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Lost service on Three


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Old 28-11-2013, 15:21
thebennyboy
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Anyone else on Three just completely lost service? Have restarted phone and will only connect to 2g backup. 3g is in the list when doing a manual search but refuses to connect. Restarting the phone doesn't help either.
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Old 28-11-2013, 15:30
Nick2008
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Ok here.

However, service was incredibly slow last night. Had to use tethering whilst waiting for a fault to be fixed on my broadband connection. Things started off ok but then slowed to dial up speeds for a number of hours. Seems to be ok at the moment.
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Old 28-11-2013, 15:31
JFC
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Had crap speeds all afternoon and these days it is almost unusable in the evenings.

Congestion I would suspect but it was fine until six weeks ago. Hopefully 4G will sort this out and if it does not I will most likely leave them and try one of the other crap networks.
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Old 28-11-2013, 15:32
thebennyboy
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I've got signal again but it won't connect to the data network.
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Old 28-11-2013, 16:05
Zee_Bukhari
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have you tried giving them a call and asking, would be the most logical thing to do
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Old 28-11-2013, 17:03
Three
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Ok here.

However, service was incredibly slow last night. Had to use tethering whilst waiting for a fault to be fixed on my broadband connection. Things started off ok but then slowed to dial up speeds for a number of hours. Seems to be ok at the moment.
Speeds are restricted when you tether.
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Old 28-11-2013, 17:04
jabbamk1
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Speeds are restricted when you tether.
That's not true.

Only when its congested will you see a lower priority when tethering.
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Old 28-11-2013, 22:26
Three
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That's not true.

Only when its congested will you see a lower priority when tethering.
So if a mast isn't congested a user could easily see tethering speeds above a few Mbps?
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Old 28-11-2013, 22:28
jabbamk1
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So if a mast isn't congested a user could easily see tethering speeds above a few Mbps?
Yes. I consistently get over 10Mbps when tethering my phone.

Use 30GB a month on average.

Trafficsense is only there for when it needs to be there. Like i've said multiple times in the past, Three is the best for speeds and tethering. When a mast is congested during peak times then the priority given to tethering is lowered and this is reflected in the speed/performance.
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Old 28-11-2013, 22:33
Nick2008
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Yes. I consistently get over 10Mbps when tethering my phone.

Use 30GB a month on average.
Same. When things were working, I was getting speeds in excess of 10Mbps.
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Old 29-11-2013, 00:37
xreyuk123
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Sure they haven't been working on your mast today?

I'm in a different part of the country to you, but a lot of masts around here have been undergoing maintenance.
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Old 29-11-2013, 07:15
Lidtop2013
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I've seen nearly 20mbps when tethering to my laptop, so it's certainly not restricted.

And no service issues here either.
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