Did you pre-heat the oven?
Xmas Dinner Disaster
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Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.
Originally Posted by tangsman:
“Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.”
“Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.”
It should have been cooked in that time so my thoughts are it's your oven at fault not the meat. I still don't understand why you didn't just leave it in until it was cooked though, then at least you had a piece of meat to eat at some point.
Originally Posted by tangsman:
“Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.”
“Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.”
You say you have a conventional oven .....are you sure you used timings for that and not a fan oven. Just a thought as fan oven would be shorter cooking time.
Originally Posted by tangsman:
“Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.”
“Yes oven was pre-heated as per instructions.
Joint was chilled and not frozen.
Product weighed 2.458kg.
Total Cooking Time given as 2hrs 45 mins.”
There is no way a turkey crown would not be coked in that time. There are various recomendation's on the cooking time and 40 minutes per KG is pretty common
It tends to point to a problem with your oven. Either the temperature control or fd using the cookers timer a problem with that
The recomended times tends to err on the high side
If it was pink just under the surface, I agree with others that have said it was the bacon that caused it which is quite normal, safe to eat and in fact, imo very tasty.
I don't go by instructions on packs - most of the time I find a joint over cooked if I do. Instead I use a meat thermometer. Only cost a couple quid and such a useful item to have in the kitchen.
I don't go by instructions on packs - most of the time I find a joint over cooked if I do. Instead I use a meat thermometer. Only cost a couple quid and such a useful item to have in the kitchen.
Originally Posted by yellowpark:
“
apart from my spelling mistakes i stad y what i said, i accidentally dropped alcohol o my keyboard,so my keyboard is ot working properly.
all the op had to do is just wait till the turkey is cooked or he should have cooked the turkey o Christmas eve i like did.”
“
apart from my spelling mistakes i stad y what i said, i accidentally dropped alcohol o my keyboard,so my keyboard is ot working properly.all the op had to do is just wait till the turkey is cooked or he should have cooked the turkey o Christmas eve i like did.
”
Serves you right for using a computer while under the influence and typing without due care and attention!
You should always bring any meat to room temperature before cooking. I take the joint out of the fridge for at least an hour before I put into a pre-heated oven. And you should leave the joint to rest for at least 10 minutes before you start to carve.
If the meat was the correct colour down to the bone and was just this pink tinge on the top inch, I also agree with the others who say this was colouring from the bacon.
As chemicals are added to the brine used for bacon which help to give it the nice pink colour.
If you have thrown the turkey out, I fear you have wasted a perfectly good turkey.
To the person who mentioned that M&S should refund, why should they refund it's not their fault because the OP is naive where cooking turkeys are concerned, and if they do refund, more fool them.
As chemicals are added to the brine used for bacon which help to give it the nice pink colour.
If you have thrown the turkey out, I fear you have wasted a perfectly good turkey.
To the person who mentioned that M&S should refund, why should they refund it's not their fault because the OP is naive where cooking turkeys are concerned, and if they do refund, more fool them.
Originally Posted by c00kiemonster72:
“If the meat was the correct colour down to the bone and was just this pink tinge on the top inch, I also agree with the others who say this was colouring from the bacon.
As chemicals are added to the brine used for bacon which help to give it the nice pink colour.
If you have thrown the turkey out, I fear you have wasted a perfectly good turkey.
To the person who mentioned that M&S should refund, why should they refund it's not their fault because the OP is naive where cooking turkeys are concerned, and if they do refund, more fool them.”
“If the meat was the correct colour down to the bone and was just this pink tinge on the top inch, I also agree with the others who say this was colouring from the bacon.
As chemicals are added to the brine used for bacon which help to give it the nice pink colour.
If you have thrown the turkey out, I fear you have wasted a perfectly good turkey.
To the person who mentioned that M&S should refund, why should they refund it's not their fault because the OP is naive where cooking turkeys are concerned, and if they do refund, more fool them.”
One thing the OP can be sure of is that M&S will be less argumentative than many DS posters.
Assuming the turkey wasn't completely covered in bacon, those parts uncovered should have shown signs of browning within the time the OP had the turkey in the oven.
As I pointed out right at the beginning of this thread, it may be that the oven is running below temperature.
However, M&S pride themselves on customer satisfaction, and I suspect they will refund without holding a post-mortem on the turkey.
As a reminder of what I said, here's the wording of the post in question ... as you can see, no should was mentioned!
..................................................................
"I expect they will refund you for the turkey - but I would still check that oven if it was me.
Small items might cook ok at a lower than normal temperature.
Being quite a large mass, the crown needs consistent penetration by adequate heat.
Stuffing inside birds is not recommended these days, because it can lead to inadequate cooking within the cavity - I'm surprised M&S did that.
Hope you get a full refund."
................................................................
If are going to critcise people's posts cOOkiemonster72, try getting your facts right first!
Originally Posted by molliepops:
“It should have been cooked in that time so my thoughts are it's your oven at fault not the meat. I still don't understand why you didn't just leave it in until it was cooked though, then at least you had a piece of meat to eat at some point.”
“It should have been cooked in that time so my thoughts are it's your oven at fault not the meat. I still don't understand why you didn't just leave it in until it was cooked though, then at least you had a piece of meat to eat at some point.”
If it had been me faced faced with such an unplanned cooking emergency, I'd probably have carved up the undercooked bird, microwaved the resulting fillets and then returned them to the oven for final cosmetic browning via oven heat or grill.
Originally Posted by TelevisionUser:
“If it had been me faced faced with such an unplanned cooking emergency, I'd probably have carved up the undercooked bird, microwaved the resulting fillets and then returned them to the oven for final cosmetic browning via oven heat or grill.”
“If it had been me faced faced with such an unplanned cooking emergency, I'd probably have carved up the undercooked bird, microwaved the resulting fillets and then returned them to the oven for final cosmetic browning via oven heat or grill.”
Yes minus the microwave I would have made some gravy sliced the turkey and let it cook in that until done. Always ways round problems if you want a way round it.
Originally Posted by c00kiemonster72:
“Aww Diddums did I make a mistake?”
“Aww Diddums did I make a mistake?”
Quick to criticise others, but forgiving of your own incompetence.
M&S believe in customer satisfaction - which is why they are where they are today, and you are where you are - moaning at people on Internet forums and getting your facts wrong.
Originally Posted by molliepops:
“Yes minus the microwave I would have made some gravy sliced the turkey and let it cook in that until done. Always ways round problems if you want a way round it.”
“Yes minus the microwave I would have made some gravy sliced the turkey and let it cook in that until done. Always ways round problems if you want a way round it.”
Yeah. That's what I would have done too. Sauted it in butter then done a quick sauce with the pan juices, more butter and some of the wine from dinner or a little port.
I cannot believe that M&S gave you money back because you cannot cook a turkey. What the hell?
Either a turkey is cooked or not cooked. It cannot be 'not cooked' because it is faulty.
Bet you didn't pre-heat the oven, something wrong with your oven, left the door open too much, filled the oven too full, or got confused by the pink bacon.
We had an M&S turkey crown. I cooked it, took it out, inserted a metal skewer into the thickest part of the breast, held said skewer up to bottom lip, deemed to be cooked, rested it. Delicious and perfect.
By the way, Tom Kerridge's recipe for carrots was shit. They tasted awful. Do you think I should sue him?
Either a turkey is cooked or not cooked. It cannot be 'not cooked' because it is faulty.
Bet you didn't pre-heat the oven, something wrong with your oven, left the door open too much, filled the oven too full, or got confused by the pink bacon.
We had an M&S turkey crown. I cooked it, took it out, inserted a metal skewer into the thickest part of the breast, held said skewer up to bottom lip, deemed to be cooked, rested it. Delicious and perfect.
By the way, Tom Kerridge's recipe for carrots was shit. They tasted awful. Do you think I should sue him?
Apologies for digging up an older thread, but no wonder M&S's profits are taking a hit. I'd be surprised if they didn't have the 'ovens may vary' disclaimer on the packaging.
Regardless of the fact it's in a box with some perfunctory instructions on it - it's a bit of meat, meat plus heat equals cooked meat. The only way it won't is if the oven isn't working properly for some reason. There is no magic problem with the meat that could stop it cooking! Therefore how can the seller of the meat ever be responsible!
But yeah, agree the bacon would make it look pink, and also to check the meat before resting and put the spoil-able veg on then. Common sense really.
Regardless of the fact it's in a box with some perfunctory instructions on it - it's a bit of meat, meat plus heat equals cooked meat. The only way it won't is if the oven isn't working properly for some reason. There is no magic problem with the meat that could stop it cooking! Therefore how can the seller of the meat ever be responsible!
But yeah, agree the bacon would make it look pink, and also to check the meat before resting and put the spoil-able veg on then. Common sense really.
Originally Posted by thoughtcriminal:
“Apologies for digging up an older thread, but no wonder M&S's profits are taking a hit. I'd be surprised if they didn't have the 'ovens may vary' disclaimer on the packaging.
Regardless of the fact it's in a box with some perfunctory instructions on it - it's a bit of meat, meat plus heat equals cooked meat. The only way it won't is if the oven isn't working properly for some reason. There is no magic problem with the meat that could stop it cooking! Therefore how can the seller of the meat ever be responsible!
But yeah, agree the bacon would make it look pink, and also to check the meat before resting and put the spoil-able veg on then. Common sense really.”
“Apologies for digging up an older thread, but no wonder M&S's profits are taking a hit. I'd be surprised if they didn't have the 'ovens may vary' disclaimer on the packaging.
Regardless of the fact it's in a box with some perfunctory instructions on it - it's a bit of meat, meat plus heat equals cooked meat. The only way it won't is if the oven isn't working properly for some reason. There is no magic problem with the meat that could stop it cooking! Therefore how can the seller of the meat ever be responsible!
But yeah, agree the bacon would make it look pink, and also to check the meat before resting and put the spoil-able veg on then. Common sense really.”
Actually their food department is the only thing keeping them afloat, so not sure where you've got the idea from that it's their food responsible for the down turn in their profits.
Originally Posted by Darcy_:
“Actually their food department is the only thing keeping them afloat, so not sure where you've got the idea from that it's their food responsible for the down turn in their profits.”
“Actually their food department is the only thing keeping them afloat, so not sure where you've got the idea from that it's their food responsible for the down turn in their profits.”
Not at all what I said. Clearly their food is not responsible for their profit down turn, and their food isn't an issue here either. But a general customer service policy that gives a refund when they aren't at fault is not going to help it.
As I found out to my cost several years ago, when you fill your oven crammed full of stuff for xmas dinner, the cooking times usually take longer. I now add in an extra margin of error for xmas dinner (and now having a double oven helps enormously)
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