Micro sim from Three... how much?

mrdeejay · 13-01-2014, 08:12

It is free - try a different Three store.

I needed a nano sim as I was getting new iPhone. Some said £5.11 but that charge is only for lost or stolen sims.

You are doing an "upgrade" with your sim so it's free.

My other half got her "upgrade" sim free too.

It really does depend on who you speak to as Three lack customer service. When you get staff that know they are great.

Kierankay · 13-01-2014, 08:36

Just wondering as I would quite like one of these phones as a back up, is the price cheaper in store as the price on the site is £120 or something like that

FlyinBrick · 13-01-2014, 11:18

Quote:

Originally Posted by Kierankay

Just wondering as I would quite like one of these phones as a back up, is the price cheaper in store as the price on the site is £120 or something like that

Well in Tesco's the 8GB is £99, but I got it for £89.50 due to staff discount. So it mitigates the unlock and sim fees a bit.
I did get the last one in my local store though so I assume they don't have a lot of them.

FlyinBrick · 13-01-2014, 11:20

Quote:

Originally Posted by artnada

Go to a Three shop, they'll cut it to size for free.

Quote:

Originally Posted by mrdeejay

It is free - try a different Three store.

I needed a nano sim as I was getting new iPhone. Some said £5.11 but that charge is only for lost or stolen sims.

You are doing an "upgrade" with your sim so it's free.

My other half got her "upgrade" sim free too.

It really does depend on who you speak to as Three lack customer service. When you get staff that know they are great.

My son (and his current phone) is in Uni, miles away from where I live, and as I've explained earlier he's a teenager... it would never get done.

sethpet · 13-01-2014, 11:29

Quote:

Originally Posted by alan1302

So if you were running a mobile phone network what would you charge?

Well I've never been charged for a Sim by Vodafone.

FlyinBrick · 13-01-2014, 11:46

Quote:

Originally Posted by sethpet

Well I've never been charged for a Sim by Vodafone.

Me neither

, that's why I was so shocked by Three's charges.

lost boy · 13-01-2014, 16:25

Quote:

Originally Posted by mrdeejay

It is free - try a different Three store.

I needed a nano sim as I was getting new iPhone. Some said £5.11 but that charge is only for lost or stolen sims.

You are doing an "upgrade" with your sim so it's free.

^This all the way.

I've needed some replacement micro sims before, and each time it's been a case of either:

1) ringing CS who freely offer to send one out for £0, or

2) going into a Three store and getting one for £0 (or having the existing sim cut down to size, again for £0)

In fact it was CS who, when they said they'd send me one out free of charge, suggested that if I didn't want to wait for the post that I could pop in store and get one for free in there instead.

That being said, the first time I did it customer service did warn me to call ahead as the store might charge, but if they did then if I let CS know I'd get a £5 credit on my account. Probably just as well I did really as one store claimed outright CS were lying and that there was always a charge for replacement sims, while the other store agreed it was free.

13-01-2014, 08:12	#26
mrdeejay Forum Member Join Date: Oct 2006 Location: Scotland Posts: 568	It is free - try a different Three store. I needed a nano sim as I was getting new iPhone. Some said £5.11 but that charge is only for lost or stolen sims. You are doing an "upgrade" with your sim so it's free. My other half got her "upgrade" sim free too. It really does depend on who you speak to as Three lack customer service. When you get staff that know they are great.

13-01-2014, 08:36	#27
Kierankay Forum Member Join Date: Apr 2012 Location: Glasgow, United Kingdom Posts: 414	Just wondering as I would quite like one of these phones as a back up, is the price cheaper in store as the price on the site is £120 or something like that

13-01-2014, 11:18	#28
FlyinBrick Guest Join Date: Sep 2003 Posts: 1,475	Quote: Originally Posted by Kierankay Just wondering as I would quite like one of these phones as a back up, is the price cheaper in store as the price on the site is £120 or something like that Well in Tesco's the 8GB is £99, but I got it for £89.50 due to staff discount. So it mitigates the unlock and sim fees a bit. I did get the last one in my local store though so I assume they don't have a lot of them.

13-01-2014, 11:20	#29
FlyinBrick Guest Join Date: Sep 2003 Posts: 1,475	Quote: Originally Posted by artnada Go to a Three shop, they'll cut it to size for free. Quote: Originally Posted by mrdeejay It is free - try a different Three store. I needed a nano sim as I was getting new iPhone. Some said £5.11 but that charge is only for lost or stolen sims. You are doing an "upgrade" with your sim so it's free. My other half got her "upgrade" sim free too. It really does depend on who you speak to as Three lack customer service. When you get staff that know they are great. My son (and his current phone) is in Uni, miles away from where I live, and as I've explained earlier he's a teenager... it would never get done.

13-01-2014, 11:29	#30
sethpet Forum Member Join Date: Aug 2013 Posts: 494	Quote: Originally Posted by alan1302 So if you were running a mobile phone network what would you charge? Well I've never been charged for a Sim by Vodafone.

13-01-2014, 11:46	#31
FlyinBrick Guest Join Date: Sep 2003 Posts: 1,475	Quote: Originally Posted by sethpet Well I've never been charged for a Sim by Vodafone. Me neither , that's why I was so shocked by Three's charges.

13-01-2014, 16:25	#32
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	Quote: Originally Posted by mrdeejay It is free - try a different Three store. I needed a nano sim as I was getting new iPhone. Some said £5.11 but that charge is only for lost or stolen sims. You are doing an "upgrade" with your sim so it's free. ^This all the way. I've needed some replacement micro sims before, and each time it's been a case of either: 1) ringing CS who freely offer to send one out for £0, or 2) going into a Three store and getting one for £0 (or having the existing sim cut down to size, again for £0) In fact it was CS who, when they said they'd send me one out free of charge, suggested that if I didn't want to wait for the post that I could pop in store and get one for free in there instead. That being said, the first time I did it customer service did warn me to call ahead as the store might charge, but if they did then if I let CS know I'd get a £5 credit on my account. Probably just as well I did really as one store claimed outright CS were lying and that there was always a charge for replacement sims, while the other store agreed it was free.

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Micro sim from Three... how much?