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FoxSat HDR500 Missing Channels |
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#1 |
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Join Date: Nov 2005
Location: Sheffield, UK
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FoxSat HDR500 Missing Channels
Hi Folks
Just a couple of queries... I have two FoxSat HDR500 PVRs and from day one, the selection of channels available in Non-Freesat mode has been different on the two boxes. Anyone know why?? For example the upstairs box displays "BBC Olympics" on channel 5023 - with no picture - whilst the downstairs box displays "CITV" on the same channel - with a picture. Both boxes have been re-tuned recently - so to me it makes no sense. VERY puzzled - so any help/advice would be most welcome. Secondly, again when selecting Non-Freesat channels, I seem to be losing channels. They come up on the bar at the bottom along with the description of the current programme, but the main screen is black with the message "No or Bad Signal". I cannot seem to get channels that I used to get. On Freesat - all channels seem to be available - so I'm pretty happy that the dish/LNB is working properly. Again, any help/advice would be very welcome. Cheers Zaph |
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#2 |
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Non-freesat channels must be updated manually for changes / additions and deletions. Make sure you search for non encrypted channels.
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#3 |
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Join Date: May 2005
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Non freesat channel numbers are allocated starting at 5000 in the order they get added. The broadcast doesn't have a lcn (logical channel number), these are allocated by the epg (Sky/Freesat).
You can edit the numbers after scanning if you wish. For channels you can't now get look up the transponder details on KingofSat. Select this transponder from the drop down transponder list in manual tune and look what signal strength quality you get. http://en.kingofsat.net/freqs.php?&p...q&filtre=Clear |
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#4 |
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Thanks for the replies - I have manually scanned and then saved the results as I did when I got the recorders 18 months ago.
Thing is that some channels that I could get have now "disappeared" - even though the details appear in the banner at the bottom of the screen and that the two boxes don't get the same mix of channels - what I can get on one box don't necessarily appear on the other. Very puzzling. As far as accessing channel details on KingOfSat go, what Satellite do I want (eg Astra 1N / Astra 2A / Astra 2D / Astra 2F / Eutelsat 28A / Eutelsat 28B etc), and what info do I need in order to manually tune-in and select a channe (eg do I need SID, VPID, Audio, PMT, PCR and/or TXT??) Thanks in advance Zaph |
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#5 |
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Quote:
Thanks for the replies - I have manually scanned and then saved the results as I did when I got the recorders 18 months ago.
Thing is that some channels that I could get have now "disappeared" - even though the details appear in the banner at the bottom of the screen and that the two boxes don't get the same mix of channels - what I can get on one box don't necessarily appear on the other. Very puzzling. As far as accessing channel details on KingOfSat go, what Satellite do I want (eg Astra 1N / Astra 2A / Astra 2D / Astra 2F / Eutelsat 28A / Eutelsat 28B etc), and what info do I need in order to manually tune-in and select a channe (eg do I need SID, VPID, Audio, PMT, PCR and/or TXT??) Thanks in advance Zaph All the satellites in the list deliver your channels. The only info you need is the transponder frequency and it's polarisation. You don't specify what channels you cannot get so hard to be specific. I can only give an example. Say you cannot get the music channel heat. Kingofsat shows this information Eutelsat 28A 11222.17 H C1 Fixed DVB-S QPSK 27500 2/3 If you use manual tune and select the transponder 11222 H 27500 2/3 you should see the reception figures (quality and signal strength). (goto the transponder where it says all and press right to show the list of transponders in the box database) |
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#6 |
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Thanks for the help Graham
The Signal Strength & Quality indicators are green but there are still some channels that appear in the lower banner but only display a black scree with "No or Bad Signal" displayed. The bizarre thing is that I get all the Freesat channels - BBC One / One HD / BBC Four / More 4 etc fine. Why do you think it might be an LNB/dish or Co-Ax out of interest? Zaph |
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#7 |
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Quote:
Thanks for the help Graham
The Signal Strength & Quality indicators are green but there are still some channels that appear in the lower banner but only display a black scree with "No or Bad Signal" displayed. The bizarre thing is that I get all the Freesat channels - BBC One / One HD / BBC Four / More 4 etc fine. Why do you think it might be an LNB/dish or Co-Ax out of interest? Zaph I suspect you don't actually get all the freesat channels, just the ones on the UK spot beam transponders (these are stronger in the UK). Download the .htm file from here and open it in your browser. https://skydrive.live.com/?mkt=en-GB...AF9ACDA4%21105 Check you can receive one channel from each transponder block. If you post if any are missing and what they are it will help as to what the problem is. |
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#8 |
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Thanks Graham, will do.
I presume you mean 1 channel in each coloured block in the Excel file (= same frequency). Zaph |
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#9 |
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UPDATE (19:15):
Yep - can receive a channel from each transponder block (= same frequency). Just selected the first one on each block. Only channel I couldn't get was 851 - Netplay TV Could even get ITV Player (and started to watch Wycliffe in ITV2 just to check). Well pleased as I thought I couldn't get access to ITV Player. Does this help any? Zaph |
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#10 |
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Quote:
UPDATE (19:15):
Yep - can receive a channel from each transponder block (= same frequency). Just selected the first one on each block. Only channel I couldn't get was 851 - Netplay TV Could even get ITV Player (and started to watch Wycliffe in ITV2 just to check). Well pleased as I thought I couldn't get access to ITV Player. Does this help any? Zaph Can you post a few examples so I can try tuning some. |
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#11 |
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Hi Graham First, thanks for all the time and effort you are putting in, trying to figure out what my two Humax boxes are doing - much appreciated! Not quite sure what you want me to do here: Quote:
Seems strange you can't get all the fta content from 28.2/28.5E. Specifically what examples would you like me to post - I'm guessing particular channels, but from which transponders?Can you post a few examples so I can try tuning some. Earlier reply was for upstairs box. Now seated with your spreadsheet open in front of the downstairs box to check that out. Update to follow. Z |
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#12 |
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Quote:
Hi Graham
First, thanks for all the time and effort you are putting in, trying to figure out what my two Humax boxes are doing - much appreciated! Not quite sure what you want me to do here: Specifically what examples would you like me to post - I'm guessing particular channels, but from which transponders? Earlier reply was for upstairs box. Now seated with your spreadsheet open in front of the downstairs box to check that out. Update to follow. Z |
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#13 |
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UPDATE: Downstairs Humax box can receive all the Freesat channels. Quote:
Any example of a fta channel listed on Kingofsat you can't watch ?
To get channels that I can't watch (as listed by KingOfSat), I have to select "Non-Freesat" from the Menu.The Channel Numbers are then 4 figure (and you can edit their positions and/or remove them from the channel list). I'll have a go later tonight and update this thread again. Once more, many thanks Graham Zaph : ) |
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#14 |
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Quote:
UPDATE:
Downstairs Humax box can receive all the Freesat channels. To get channels that I can't watch (as listed by KingOfSat), I have to select "Non-Freesat" from the Menu. The Channel Numbers are then 4 figure (and you can edit their positions and/or remove them from the channel list). I'll have a go later tonight and update this thread again. Once more, many thanks Graham Zaph : ) I will clear out non freesat for you on my box and do a full scan. I will post number of channels I get. |
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#15 |
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Deleted all Radio and TV
Channel Scan with following options Transponder - All Network Search - Disabled Scrambled Type - FTA Channel Type - All 375 TV 65 Radio (37 HD channels starting at 5049 - ITV HD to 5374 - 50395) Your dish and boxes should have same numbers if no changes made between my scan and yours. |
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#16 |
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Manual Non-Freesat Channel Search (Top Box)
Dear Graham
Sorry I didn't manage to update the previous post as promised. Upstairs box... Manual Tune >> Transponder >> All Network Search >> Disabled Scrambled Type >> FTA Channel Type >> All 375 TV 65 Radio (23 HD channels starting at 5090 - ITV HD) 5374 isn't a HD channel on this box, it's "Dirty Talk" Goes up to 5608 which is labelled "53560" So, broadly similar. Will post results from downstairs box shortly... Zaph |
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#17 |
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Graham
Downstairs box... Manual Tune >> Transponder >> All Network Search >> Disabled Scrambled Type >> FTA Channel Type >> All 375 TV 65 Radio (eventually - see below) (47 HD channels starting at 5048 (like your box) - ITV HD) 5374 isn't a HD channel on this box and it isn't "Dirty Talk" either - it's labelled "Boomerang"! Goes up to 5884 which is labelled "50396" Slightly different as you can see. Puzzling. Interestingly, the bottom box raced through the channel search taking about 2/3 of the time of the top box. Also, the top box had found all the channels when only 62% through its search whilst when the bottom box was on 94% it had only found 366 TV and 64 radio channels, but by 100% had found all 375 TV and 65 radio channels. Very strange. What do you make of this?? Zaph |
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#18 |
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Baffled.
All I can think of is that some transponders are marginally received. Are the lnb connections significantly longer on one box than the other. Are both using the same type of coax ? WF65 has higher losses than WF100. If you look at the indicated strength and quality for each transponder using manual tune one at a time are there significant differences between the two boxes ? |
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#19 |
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Hi Graham Quote:
Baffled. Original install was by Sky followed by an update when we went HD about 6 years back. AFAIK, all cables were replaced so I'd guess they are the same type of co-ax. Each box has two cables - the Sky Engineer didn't use shotgun cable (which puzzled me at the time). All I can think of is that some transponders are marginally received. Are the lnb connections significantly longer on one box than the other. Are both using the same type of coax ? WF65 has higher losses than WF100. The leads to one box are about half the length to the other. Quote:
If you look at the indicated strength and quality for each transponder using manual tune one at a time are there significant differences between the two boxes ?
Not as far as I can remember - each box is receiving about the same in signal strength. I'll check, but it will take a while.Zaph |
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#20 |
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UPDATE:
Downstairs box. Of all the transponders I could get the signal strength never fell below 85% and signal quality never below 100% Loads of transponders registered zero for both - these are listed below: 10847 V 23000 8/9 10847 V 22000 A 10935 V 23000 8/9 10936 V 22000 A 10979 V 22000 5/6 11082 H 22000 5/6 11111 H 22000 5/6 11141 H 22000 5/6 11170 H 22000 5/6 * 11469 H 27000 A 11488 V 27500 A 11508 H 27500 A 11526 V 27500 2/3 11546 H 27500 2/3 11565 V 27500 A 11565 H 27500 2/3 11585 H 27500 A 11604 V 27500 A 11623 H 27500 2/3 11642 V 27500 A 11661 H 27500 2/3 11680 V 27500 2/3 * 11739 v 27500 A 11578 H 27500 A 11951 H 27500 2/3 11953 H 27500 2/3 11973 V 27500 A 12012 V 27500 A 12090 V 27500 A 12129 V 27500 2/3 12168 V 27500 A 12226 H 27500 A 12246 V 27500 A 12382 H 27500 A 12401 V 27500 2/3 12421 H 27500 2/3 12441 V 27500 2/3 12460 H 27500 A 12523 V 27500 2/3 12523 H 27500 A 12560 V 27500 2/3 12560 H 27500 A 12593 V 27500 A 12602 V 27500 A 12606 V 27500 2/3 12607 H 27500 A 12611 V 6666 A 12620 V 6666 A 12628 V 6666 A 12638 V 6666 A 12643 H 27500 2/3 12643 V 27500 2/3 12647 V 6666 A 12657 V 3906 A 12677 V 6111 A 12686 V 6111 A 12695 V 6111 A 12703 V 6111 A 12712 V 6111 A 12721 V 6111 A 12730 V 6111 A Any help Graham? I'll check out the upstairs box shortly. I know that the 'H' or 'V' refers to horizontal or vertical polarisation but I'd love to know what the other 3 pieces of information refer to. Zaph EDIT: Is the third column (eg 27500) the bit-rate in kpbs?? |
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#21 |
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Quote:
Hi Graham
Original install was by Sky followed by an update when we went HD about 6 years back. AFAIK, all cables were replaced so I'd guess they are the same type of co-ax. Each box has two cables - the Sky Engineer didn't use shotgun cable (which puzzled me at the time). The leads to one box are about half the length to the other. Not as far as I can remember - each box is receiving about the same in signal strength. I'll check, but it will take a while. Zaph
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#22 |
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Hi Graham
Yes, can do but as the CFO is currently watching the upstairs box, that wouldn't go down too well at the moment. EDIT: Are the transponders I'm having trouble with - eg 12606 V - all Eutelsat 28A (28.5E) transponders (with the funny skew required on the LNB?) I got this info from a post of yours on "myhumax.org". As you can see from the above list, on the one box that I've tested so far, I can't get 12606.65 V or 12607.00 H. Is this looking like a partial failure of the LNB? If it is, how easy is it to swap it out (it is a Sky Digital dish and I believe that the fittings for the LNB are proprietary). Would any swap-out be straightforward or would it require the alignment of the dish tweaking? Zaph Re: Norton I live about 2.5 miles from the Norton roundabout (as the crow flies) |
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#23 |
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Where are you getting your transponder data from ?
The two transponders you list don't exist at 28.2/28.5E http://en.kingofsat.net/freqs.php?&p...q&filtre=Clear If you are having problems with 28.5E then your Freesat box won't work properly. The Freesat home transponder is 11428 H (11427 on my Foxsat). What signal strength and quality do you get on this transponder in manual tune ? If poor try tweaking the lnb skew. It's straightforward to swap a sky lnb, no re-alignment should be needed unless you use the dish as a trapeze
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#24 |
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Hi Graham
The info I got on 28.2/28.5E I got from this post of yours: http://myhumax.org/forum/topic/cant-...ain#post-16646 I was only asking since I can't get two of the channels on this satellite if that was a possible cause of the missing/different channels on my two boxes. Still haven't had a chance to test out the upstairs box yet, nor to swap them over to see if it is an LNB problem. As I'm getting the Freesat EPG, this means that I'm picking up channel 11428 H on 28.5E?? Just trying to get my head around what is happening and collecting as much info as I can. Zaph |
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#25 |
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Quote:
Hi Graham
The info I got on 28.2/28.5E I got from this post of yours: http://myhumax.org/forum/topic/cant-...ain#post-16646 I was only asking since I can't get two of the channels on this satellite if that was a possible cause of the missing/different channels on my two boxes. Still haven't had a chance to test out the upstairs box yet, nor to swap them over to see if it is an LNB problem. As I'm getting the Freesat EPG, this means that I'm picking up channel 11428 H on 28.5E?? Just trying to get my head around what is happening and collecting as much info as I can. Zaph http://www.spacenews.com/article/sat...t-over-ku-band http://astra2forum.com/viewtopic.php?f=70&t=1146 Getting the Freesat epg does not mean you are able to get the home transponder. The data is also carried along with the video and audio on every channel in the epg. If you can't get the home transponder you won't get channel line up changes or software updates. You also won't be able to carry out a factory reset as the post code validation will fail. Tune to channel 999 and look at signal strength and quality indicated in Menu System Diagnostics. |
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