched from Vodafone to EE.
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Old 26-11-2013, 10:18
Dan 8t1
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One thing to keep in mind is that, if you're on a contract, requesting your PAC code will start your notice period to end the contract (normally 30 days), but as soon as your number is ported to O2, your service with EE will stop, even though you will still have to pay the line rental up until the end of the notice period. So you may want to request the PAC but then only use it in the last week / few days of your notice period.
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Old 26-11-2013, 17:07
Donkey
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One thing to keep in mind is that, if you're on a contract, requesting your PAC code will start your notice period to end the contract (normally 30 days), but as soon as your number is ported to O2, your service with EE will stop, even though you will still have to pay the line rental up until the end of the notice period. So you may want to request the PAC but then only use it in the last week / few days of your notice period.
This was exactly what I was going to ask someone, but you have answered it for me as well.

I want to move from EE, but early termination charges apply, but if I were to give notice exactly 30 days before the contract ends but only use the PAC code in the final week, then the fact that I have already paid line rental in advance would in effect be the 'early termination charges'?
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Old 27-11-2013, 09:53
Dan 8t1
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I want to move from EE, but early termination charges apply, but if I were to give notice exactly 30 days before the contract ends but only use the PAC code in the final week, then the fact that I have already paid line rental in advance would in effect be the 'early termination charges'?
Not sure I fully understand you, but if you were to give notice 30 days before the contract ends then you are not terminating it early, so no early termination charges would apply. You would just have to pay the line rental up to the end of the contract, no matter at what point during the notice period you ported your number.
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Old 27-11-2013, 12:58
Donkey
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Not sure I fully understand you, but if you were to give notice 30 days before the contract ends then you are not terminating it early, so no early termination charges would apply. You would just have to pay the line rental up to the end of the contract, no matter at what point during the notice period you ported your number.
Thanks. That is crystal clear now.
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Old 27-11-2013, 18:06
davybhoy
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I'm baffled as to why you want to leave EE to go to O2? I presume you're in 1 if the few places that O2 offer a better signal than EE?
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Old 27-11-2013, 18:10
qasdfdsaq
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Namely, everywhere I've lived for the last 14 years?

Maybe I'm just unlucky. The last 10 consecutive places I've lived since getting a mobile phone have had direct line of sight to an O2/BT Cellnet transmitter. In 6 of those O2 had the best coverage as other networks had cellsites further away or blocked by various buildings/landscapes.
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Old 27-11-2013, 21:07
Donkey
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I'm baffled as to why you want to leave EE to go to O2? I presume you're in 1 if the few places that O2 offer a better signal than EE?
I presume you are asking the original poster?

Me, I am leaving EE to go (probably) to Virgin Mobile, so nothing should change, signal wise.

I have an iPhone 4S, which I am happy with, but cannot see the point of paying EE £40+ a month when I can get the same or better for £15 (or less) a month.
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Old 28-11-2013, 09:01
Dan 8t1
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Me, I am leaving EE to go (probably) to Virgin Mobile, so nothing should change, signal wise.

I have an iPhone 4S, which I am happy with, but cannot see the point of paying EE £40+ a month when I can get the same or better for £15 (or less) a month.
Good call with Virgin, Donkey.. I switched to them in May when I moved house and had barely any Three signal in my new place, and I've been really happy with the service.
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