I've got an iPod Nano 16Gb 7th Gen version, bought in December.
It's been working fine, but I want to add another couple of albums to it, but when I connect to iTunes I get the following message
I've tried uninstalling/reinstalling iTunes, stopped/started iTunes services, reset the settings on the Nano, different USB ports and nothing helps.
I tried it on my laptop PC as well with a different cable and its exactly the same even after going through all the same 'fixes' as I'd tried on the desktop.
Both PC's are running Windows 8.1, but on the laptop the iPod showed up as a drive in Explorer (although not usable), but on the desktop it doesn't - although the PC does detect an iPod has been connected and assign it a drive letter.
It was setup on my desktop PC in December when it was running Windows 7 Pro, but I've since reformatted and put on Windows 8.1 Pro, and am running the latest 64 bit versions of iTunes on both PC's.
I can't go to an Apple store as A) There isn't one on the Island and B) I'm agoraphobic and don't go out anyway.
Any ideas?
Cheers
It's been working fine, but I want to add another couple of albums to it, but when I connect to iTunes I get the following message
Quote:
“An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod then try again.
If the problem persists, uninstall iTunes, then reinstall iTunes again”
“An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod then try again.
If the problem persists, uninstall iTunes, then reinstall iTunes again”
I've tried uninstalling/reinstalling iTunes, stopped/started iTunes services, reset the settings on the Nano, different USB ports and nothing helps.
I tried it on my laptop PC as well with a different cable and its exactly the same even after going through all the same 'fixes' as I'd tried on the desktop.
Both PC's are running Windows 8.1, but on the laptop the iPod showed up as a drive in Explorer (although not usable), but on the desktop it doesn't - although the PC does detect an iPod has been connected and assign it a drive letter.
It was setup on my desktop PC in December when it was running Windows 7 Pro, but I've since reformatted and put on Windows 8.1 Pro, and am running the latest 64 bit versions of iTunes on both PC's.
I can't go to an Apple store as A) There isn't one on the Island and B) I'm agoraphobic and don't go out anyway.
Any ideas?
Cheers