I occasionally get reminded by my phone to use the HTC automatic backup for apps and phone data including bookmarks and the like. My phone last backed up in July but now it won't, even though it's set to automatic. Trying to do it manually just gets an HTC account error. When i tell it to use my linked Gmail account it says account already used.

Do I need to create a new email account with HTC or has this service been withdrawn?
It would be nice to save my phone data as some apps cost me a fair bit of money.

Thanks for any help.

It didn't work for me for months either until I upgraded to 4.3. Now it asks me if I want to use Google Drive or Dropbox etc to do the backup. I chose Drive as Dropbox is annoying me these days.

Brilliant! I just selected my Google account and it backed up perfectly.