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T-mobile pay n go fault |
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#1 |
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Forum Member
Join Date: Nov 2012
Location: united kingdom
Posts: 18
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T-mobile pay n go fault
Topped up on the 5th of january to get 400 texts, 100 minutes and 1 gb of internet with there 30 day smart pack,
Go to use the service today to find that i have no allownace left. Just to get a text sorry your text messaging service is currently unavailable due to insufficient funds.please top up your account and try again!! Been trying to contact customer services for the past 5 hours just to be told its busy what a joke. Anyone else having this problem at all? |
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#2 |
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Forum Member
Join Date: Jun 2008
Posts: 16,705
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I've got 4GEE pay as you go and am meant to have 3000 texts but the text add on has vanished and now My EE is down
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#3 |
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Forum Member
Join Date: Mar 2009
Posts: 14,577
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There's a fault, they are aware.
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#4 |
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Forum Member
Join Date: Jun 2008
Posts: 16,705
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#5 |
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Inactive Member
Join Date: Jan 2007
Posts: 3,286
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The app or the mobile site? App seems to work for me on Android:
http://qasdfdsaq.com/images/misc/Scr...6-22-48-39.png Maybe it's fixed now. That said given EE billing system came from the legacy T-Mobile system a common fault between the two isn't unexpected. |
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#6 |
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Forum Member
Join Date: Jun 2008
Posts: 16,705
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