• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
Can anyone help or advise please?
olivej
09-12-2013
I recently changed service providers from EE to O2, I kept my number because I thought that would be the easiest thing to do

I have had a few texts from friends since then asking if I have changed my number and I have also have texts not coming through on my iPhone but I have been recieving them on my iPad.......

Any ideas or advice as to why this is happening would be greatly appreciated

Thanks
qasdfdsaq
10-12-2013
Are they text messages or iMessages?
olivej
10-12-2013
Text messages that are coming thro on my iPad
chenks
10-12-2013
Originally Posted by olivej:
“Text messages that are coming thro on my iPad”

ipad doesn't support text messages.
it has to be iMessages you are receiving on iPad.
olivej
10-12-2013
Originally Posted by chenks:
“ipad doesn't support text messages.
it has to be iMessages you are receiving on iPad.”

oh right - sorry, imessages then

i have turned off the imessage facility on my ipad now just to see it that helps, if it doesnt I will go back to the o2 shop and see if they can help

thanks both of you
chrisjr
10-12-2013
Originally Posted by olivej:
“oh right - sorry, imessages then

i have turned off the imessage facility on my ipad now just to see it that helps, if it doesnt I will go back to the o2 shop and see if they can help

thanks both of you”

Turning it off on the iPad will just mean you won't see any iMessages at all probably.

And o2 will more than likely point you at the nearest Apple store as well as iMessages are nothing to do with them.

Go to this page and scroll down to the section about setting up iMessages and double check the settings it shows there on your iPhone.

http://www.apple.com/uk/ios/messages/

Make sure the contact details are correct and match the change from EE to o2 as necessary.
olivej
10-12-2013
Originally Posted by chrisjr:
“Turning it off on the iPad will just mean you won't see any iMessages at all probably.

And o2 will more than likely point you at the nearest Apple store as well as iMessages are nothing to do with them.

Go to this page and scroll down to the section about setting up iMessages and double check the settings it shows there on your iPhone.

http://www.apple.com/uk/ios/messages/

Make sure the contact details are correct and match the change from EE to o2 as necessary.”

thanks for your help, I have spoken to an "O2 Guru" and they have talked me through what I need to do, the settings on my new phone were set up for the temporary number they gave me in the shop, I have now changed it to my old number so fingers crossed

I appreciate your assistance, thank you very much indeed

Olive
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map