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3g updated from 3.1.3 to 4.2 now stuck on itunes and usb


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Old 05-01-2014, 13:44
phonefax
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I posted earlier a question on cheapest payg so that I could test a secondhand iphone was working before buying £10 voucher.
Since then I borrowed a sim with credit from a friend and am pleased to say the phone worked fine.

3 days later I got a message from iTunes about a new version 4.2 was available and do I want to upgrade, I did what I thought was right and said yes. The process started but when it was almost finished it stopped and a message came up that said it was unable to complete installation due to error 1015.. I looked on the net for advise and downloaded the previous version 3.1.3 and tried restore,,, same thing again almost finished and then stopped same message all I get is the iTunes logo and usb on the screen I cant get anything else....so I have gone from a phone that was working to this,,I feel such an idiot, I should have left well alone.
desperate for some help PLEASE
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Old 05-01-2014, 14:00
Roush
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It sounds like it may have had unofficial software on it previously.

Try a DFU mode restore: http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode
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Old 05-01-2014, 16:12
phonefax
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It sounds like it may have had unofficial software on it previously.

Try a DFU mode restore: http://thebigboss.org/guides-iphone-ipod-ipad/dfu-mode

no good I'm afraid does exactly the same 1015 error but thanks for taking the time
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Old 05-01-2014, 16:28
jchamier
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no good I'm afraid does exactly the same 1015 error but thanks for taking the time
Error 1015 usually means the older software was jailbroken. On apple devices you can only install the latest software, as iTunes does a check for a validation certificate and Apple cancel the old ones when they release new.

See this:
https://discussions.apple.com/thread/4928262
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Old 05-01-2014, 16:36
phonefax
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Error 1015 usually means the older software was jailbroken. On apple devices you can only install the latest software, as iTunes does a check for a validation certificate and Apple cancel the old ones when they release new.

See this:
https://discussions.apple.com/thread/4928262
that's what started the problem when I tried to update to the latest version
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