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BT YouView Cancellation


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Old 13-12-2013, 09:32
blackcow
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Join Date: Jun 2007
Posts: 209

Hi

I've had a BT (Humax) Youview box, with BT Essentials, for over a year and yesterday I rang to cancel the £5 per month.

They claimed that if I did this all the recorded programmes would not play back and the box would NOT work as a normal Humax YouView box.

Has anyone cancelled the £5 on a BT (Humax) box?

What happened?
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Old 13-12-2013, 09:45
psionic
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Join Date: May 2002
Location: Crystal Palace TX
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Stuff recorded from the internet channels certainly won't playback. You can check this just by starting the box without the network connected.

Freeview recordings will playback fine though. Not sure about whether the EPG updates ok and further recordings of freeview channels plus on demand stuff like iplayer etc works ok once you cancel the essentials package
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Old 13-12-2013, 10:42
mac2708
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They claimed that if I did this all the recorded programmes would not play back and the box would NOT work as a normal Humax YouView box.
Stuff recorded from the internet channels certainly won't playback. You can check this just by starting the box without the network connected.

Freeview recordings will playback fine though. Not sure about whether the EPG updates ok and further recordings of freeview channels plus on demand stuff like iplayer etc works ok once you cancel the essentials package

Recordings made from Freeview channels will still be available
Recordings from internet channels may not be available
The EPG will still function and recordings from freeview channels can still be made.
iPlayer/ITV Player etc. will still be accessible provided and 7 days scroll back on the EPG provided that you have an internet connection

A friend has a second-user BT box connected to an ISP other than BT with no subscription to anyone and it performs as above.
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Old 15-12-2013, 17:11
onephat
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Join Date: Feb 2004
Location: Leicester
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As stated it will work fine as a freeview pvr. One thing to note if you stop paying is any use of iplayer et al will count towards your usage cap if you have one, so be careful or opt for unlimited broadband.
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