Orange Online 200

Luke_Superstar · 19-02-2005, 14:31

I must say, since moving from o2online contract to orange online contract, im very impressed with the service, i have the nokia 7610, can be slow at loading thing but is a good phone.

Orange Customer service is great, there service is great, easy to understand tarrif guides. Really chuffed with the service

One little bitch though - Would be nice to buy maybe an extra 50 inclusive minutes

Although i had £50 free credit added to the account

jackslick · 19-02-2005, 19:53

Yes agreed the orange online tarrifs arent bad. make sure if you do call customer services you use another orange contract fone as online customers pay 35ppm, so find someone whos not on an online plan

19-02-2005, 22:31

Or call 0800 801080 from your orange phone/landline, choose option for customer services, and get customer services free of charge

Vodafone have brought out Online 200 now as well.. 500 free text, 200 anyone mins.. blah..

jackslick · 20-02-2005, 21:29

o800 80 10 80 is the direct sales team, ok if you want to buy a phone, but theyre under instruction not to transfer you to customer services. they have sales targets to meet and dont appreciate general enquiries

20-02-2005, 23:42

Quote:

Originally Posted by jackslick

o800 80 10 80 is the direct sales team, ok if you want to buy a phone, but theyre under instruction not to transfer you to customer services. they have sales targets to meet and dont appreciate general enquiries

Nope. 0500 802080 is direct sales. 0800801080 has an option for "existing customers" ... and you just go through to customer services via there.

Luke_Superstar · 22-02-2005, 02:25

i got told it was free for cs

23-02-2005, 00:04

Quote:

Originally Posted by Luke_Superstar

i got told it was free for cs

Only if your on an orange contract.
If your payg then you pay for the call.

19-02-2005, 14:31	#1
Luke_Superstar Forum Member Join Date: Jan 2005 Location: Worcester Posts: 34	Orange Online 200 I must say, since moving from o2online contract to orange online contract, im very impressed with the service, i have the nokia 7610, can be slow at loading thing but is a good phone. Orange Customer service is great, there service is great, easy to understand tarrif guides. Really chuffed with the service One little bitch though - Would be nice to buy maybe an extra 50 inclusive minutes Although i had £50 free credit added to the account

19-02-2005, 19:53	#2
jackslick Banned User Join Date: Jan 2005 Location: Newcastle Posts: 90	Yes agreed the orange online tarrifs arent bad. make sure if you do call customer services you use another orange contract fone as online customers pay 35ppm, so find someone whos not on an online plan

19-02-2005, 22:31	#3
rossonthenet Posts: n/a	Or call 0800 801080 from your orange phone/landline, choose option for customer services, and get customer services free of charge Vodafone have brought out Online 200 now as well.. 500 free text, 200 anyone mins.. blah..

20-02-2005, 21:29	#4
jackslick Banned User Join Date: Jan 2005 Location: Newcastle Posts: 90	o800 80 10 80 is the direct sales team, ok if you want to buy a phone, but theyre under instruction not to transfer you to customer services. they have sales targets to meet and dont appreciate general enquiries

20-02-2005, 23:42	#5
rossonthenet Posts: n/a	Quote: Originally Posted by jackslick o800 80 10 80 is the direct sales team, ok if you want to buy a phone, but theyre under instruction not to transfer you to customer services. they have sales targets to meet and dont appreciate general enquiries Nope. 0500 802080 is direct sales. 0800801080 has an option for "existing customers" ... and you just go through to customer services via there.

22-02-2005, 02:25	#6
Luke_Superstar Forum Member Join Date: Jan 2005 Location: Worcester Posts: 34	i got told it was free for cs

23-02-2005, 00:04	#7
rossonthenet Posts: n/a	Quote: Originally Posted by Luke_Superstar i got told it was free for cs Only if your on an orange contract. If your payg then you pay for the call.

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Orange Online 200