DS Forums

 
 

Vodafone and O2 4G experience thread


Reply
Thread Tools Search this Thread
Old 31-12-2015, 19:15
sills
Forum Member
 
Join Date: Jan 2002
Location: Kent
Posts: 195
O2 have their TU go app! Not that I know anyone on O2 who actually uses it which might be saying something
It's ok for making calls, but on my iPhone if it's on and someone rings you have to unlock the phone then open the app before you can answer the call so you can't always get there in time.

The most annoying thing though is texts ending up in the app and not your normal messages if you have no mobile signal, or in both and getting two notifications when you do.
sills is offline Follow this poster on Twitter   Reply With Quote
Please sign in or register to remove this advertisement.
Old 31-12-2015, 19:16
d123
Forum Member
 
Join Date: Jul 2007
Posts: 3,985
Or that EE WC is not available to the majority of Android users Hence why I'm seriously considering moving from EE to Vodafone.
Without going looking, I'm sure WifiCalling on EE is available on more Android handsets than it is on Vodafone.

Not to mention, one of the chief dunces at Voda took the name WifiCalling literally and so there is no SMS support.

I'd suggest you be careful, the fire is a lot hotter than the frying pan , even forgetting about WifiCalling, you will be heading into a real world of hurt with the abysmally useless customer services offered by the braindead that inhabit the world of Vodafone...

Did you know, Vodafone are an award winning network?

Four times in the row they have now won the accolade of most complained about network in the UK.

http://www.thisismoney.co.uk/money/b...-Vodafone.html
d123 is offline   Reply With Quote
Old 31-12-2015, 19:21
Pedro_C
Forum Member
 
Join Date: Jun 2015
Location: Surrey, UK
Posts: 660
The Vodafone eForum is pretty good, helped by the fact that one of the admins has access to mast info and has knowledge of networks.

But then I would say that, I'm a fairly big contributer!
Pedro_C is offline   Reply With Quote
Old 31-12-2015, 19:24
wb9999
Forum Member
 
Join Date: May 2008
Posts: 139
Ah see, you need to get a proper phone......
Arrrgghhhhh... what have I started!!!!!
Or the networks need to support devices that they sell and where the customer is still within the minimum contract term
wb9999 is offline   Reply With Quote
Old 31-12-2015, 19:28
d123
Forum Member
 
Join Date: Jul 2007
Posts: 3,985
The Vodafone eForum is pretty good, helped by the fact that one of the admins has access to mast info and has knowledge of networks.

But then I would say that, I'm a fairly big contributer!
It must have changed fairly recently then, it was just full of angry customers who invariably ended up getting banned as they got angrier and angrier when the few lap dog helpers just kept spouting the company line.

It wasn't that long ago I last checked either, there's a pretty angry thread ongoing where customers want to know why their texts have stopped working when on wifi since they activated WifiCalling.

I've only seen one Voda employee capable of rational intelligence and initiative, and he is the forum rep that works on their forum team at MSE forum. I doubt he will last much longer with the strain and stress keeping scores of complaints juggling at any one time.
d123 is offline   Reply With Quote
Old 31-12-2015, 19:36
wb9999
Forum Member
 
Join Date: May 2008
Posts: 139
Without going looking, I'm sure WifiCalling on EE is available on more Android handsets than it is on Vodafone.

Not to mention, one of the chief dunces at Voda took the name WifiCalling literally and so there is no SMS support.

I'd suggest you be careful, the fire is a lot hotter than the frying pan , even forgetting about WifiCalling, you will be heading into a real world of hurt with the abysmally useless customer services offered by the braindead that inhabit the world of Vodafone...

Did you know, Vodafone are an award winning network?

Four times in the row they have now won the accolade of most complained about network in the UK.

http://www.thisismoney.co.uk/money/b...-Vodafone.html
I won't need WC with Vodafone Their in-building coverage (2G, 3G and 4G) is better where I am. Too many times I have no EE signal in the town centre where I live, and every EE mast locally has been upgraded. I'm not holding my breath on EE providing 800MHz and VOLTE to Android devices more than a few months old in the next 6-12 months.

I've been with Vodafone several times in the past, and my partner has been with them for the last 5 years. I've had problems with Vodafone CS in the past. But I've had much worse problems with EE CS. I'm especially tempted back to Vodafone for the Euro Traveller and World Traveller addons. It will save me a small fortune compared to what I pay EE for data abroad. And Mobile Phones Direct have cashback on the 20GB plan making it £17 pm. I currently pay for Spotify, which means I will get 20GB for the equivalent of £7 pm
wb9999 is offline   Reply With Quote
Old 31-12-2015, 19:37
d123
Forum Member
 
Join Date: Jul 2007
Posts: 3,985
I loved this answer from a Vodafone helper on their eforum, customer posted asking why he couldn't get text messages...l

Re: vodafone wificall cannot send sms

Wi Fi calling is just that - for calling. It doens't support text messages.

Can you use a data based service such as whatsapp or Viber?
https://forum.vodafone.co.uk/t5/Appl...s/td-p/2437102


We need a ROFL emoticon when discussing Vodafone .

Use Whatsapp or Viber!
d123 is offline   Reply With Quote
Old 31-12-2015, 19:45
moox
Forum Member
 
Join Date: Oct 2004
Posts: 14,636
It must have changed fairly recently then, it was just full of angry customers who invariably ended up getting banned as they got angrier and angrier when the few lap dog helpers just kept spouting the company line.

It wasn't that long ago I last checked either, there's a pretty angry thread ongoing where customers want to know why their texts have stopped working when on wifi since they activated WifiCalling.

I've only seen one Voda employee capable of rational intelligence and initiative, and he is the forum rep that works on their forum team at MSE forum. I doubt he will last much longer with the strain and stress keeping scores of complaints juggling at any one time.
Unless they've reversed or changed the decision, IIRC they stopped their staff from routinely posting on the forums. It looks like they've gone for the giffgaff model where you have self-appointed idiots fishing for points by stating the obvious or incorrect. At least GG has actual staff in residence though.

I remember having a very esoteric problem (I think I wanted incoming data/fax numbers on a PAYG SIM - this is something Vodafone used to do, but normal CS had no clue) so I posted on the forum. They'd PM you asking for a load of details and would email you back when it's sorted. I would imagine these days I'd get a giffgaff style reply of "please call customer services on 2345"
moox is offline   Reply With Quote
Old 31-12-2015, 20:03
Gigabit
Forum Member
 
Join Date: Aug 2014
Location: United Kingdom
Posts: 2,875
Not everyone at Vodafone is "braindead"
Gigabit is offline   Reply With Quote
Old 31-12-2015, 20:03
clewsy
Forum Member
 
Join Date: Mar 2003
Location: Midlands
Posts: 2,860
Well given that what's app has broken ...it looks like its good old VF/o2 for SMS that we will need this new year! Who needs data on EE when you have a signal indoors from O2/vF!

It's amazing really. SMS used to break for 30mins at midnight, what's app breaks 6 hours before ...progress.
clewsy is offline   Reply With Quote
Old 31-12-2015, 20:11
d123
Forum Member
 
Join Date: Jul 2007
Posts: 3,985
Not everyone at Vodafone is "braindead"
Not yet

Like the zombie apocalypse it takes time for the infection to spread
d123 is offline   Reply With Quote
Old 31-12-2015, 20:33
DevonBloke
Forum Member
 
Join Date: Apr 2011
Location: Totnes, Devon
Posts: 6,683
I like the one that says, While it's technically possible, Vodafone don't currently support it...
So what, was it money stopping them? Unlikely.....
Not technically capable of doing it stopping them? Probably not.....
Utter incomprehensible Stupidity?..........
DevonBloke is offline   Reply With Quote
Old 31-12-2015, 20:38
beans0ntoast
Inactive Member
 
Join Date: Dec 2015
Posts: 932
Or that EE WC is not available to the majority of Android users Hence why I'm seriously considering moving from EE to Vodafone.
But Vodafone's rural coverage is still much to be desired (certainly in my area) and Voda's wifi Calling doesn't appear to support SMS (from what I've heard, anyway).
beans0ntoast is offline   Reply With Quote
Old 31-12-2015, 21:33
d123
Forum Member
 
Join Date: Jul 2007
Posts: 3,985
I like the one that says, While it's technically possible, Vodafone don't currently support it...
So what, was it money stopping them? Unlikely.....
Not technically capable of doing it stopping them? Probably not.....
Utter incomprehensible Stupidity?..........
I'll go with your third guess...
d123 is offline   Reply With Quote
Old 31-12-2015, 21:43
Stereo Steve
Forum Member
 
Join Date: Jul 2004
Posts: 1,372
To be fair, a VOD user in a rural area is more likely to get a text over 2G than an EE user is over anything else unless they have the right phone and are in wifi range with a password. My VOD sim will pick up texts in the house and it will most times ring but I do have to leg it outside to answer. So purely from point of view, it would be fine for me.

Still utterly stupid though.
Stereo Steve is offline   Reply With Quote
Old 31-12-2015, 22:03
wb9999
Forum Member
 
Join Date: May 2008
Posts: 139
But Vodafone's rural coverage is still much to be desired (certainly in my area) and Voda's wifi Calling doesn't appear to support SMS (from what I've heard, anyway).
I won't need WC on Vodafone, but need it on EE. The Vodafone coverage is much better where I live on 2G/3G/4G. And EE don't support it on my phone that is only 20 months old on a 2 years contract, even though the phone is WC capable if EE updated the firmware.
wb9999 is offline   Reply With Quote
Old 31-12-2015, 22:47
Pedro_C
Forum Member
 
Join Date: Jun 2015
Location: Surrey, UK
Posts: 660
While looking through the mast collection, I came across this beast which is on Brighton racecourse. 3 panels per sector Used to just be O2 900/2100, but now probably has the ability to carry everything including O2 1800MHz and vodafone 4G 2600MHz. However, it was just standard 800/900/2100 when I last was there a few months ago.
Pedro_C is offline   Reply With Quote
Old 31-12-2015, 23:45
beans0ntoast
Inactive Member
 
Join Date: Dec 2015
Posts: 932
While looking through the mast collection, I came across this beast which is on Brighton racecourse. 3 panels per sector Used to just be O2 900/2100, but now probably has the ability to carry everything including O2 1800MHz and vodafone 4G 2600MHz. However, it was just standard 800/900/2100 when I last was there a few months ago.
Cor, that is quite a large and unusual mast for O2/Voda - not seen an (upgraded mast) that big!

The only masts I have seen with so many panels per side/sector are the old Voda/O2 ones with 4 or 5 panels per side, which (I assume) increased 2G900 directivity?

As you said I guess it covers 2G900, 3G900, 3G2100, 4G800, 4G1800 (if spectrum has been refarmed, otherwise 2G1800) and Vod's 4G2600.

Btw, is it just O2 that has some 2G1800 spectrum (that can be refarmed to 4G1800)? Or does Voda have some 1800 as well?
beans0ntoast is offline   Reply With Quote
Old 01-01-2016, 00:20
Pedro_C
Forum Member
 
Join Date: Jun 2015
Location: Surrey, UK
Posts: 660
Voda has 2x5.8MHz of 1800MHz too!
Pedro_C is offline   Reply With Quote
Old 01-01-2016, 08:30
LegendaryAced
Forum Member
 
Join Date: Jun 2015
Posts: 125
While looking through the mast collection, I came across this beast which is on Brighton racecourse. 3 panels per sector Used to just be O2 900/2100, but now probably has the ability to carry everything including O2 1800MHz and vodafone 4G 2600MHz. However, it was just standard 800/900/2100 when I last was there a few months ago.
I highly doubt they have added any VF LTE 2600 anywhere in Brighton and Hove, but this mast looks interesting. I might visit the racecourse arena and have a look.
LegendaryAced is offline   Reply With Quote
Old 01-01-2016, 09:50
M1kos
Forum Member
 
Join Date: Jun 2014
Posts: 499
does anyone know what the specs are of the original 3G voda panels the flat ones woth curved edges i believe made by Alan Dick i mean could they do 1800 4G as a mast near me on a gas holder has had a 4G cabinet installed but not the panels. its not live but they colud save a lot of hassle
M1kos is offline   Reply With Quote
Old 01-01-2016, 10:19
Pedro_C
Forum Member
 
Join Date: Jun 2015
Location: Surrey, UK
Posts: 660
I highly doubt they have added any VF LTE 2600 anywhere in Brighton and Hove, but this mast looks interesting. I might visit the racecourse arena and have a look.
Brighton needs it. But then I guess so do a lot of areas that do not appear to have it yet
Pedro_C is offline   Reply With Quote
Old 01-01-2016, 11:21
paulker
Forum Member
 
Join Date: Nov 2008
Posts: 901
While looking through the mast collection, I came across this beast which is on Brighton racecourse. 3 panels per sector Used to just be O2 900/2100, but now probably has the ability to carry everything including O2 1800MHz and vodafone 4G 2600MHz. However, it was just standard 800/900/2100 when I last was there a few months ago.
There is a mast locally that has 3 panels per sector. Does anyone know what the single panel is for? Most o2/Vod upgraded macro sites have 2 panels (1 for Vod and 1 for o2 I assume)
paulker is offline   Reply With Quote
Old 01-01-2016, 11:26
lightspeed2398
Forum Member
 
Join Date: Feb 2015
Posts: 1,294
Brighton needs it. But then I guess so do a lot of areas that do not appear to have it yet
Vodafone really do need to rollout 2600 at some point with the power turned up to 11. They also need to plan 1400 rollout, which ideally would be every mast in my mind. If 3/o2 goes through then they need to start setting themselves apart from the other networks. I have this image of 3/o2 with 10MHz of 800 at full power, 20MHz of 1400, 15MHz of 1800 at a reasonable power with 3G900, perhaps refarmed 2100 and then 2300 from the TDD auction. Vodafone will be last in the subscriber numbers and they won't have the spectrum that 3/o2 would. I mean 3/o2 may get rejected but still they should be looking at it and getting their fingers out.

Rant over Happy New Year all!
lightspeed2398 is offline   Reply With Quote
Old 01-01-2016, 12:26
beans0ntoast
Inactive Member
 
Join Date: Dec 2015
Posts: 932
Voda has 2x5.8MHz of 1800MHz too!
In which case, if Voda refarmed their 1800MHz to 4G, then they could use that to help with 4G capacity - as why would 2G1800 be required when you have 2G900?

I know it's a bit late for them to change their rollout plan but if they refarmed 2G1800 to 4G, then they could do something similar to EE, where they roll out 4G1800 and can then use some of their 800 for VoLTE only and at full power?
beans0ntoast is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 17:57.