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Infinity Installation Question |
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#1 |
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Forum Member
Join Date: Jun 2007
Location: Wooler, Northumberlandiana
Posts: 21,728
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Infinity Installation Question
Hello all,
My daughter is having BT Infinity installed early next year and has a few concerns that BT haven't really answered. It's a 70s build house and her house only has one phone socket (the master) which is tucked away in the understairs cupboard with no power source near it at all unless she uses an extension cable. Her office upstairs has a phone extension cable running from the master socket under the carpet (wrong I know) up to the office where it connects with her modem and a wired PC. At the moment her master socket runs off with cables to a corded phone in her kitchen, a cordless in the living room, a Sky Box in the living room and the modem and a Sky multiroom box upstairs. Would she be better getting a new master socket installed upstairs and any idea on cost? Or is it better to get a new plug installed (her best friend is an electrician but it would be a - when he's got time job) next to the master socket? |
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#2 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Don't know if it's still the case. But when I had Infinity installed Openreach were quite happy to run a data extension where I asked them. Effectively allowing me to put the modem and router somewhere far more convenient. 30 Meters was the max they could run in those days.
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#3 |
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Forum Member
Join Date: Mar 2008
Location: London
Posts: 7,582
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Infinity Installation Question
Quote:
Hello all,
My daughter is having BT Infinity installed early next year and has a few concerns that BT haven't really answered. It's a 70s build house and her house only has one phone socket (the master) which is tucked away in the understairs cupboard with no power source near it at all unless she uses an extension cable. Her office upstairs has a phone extension cable running from the master socket under the carpet (wrong I know) up to the office where it connects with her modem and a wired PC. At the moment her master socket runs off with cables to a corded phone in her kitchen, a cordless in the living room, a Sky Box in the living room and the modem and a Sky multiroom box upstairs. Would she be better getting a new master socket installed upstairs and any idea on cost? Or is it better to get a new plug installed (her best friend is an electrician but it would be a - when he's got time job) next to the master socket? The first one would be for BT Openreach to install a master socket in the office The second option would be to run a 30 metre data cable from the Master socket to the office by BT Openreach |
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#4 |
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Forum Member
Join Date: Oct 2004
Location: Buckingham
Posts: 28,540
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Bear in mind there is no need to have a power socket by the master telephone socket. You do need power by wherever you want the Homehub positioned which the installer will put where you want (within reason) and take care of running the data cable back to the master socket.
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#5 |
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Forum Member
Join Date: Jun 2007
Location: Wooler, Northumberlandiana
Posts: 21,728
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The data cable idea may be best for her then.
It's the up to 80 installation she's getting which looking at the BT site takes less work/time. I imagine BT Openreach installing a socket wouldn't be cheap |
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#6 |
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Forum Member
Join Date: Jun 2005
Posts: 805
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Openreach won't "install" a master socket, they just convert the extension socket already there into a master by altering the wiring inside.
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#7 |
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Forum Member
Join Date: Aug 2009
Location: Leicester
Posts: 1,993
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The likely solution is data extension as people have said which is basically a very long DSL lead to the router. Just move EVERYTHING out the way of the route you want the cable to take to get upstairs to the router before the guy turns up.
and tim that's not right, they shouldn't be doing that unless they are shifting the master socket. From what the OP has said they have a manual plug in telephone extension kit and not a hard wired extension. |
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#8 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
The data cable idea may be best for her then.
It's the up to 80 installation she's getting which looking at the BT site takes less work/time. I imagine BT Openreach installing a socket wouldn't be cheap |
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#9 |
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Forum Member
Join Date: Jun 2007
Location: Wooler, Northumberlandiana
Posts: 21,728
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Quote:
The Data Extension kit which consists of a wall socket installed up to 30M away is fitted for free. They will change the faceplate of your master socket to a thicker one and spur off it with the extension.
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#10 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
Great, so will she still be able to run connections off to the Sky boxes?
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#11 |
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Forum Member
Join Date: Jun 2007
Location: Wooler, Northumberlandiana
Posts: 21,728
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Quote:
From the hub/router yes.
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#12 |
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Forum Member
Join Date: May 2002
Location: Crystal Palace TX
Posts: 19,702
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Quote:
Great, BT told her that a new faceplate would mean she couldn't do that as you can't run a standard cable off it.
The standard phone line socket on the new Master faceplate will still be usable as before. So telephony devices using the phone line will still be OK. Also you won't need any micro filters anymore as it is built in to the new faceplate. |
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#13 |
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Forum Member
Join Date: Jun 2007
Location: Wooler, Northumberlandiana
Posts: 21,728
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Quote:
Sorry I thought you meant Ethernet connections from the router.
The standard phone line socket on the new Master faceplate will still be usable as before. So telephony devices using the phone line will still be OK. Also you won't need any micro filters anymore as it is built in to the new faceplate. You've all been far more helpful BT |
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