Grateful for any help please. My wife has replaced her iPad 16Gb with a 32Gb iPad Air. However she's having trouble downloading from the Apple Store several apps that she's already paid for. One is a jigsaw app, which was free with some free picture folders but she'd also bought several extra folders. There's also Nemo and Singing Monsters. In each case, she can download the app but only with the introductory free content.
As far as we can see, several other apps have downloaded OK.
At present the old iPad is still as it was and hasn't yet been de-registered but we're reluctant to do that until we're sure the previously free-for items will download properly.
My understanding is that all her data is securely saved in iCloud and that it should be possible to fetch it down on to the new device. Is that true and what actions do we need to carry out for a stress-free transfer.
As far as we can see, several other apps have downloaded OK.
At present the old iPad is still as it was and hasn't yet been de-registered but we're reluctant to do that until we're sure the previously free-for items will download properly.
My understanding is that all her data is securely saved in iCloud and that it should be possible to fetch it down on to the new device. Is that true and what actions do we need to carry out for a stress-free transfer.