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#1 |
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Forum Member
Join Date: Sep 2005
Posts: 17,332
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We’re sorry…
We cannot take your order at the moment. Please call us on 0800 800 150 to renew or change your bundle.
![]() Typical, try and order Infinity and get this. The phone line we have is BT, my Mum has the low use/pensioner tariff and to add to the confusion my Brother pays the bill for her. I have Sky Broadband here and had no fuss getting that and paying for it, so why can't BT just take my order - it's the renew your bundle bit that's confused me. |
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#2 |
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Forum Member
Join Date: Jun 2002
Location: Scotland, Dunfermline Area
Posts: 10,701
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I got the same the other week when tryibng to sort out my BT TV package.
Darren |
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#3 |
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Forum Member
Join Date: Sep 2005
Posts: 17,332
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Well I just ordered BT Infinity, not too happy about the line rental but I paid up front so it's about £11 a month. Think my Mum's new iPad has cut my speed to a lousy 2 megs which can't be tolerated.
The £100 Sainsburys voucher and free connection are what tipped me over the edge, when you add everything up I'll be paying 16 quid a month for 'up to' 76MB rather than £12.50 for 200k download speeds. Don't like the fact the engineer has to come by, hate people poking around inside my place.
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#4 |
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Forum Member
Join Date: Apr 2006
Posts: 3,884
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The iPad would not have reduced the download speed unless it was constantly using the connection, which is doubtful. More likely to be a line fault.
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#5 |
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Forum Member
Join Date: Sep 2005
Posts: 17,332
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Checked the router stats and it looked like some bandwidth had been allocated to it, bought a new RJ11 cable to see if that fixed it but still below my usual 420k downloads.
Does the BT Homehub 5 have a built in router, seemed that way but it said I would need two spare power sockets. Hoping they will just unplug my Sky Hub and stick the Ethernet cable in the BT one and be done with it. |
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#6 |
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Forum Member
Join Date: Jan 2014
Location: Portsmouth
Posts: 787
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Quote:
Checked the router stats and it looked like some bandwidth had been allocated to it, bought a new RJ11 cable to see if that fixed it but still below my usual 420k downloads.
Does the BT Homehub 5 have a built in router, seemed that way but it said I would need two spare power sockets. Hoping they will just unplug my Sky Hub and stick the Ethernet cable in the BT one and be done with it. |
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#7 |
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Forum Member
Join Date: Sep 2005
Posts: 17,332
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Thanks. Saw some pictures with a bloody great piece of kit attached to the phone line, glad they've downsized everything for fibre.
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