Hi All,
I've had this issue for months and I'm tearing my hair out.
Basically I work in a very low signal area, but I do get signal... just. Now often the phone will lose signal but will get back on to signal, that's fine. However, what also happens, probably around once every two days, but it's random - is the phone will drop off the network, and never get back on, even if I then drive to a place with known good 3G coverage. The only way to consistently get my phone working again on the network is to reboot it (airplane mode sometimes works). Oddly, you can use mobile data, just can't make or receive phone calls.
This has happened on (two different) iPhone 5's and a Nexus 5, although they both display the issue differently - on an iPhone 5 it shows empty circles (but not no service), and on a Nexus 5 it shows the signal strength fine, but when making a phone call it says the Mobile Network is not available. This has also happened on 3 and T-Mobile (although at work 3 uses the T-Mobile/Orange/EE mast) and through various SIM cards. I've tried everything, even dumping my number and starting afresh with a new PAYG account with T-Mobile, but eventually the problem returns. 3 didn't really want to know, and so I switched to T-mobile, who keep repeating the line we can't help you as we see you are in a weak signal area at work and so lack of signal is by design - completely ignoring the fact that the problem isn't the lack of signal, it's the fact that the phones, when they fall off the network, require a reboot to get them back on the network.
At this point I think the problem is with the mast that covers me at work which is shared by T-Mobile and 3. The obvious solution is to move to a different network unrelated to T-Mobile and 3, but the only other options are Vodafone and O2. I'll order a free Vodafone SIM (got nothing to lose), their coverage checker shows the area as fairly decent, but I've been avoiding them as a colleague has been having loads of issues with them around my Home area/Work, and O2/GiffGaff while they have excellent 2G coverage around my Home and Work (and I like the GiffGaff packages), they have absolutely no 3G coverage, which is ridiculous in 2014.
In case anyone is interested the area I'm mostly concerned with is Ludlow, Shropshire.
Has anyone else had a similar problem to me? Does it sound like I've tried everything possible?
Thanks
I've had this issue for months and I'm tearing my hair out.
Basically I work in a very low signal area, but I do get signal... just. Now often the phone will lose signal but will get back on to signal, that's fine. However, what also happens, probably around once every two days, but it's random - is the phone will drop off the network, and never get back on, even if I then drive to a place with known good 3G coverage. The only way to consistently get my phone working again on the network is to reboot it (airplane mode sometimes works). Oddly, you can use mobile data, just can't make or receive phone calls.
This has happened on (two different) iPhone 5's and a Nexus 5, although they both display the issue differently - on an iPhone 5 it shows empty circles (but not no service), and on a Nexus 5 it shows the signal strength fine, but when making a phone call it says the Mobile Network is not available. This has also happened on 3 and T-Mobile (although at work 3 uses the T-Mobile/Orange/EE mast) and through various SIM cards. I've tried everything, even dumping my number and starting afresh with a new PAYG account with T-Mobile, but eventually the problem returns. 3 didn't really want to know, and so I switched to T-mobile, who keep repeating the line we can't help you as we see you are in a weak signal area at work and so lack of signal is by design - completely ignoring the fact that the problem isn't the lack of signal, it's the fact that the phones, when they fall off the network, require a reboot to get them back on the network.
At this point I think the problem is with the mast that covers me at work which is shared by T-Mobile and 3. The obvious solution is to move to a different network unrelated to T-Mobile and 3, but the only other options are Vodafone and O2. I'll order a free Vodafone SIM (got nothing to lose), their coverage checker shows the area as fairly decent, but I've been avoiding them as a colleague has been having loads of issues with them around my Home area/Work, and O2/GiffGaff while they have excellent 2G coverage around my Home and Work (and I like the GiffGaff packages), they have absolutely no 3G coverage, which is ridiculous in 2014.
In case anyone is interested the area I'm mostly concerned with is Ludlow, Shropshire.
Has anyone else had a similar problem to me? Does it sound like I've tried everything possible?
Thanks