[wakey]

Quote:

Originally Posted by winskil

The point I was trying to make was that none of the content is or was ever free:
WIth lovefilm's streaming service, you paid a sub and could watch everything they had available to stram. What I don't remember ever seeing was an additional charge to stream particular content - you mention it did exist, which I had never seen, but you do say that might have been scrapped after a while, so possibly why I never saw this.

What I find annoying "post migration" is that content I could see on tuesday, for no further cost other than the subscription, Amazon now wants to charge an extra fee.

A bit like paying for an all-you-can eat buffet but finding anything with meat in is an extra fee....

Anyway, I've since spoken to Amazon and they say that for my specific example, that they are going to negotiate rights to stream it... Did they really not see that one coming then? I asked if there is much content like this and apparently its "a long list".

As a temporary fix, they've credited the specific series to my account so I can continue to watch what I want to for the moment.

That's always been the case though. Licences for streaming end every day on all of these streaming services, most days its generally between 5-20 titles a day but you get days where block licences expire (often studios will lump lots of lesser intrest titles in with a popular titles to be able to sell them or they may sign a deal with a whole channel or distributor)

The only difference now is when it happens now rather than having to head to iTunes or Blinkbox to keep watching you can do so directly from Amazon. I don't think that's an awful thing myself.

Also it allows them to offer seasons which aren't being released for subscription streaming yet to be made available,. A number of people for example have Ben complaining about Hawaii five-o requiring payment for season 3 but season 3 was never available on Lovefilm as its still covered in the streaming rights that are part of Sky's first run TV deal. Its usually 12-18months after the TV airings that they show up on streaming so we still have a good few months

[wakey]

Quote:

Originally Posted by Midnight Moggy

That's actually quite a helpful response from Amazon. They obviously don't want to lose any customers! It shows that it's worth contacting them if you are not happy about something, rather than just putting up with it.

Its not really a useful responce. Its a standard non-committal responce that all companies use to appease people.

They don't need emails to help decide if a titles worth renewing. They have the metrics to hand so know without any input what the rights are worth to them. It all comes down to what the copyright owner is asking for the rights (both in upfront and per stream fees)

The copyright owners want to be able to sell them on exclusive basis as it gets them better return and more often than not will let them expire to out pressure on the streaming service to give into their demands while shopping it to other services.

[tvsatweek]

It would be good to know if in the lovfilm by post section they would say if the dvd or blu ray is in stock or out of stock

[wakey]

Quote:

Originally Posted by tvsatweek

It would be good to know if in the lovfilm by post section they would say if the dvd or blu ray is in stock or out of stock

Its a fluid system of incoming and outgoing discs so Its ever changing and as they don't send you a specific requested disc I'm not sure what use that would really provide.

[tvsatweek]

It so you we would know what to put as high priority in our rental list

[Mr Sirs]

Former Lovefilm (post & streaming) customer of about 5 years - here's a few things (apologies if already covered/mentioned) re my own gripes/observations:-

1. Charges for service - Paid £9.99 a month before - doing the same for 2 discs posted (unlimited) and Prime streaming. The charge is split in 2 - £5.99 for Prime & £4 for posted titles per month. Personally I have no issues with this at all.

2. Layout of site - No longer "looks" like a film site, more of a...well...Amazon shopping site! I guess initially it is strange, but over time might get used to it (just like the DS site changes recently!).

3. Usability of Lovefilm by Post - Changes are needed to rectify some glaring errors -
Reserved list not in alphabetical order (or it would seem - any order!), history of titles rented only goes to 60 - not full complete list you could check as before, some titles you had on your previous reserved list that were "currently unavailable" have disappeared - whilst many others remain!

Change is always a difficult thing - Amazon could have done this a lot better given their resources. Possibly their long term plan is to phase out Lovefilm by Post.

[tvsatweek]

Why don't you email number 3 to amazon.co.uk

Go to
Help at the top
Contact us on right
Log in
Prime and more
2 select an issue Lovefilm by post
Select issue details Your rental list
3 email or chat to them

[BigFoot87]

Quote:

Originally Posted by guy1968

They have added Once Upon A Time so it follows that S3 will be on there at some point- good news for fans now that this is dropped on CH 5. Also two seasons of grim were added today.

I think the content is definitely better with the change.

I think something is not right, I can't play this series back on my Xbox One, it says its £0.00 to watch on Prime Instant Video which I'm subscribing to. I can't even play it back on my laptop.

[Sue_C]

Quote:

Originally Posted by BigFoot87

I think something is not right, I can't play this series back on my Xbox One, it says its £0.00 to watch on Prime Instant Video which I'm subscribing to. I can't even play it back on my laptop.

Once Upon a Time. Just tried Season 1, episode 1 on my Kindle Fire and it played with no problems.

[Peter the Great]

Quote:

Originally Posted by paulsalter

Quite a few reports of issues with Samsung TV's on the Amazon forums, it has been acknowledged but no mention of when it will be fixed
The minimum requirements have also changed (from reading it), only Samsung devices 2012 or later are now compatible

I just tried just now and it now is working on my Samsung TV which is a 2011 model. So it appears that the amount of complaints made Amazon do something about it.

[tvsatweek]

How do I find out what my renal list was before the switch over because different dvd have gone into different peoples List all the list seem to of mucked up

[Mr Sirs]

Quote:

Originally Posted by tvsatweek

Why don't you email number 3 to amazon.co.uk

Go to
Help at the top
Contact us on right
Log in
Prime and more
2 select an issue Lovefilm by post
Select issue details Your rental list
3 email or chat to them

Yes - thanks, sent them an email last week.

Quote:

Originally Posted by tvsatweek

How do I find out what my renal list was before the switch over because different dvd have gone into different peoples List all the list seem to of mucked up

Thankfully I printed off my old Lovefilm rental list last weekend - actually everything is on the new list apart from around 10 films (on my reserve list) that disappeared - I checked those out and they are all "currently unavailable" and/or unreleased. The odd thing is that the "new" reserved rental list still does feature many films currently unavailable so I don't know why It deleted those 10.

I would offer you the advice you gave me - email them and see what their response is. BTW the same issue (as stated in earlier post) affects the titles seen - restricted to only 60, and not your complete list - very annoying, as unless you have a separate record of films watched (as I have) it will be a nightmare trying to remember what you've seen over the duration of your membership!

[mred2000]

Quote:

Originally Posted by guy1968

They have added Once Upon A Time so it follows that S3 will be on there at some point- good news for fans now that this is dropped on CH 5. Also two seasons of grim were added today.

Only if Amazon gets the rights to broadcast S3, which they don't have automatically...

[wakey]

Quote:

Originally Posted by tvsatweek

It so you we would know what to put as high priority in our rental list

You aren't understanding how the rental list is supposed to work. You aren't supposed to try and play the system. You are simply supposed to add a title and then decide how important it is to see it. If its something that's important enough that if its in stock you want it next then you set it as high otherwise you set it as normal or low

[wakey]

Quote:

Originally Posted by Peter the Great

I just tried just now and it now is working on my Samsung TV which is a 2011 model. So it appears that the amount of complaints made Amazon do something about it.

Or it just took the updated app a few days to pass through the Samsung App review process for 2011 Devices

[wakey]

Quote:

Originally Posted by mred2000

Only if Amazon gets the rights to broadcast S3, which they don't have automatically...

Actually I believe the licence deal gives them access to the show in general. That's how they usually work anyway. Season 3 just hasn't entered the window for the level of rights they have yet. With C5 dropping it they may be able to up their rights to get it sooner than they would normally mind you

[tvsatweek]

Quote:

Originally Posted by wakey

You aren't understanding how the rental list is supposed to work. You aren't supposed to try and play the system. You are simply supposed to add a title and then decide how important it is to see it. If its something that's important enough that if its in stock you want it next then you set it as high otherwise you set it as normal or low

So if I put say 5 films in high priority list and none of them is in stock I'm not going to get any of them

[wakey]

Quote:

Originally Posted by tvsatweek

So if I put say 5 films in high priority list and none of them is in stock I'm not going to get any of them

If there is none in stock of the high priority they move onto the normal priority ones

[Matt35]

So can you no longer rent games on lovefilm?

[gother]

Quote:

Originally Posted by Matt35

So can you no longer rent games on lovefilm?

Been like that for ages now.

[Dragonic]

Still having trouble with my Lovefilm by Post subscription, or basically the fact my subscription hasn't been carried over from LoveFilm, been in touch with customer service and said this was due to an error that they didn't specify. I re-linked my accounts at their request but still the same, saying that i'm not a subscribed member (Even though I was on Lovefilm, I have Thor: The Dark World staring at me as I type this).

Anyone else encountered this? I've looked through a few pages but couldn't see anything.

The streaming service is improved for me from the old lovefilm one via my Sony Blu-Ray player I must admit.

[BigFoot87]

Quote:

Originally Posted by Sue_C

Once Upon a Time. Just tried Season 1, episode 1 on my Kindle Fire and it played with no problems.

Just tried it again on my laptop (Server Error) and Xbox One ('watch for £0.00 - oh, we won't let you!'). No luck.

[Alex_Davies1973]

They showed program last night buy the x files chris carter called the after.

[mred2000]

Quote:

Originally Posted by wakey

Actually I believe the licence deal gives them access to the show in general

Unusual. With every deal like this it's normally on a per season or block of seasons basis as opposed to a whole show run but we'll see.

[wakey]

Quote:

Originally Posted by mred2000

Unusual. With every deal like this it's normally on a per season or block of seasons basis as opposed to a whole show run but we'll see.

No they aren't otherwise we would see seasons split between different services which is almost unheard of. After all when was the last time you watched a show where season 1 was only on netflix and season 2 on lovefilm. They are almost always sold as the whole run that's been made available on subscription streaming licences during the length of the licence. Its just as licences are using a year long its often less obvious this is happening than say with a multi year deal like netflix US and their CW deal