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Vodafone Sure Signal - Sell on eBay


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Old 12-12-2013, 12:04
TheCableGuy
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I bought a vodafone sure signal box from eBay last year when signal was a little patchy in my old house. I have since moved and also PAC'ed my number from vodafone to Three.

As soon as my number moved across to Three I lost the ability to log into my voadafone online account. I thought nothing of it until I thought I would have a clear out and sell the unit back on eBay. Unfortunately I am now in a position where if I were to sell it I would have to make sure it has been untied from my old vodafone account, but as I cannot log into it I can't unregister it.

Has anyone else been in this situation? I thought about phoning vodafone, but as I am no longer a customer they may not want to help me. Or if they do want to help, I have no account with them now.

Any help would be greatly appreciated.

Thanks.
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Old 12-12-2013, 13:19
Mark in Essex
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If you knew somebody else with a Vodafone phone I suppose you may be able to call Vodafone to say that you want to set it up on a different phone? They may help you that way.
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Old 12-12-2013, 13:32
flagpole
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it comes up on their forum from time to time.

they will sort it out for you.
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Old 12-12-2013, 14:53
TheCableGuy
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Thanks for the replies. My mother is on vodafone so I could say that I want to give it to her. I'll ask the question on the eforums as you don't seem to have to be a vodafone customer to post there.

[update]
It seems many people have the same issue:

http://forum.vodafone.co.uk/t5/Vodaf...x/td-p/1176307
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Old 12-12-2013, 16:08
alan1302
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Why don't you just phone them up and ask? Would take 5 minutes - much quicker than posting on here, searching on other forums etc.
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Old 12-12-2013, 16:17
flagpole
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Why don't you just phone them up and ask? Would take 5 minutes - much quicker than posting on here, searching on other forums etc.
it's not much quicker at all.

phoning them up for something like this is the last thing i would do.
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Old 12-12-2013, 19:38
alan1302
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it's not much quicker at all.

phoning them up for something like this is the last thing i would do.
From his postings it's taken nearly 3 hours and they were still not sure - 5 mins on the phone to Vodafone or even live help and it would have been all sorted out.
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Old 13-12-2013, 23:04
Mark in Essex
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it's not much quicker at all.

phoning them up for something like this is the last thing i would do.
Same here.

Especially if you need to ask the "right questions" before calling.

If he phoned up and said something different to what somebody else advises it may go down on their system and not be able to help him.
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Old 13-12-2013, 23:39
flagpole
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From his postings it's taken nearly 3 hours and they were still not sure - 5 mins on the phone to Vodafone or even live help and it would have been all sorted out.
No it wouldn't.

He'd probably still be on the phone to Mumbai
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Old 14-12-2013, 00:21
alan1302
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No it wouldn't.

He'd probably still be on the phone to Mumbai
I've always used Live Chat with Vodafone and always managed to get a quick reply
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