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Can't install some apps


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Old 14-02-2014, 23:47
jsmith99
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I've got an iPad mini running IOS 7.0.4

While searching for something else, I came across an article "The 90 best iPad apps 2014". I picked 6 and went to the App Store to install them.

I always install directly on the device, without using iTunes.

Four of them installed immediately, but two of them, Yahoo Weather and Adobe Photoshop Express, showed a circle for a few seconds, and then went back to displaying "Free" instead of "Open".

It's not lack of space - I still have 10.1 GB available.

Anyone have any ideas?
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Old 15-02-2014, 07:00
Stig
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Did you try each app again?
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Old 15-02-2014, 10:51
jsmith99
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A couple of times, with the same result.
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Old 16-02-2014, 12:54
testcard
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When I've had a problem with an app download failing, I usually try a hard reset - holding down the Sleep and Home buttons until the Apple logo appears, and then trying again. Failing that, download directly from iTunes and sync your device.
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Old 17-02-2014, 11:58
jsmith99
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Thanks testcard. I did a hard reset and tried again. Yahoo Weather downloaded fine. Photoshop Express showed a cloud symbol, so I looked at Purchases and for some reason it had gone straight to Cloud backup.
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