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Blank screen when first viewing internet channel recording


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Old 26-01-2014, 11:58
Stephen_Firth
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Join Date: Jan 2014
Location: Bradford, West Yorkshire
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Hi when I try to view an internet channel recording for the first time I get a blank screen. I then press the back button and it returns me to normal viewing.When I try again to view this same internet channel recording, it works OK. Strange.
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Old 27-01-2014, 10:56
Stephen_Firth
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No one else have this problem??
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Old 27-01-2014, 11:24
psionic
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Nope don't have the problem you describe here. But I do sometimes get a blank screen for a second when switching to a live internet channel or occasionally playing back a recording from an internet channel. But it sorts itself out without having to do anything in my case.
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Old 17-02-2014, 02:43
de525ma
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Join Date: Jan 2014
Location: Portsmouth
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Yes I have this problem. Only noticed for the first time last week.

Also the fast forward/seek screws up if you watch the programme while it's still recording.
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Old 08-03-2014, 23:05
superluke2
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Location: Stirling
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Yep have the same issue from internet channel recordings. Strange as they should be on the hard drive same as the other recordings !!
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Old 29-03-2014, 14:01
Tim_Bishop
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Join Date: Feb 2014
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the reason is because the box checks for the correct subscription via the broadband when watching (or attempting to watch) a recorded programme from a broadband channel.

best way to explain is unplug your broadband connector from the back of the box, then using your remote go to see you MyView page. when selecting a recorded internet programme you will not be able to view it because of boxes inability to check whether you have the sub to watch it.
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