Hi

I recently moved my Home Hub 5 into another room so I could connect all my devices by ethernet cable. To make this possible I've had to run a 25 metres phone cable from my BT Master socket to the other room and connect my Home Hub 5. I have an Apple Time Capsule connected to the HH5 and three devices connected to it and another device connected to the HH5. My question is, would my slow inter speeds be slow due to so many devices connected or the fact Ive had to run a 25 metre cable from the BT socket to the BT Home Hub 5 or possible something else? Whatever the reason, what can I do to get better internet speeds? It takes about 10 seconds for the Digital Spy webpage to load up, before I moved all my gear, it would load up in a flash.

Thanks

Baz

When you say "25 metres phone cable", is this a proper twisted-pair BT standard cable, with well-fitted phone plugs, or is ot one of the B&Q-style phone extension flat cables?

25m of proper twisted-pair cable won't make any difference, but those cheap phone extension kits are for voice only, they will ruin any broadband signal that you try and run over them. It would be best to fit a proper data extension socket, fed through decent phone cable wired into the master socket.

Hi

This is the cable Im currently using:

http://www.amazon.co.uk/gp/product/B...?ie=UTF8&psc=1

Can you recommend and link me to a good twisted-pair cable to use?

Thanks

Baz

Post the stats from the HH5 helpdesk, you will find it in trouble shooting, its number 6, 7, 8 and 9 that are most relevant.

It is better practice to leave the HH plugged into the Master Socket an then run Ethernet over twisted pair to the remote location/. This is because Ethernet copes with the electrical noise found in a dwelling better than a DSL signal will.

BTW, there is no such thing as "ADSL Cable". ADSL runs over telephone twisted pair, which is what you have probably bought, under a fancy name.

Given how far the DSL signal has travelled from the exchange to the modem a good quality RJ11 cable in fine fettle isn't going to have a significant impact on the overall speed.

I think that you may have missed my point which is that the problem inside a modern dwelling has little to do with length of cabling and thus attenuation) but noise. Which Ethernet will cope with better than DSL.

Definitely use ethernet cable. I do this, got my HH by the master socket, 20m of (cat6 I think) ethernet cable routed to behind the TV into a gigabit switch, then short cables from the switch to TV / PC/ Consoles. The PC gets full speed Infinity 2, about 70-75 Mbps for me being near the green box, and latency <20ms. I was getting about 45Mbps even with good powerline plug things, I may as well of been on infinity 1.

Hi

I had these home plugs delivered at the weekend:

http://www.amazon.co.uk/gp/product/B...?ie=UTF8&psc=1

My setup is now as follows. Home Hub 5 connected to the Master Socket with 1 meter phone cable. Ethernet cable to one of the home plugs. In the other room, ethernet cable from the other home plug to my Apple Time capsule. Ethernet cable from Apple Time Capsule to TP Link Gigabyte Switch. The rest of my devices connected via ethernet to both the Apple Time Capsule and TP Link Gigabyte Switch.

Ive run a speedtest using http://www.speedtest.net, my download speed is 36 mbps and my upload speed is 7 mbps which is what Ive always been getting on BT Infinity Option 2. My internet is slow, nothing has changed. Anymore ideas?

Thanks

Baz

If it's just your web access, that would be something wrong BTs end, had that a while ago when there was an issue on the exchange but I was still getting good results on speedtest. It may just be the DNS but you can't change that with a HH :/ open a cmd window, and tracert to your favourite website and see where it starts to time out? You may have to throw yourself on the mercy of BT technical support though.

Hi

I can stream from Netflix of my PS3 without any speed issues. I have an iMac, Im not sure what iMac's alternative to Windows CMD is lol.

Thanks

Baz

If you have your filters set up right you would be fine and a decent RJ11 cable would be twisted anyway. Im an not saying it is the ideal situation but it certainly isn't the worst.

Again post your stats from the page i pointed out earlier, it maybe this is your line maxed out.

this is the kind of thing you are looking for.

6. Data rate: 20000 / 79995
7. Maximum data rate: 33964 / 109377
8. Noise margin: 15.8 / 14.0
9. Line attenuation: 0.0 / 5.9

Hi

Can you link me to the page?

Thanks

Baz

Hi

Ok, so my stats r as follows:

6. Data Rate: 8372/37874
7: Max Data Rate: 8282/43092
8. Noise Margin: 6.1/5.7
9. Line Attenuation: 0.0/22.7

Thanks

Baz

Forgive me again but noise has nothing to do with he filters. They are merely there to separate the voice and DSL signals.

And RJ11 is not a type of cable it is a plug standard; RJ stands for Registered Jack.

My answer stands. In a domestic dwelling Ethernet copes better with noise than DSL because it is designed to.

Forgive me but i dont recall saying it did Mr Never Wrong ROFL

And as for being uber specific regarding a RJ11 cable you know full well thats what the cables are universally known as so stop trying to be the Digital Spy resident smart arse.

You are getting what your line is capable of

RJ11 plugs are used mostly in the US. In a UK installation you'll find either BT 431A plugs for phone, or RJ45 for Ethernet.

A lot of equipment has an RJ11 socket on it, but in the UK you'll always need an adaptor cable from RJ11 to something else, so it makes no sense to call a cable an "RJ11 cable" when it will have at most one RJ11 plug on one end.

Additionally BT phones with RJ11 sockets don't always use the same pair of pins as US phones, so even cables which have an RJ11 at one end can be wired differently. If you just ask for an "RJ11 cable" in a shop they either won't know what you're talking about, or (if they think they do) will probably sell you the wrong thing...

Hi

Ive tried connecting my iMac to the HH5 with ethernet cable and Im still getting slow Internet browsing.

Thanks

Baz

Hi

My Internet browsing speeds were fine up til November, its only been since they they have been slow :-S

Thanks

Baz

Are you always so offensive or only when you can hind behind the internet?

Anyway I shall take the hint and leave. Obviously amateurs such as yourself know more than us professionals.

Sorry if I am stating the obvious but have you checked your PC to see if it has lots of spyware etc? This can slow browsers down to a crawl, and you did say that Netflix is fine on the PS3.

Numbers look normal. If you run a tracert to say, bbc.co.uk and see things start to timeout and take lots of time to go from hop to hop (just ran one myself they went from 2ms to 15ms to the bbc), then there is a problem with the BT network somewhere.

Just googled tracert on a mac;
http://support.godaddy.com/help/arti...te-in-mac-os-x

Hi

These r my Tracert results:

Traceroute has started…

traceroute: Warning: www.bbc.co.uk has multiple addresses; using 212.58.244.69
traceroute to www.bbc.net.uk (212.58.244.69), 64 hops max, 72 byte packets
1 bthomehub (192.168.1.254) 6.000 ms 3.394 ms 2.618 ms
2 172.16.19.12 (172.16.19.12) 22.171 ms 17.091 ms 14.417 ms
3 * 217.41.216.94 (217.41.216.94) 19.027 ms 18.009 ms
4 217.41.216.93 (217.41.216.93) 23.067 ms 17.783 ms 28.525 ms
5 212.140.206.18 (212.140.206.18) 24.534 ms 24.862 ms 24.519 ms
6 31.55.165.37 (31.55.165.37) 24.620 ms 24.192 ms 24.229 ms
7 31.55.165.107 (31.55.165.107) 24.409 ms 24.296 ms 24.077 ms
8 109.159.250.48 (109.159.250.48) 24.649 ms 42.079 ms 24.286 ms
9 core2-te0-13-0-14.ilford.ukcore.bt.net (109.159.250.46) 32.689 ms 37.249 ms 35.886 ms
10 peer2-xe3-1-1.telehouse.ukcore.bt.net (109.159.254.233) 48.939 ms 33.567 ms 43.810 ms
11 194.74.65.42 (194.74.65.42) 32.411 ms 31.014 ms 33.849 ms
12 * * *
13 * * *
14 ae0.er01.telhc.bbc.co.uk (132.185.254.109) 34.974 ms 37.103 ms 32.460 ms
15 132.185.255.149 (132.185.255.149) 37.621 ms 35.354 ms 35.438 ms
16 bbc-vip114.telhc.bbc.co.uk (212.58.244.69) 34.408 ms 35.115 ms 38.841 ms


Thanks

Baz