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Think my Samsung S4 has a virus/spy ware. |
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#1 |
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Forum Member
Join Date: May 2013
Posts: 1,400
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Think my Samsung S4 has a virus/spy ware.
If I'm surfing the web, a new browser window will open going to some strange site and simultaneously go to the Play store to install apps.
I'm also getting pop-ups like "Win an iPad!" I've run virus scanners, spyware scanners and Clean Master and they've found nothing. Any ideas what I can do? |
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#2 |
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Forum Member
Join Date: Mar 2005
Posts: 3,646
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I would try a factory reset and then check every app that you install to make sure it has not got any negative feedback for that type of thing.
Also could always try uninstalling the more recent apps that you have installed and see if that helps? |
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#3 |
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Inactive Member
Join Date: Jan 2007
Posts: 3,286
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Find out what app the popups are coming from and uninstall it?
All you have to do is look in the task switcher or notification menu in most cases. |
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#4 |
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Forum Member
Join Date: May 2013
Posts: 1,400
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Nothing comes up in Notifications, that's the thing.
The pop-ups just come in the middle of the screen. |
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#5 |
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Inactive Member
Join Date: Jan 2007
Posts: 3,286
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Then if you press Home, and the go to the task switcher the name of the app should be listed next to the picture of the popup.
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