Amazon takes on Netflix with rebrand of LoveFilm video-on-demand service

Jedi Monsoon · 26-02-2014, 22:39

I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing!

Netflix works fine. If this is the service then it is unwatchable!

wakey · 26-02-2014, 23:05

Quote:

Originally Posted by passingbat

Personally, I think using the term season is better.

You have a series comprised of several seasons. The series finale is the end.

In the UK a series finale means nothing; is it the final show, or will there be more? Who knows?

I agree. While season perhaps isn't the best term seeing as our TV hasn't ever run that way but we did need a term that differentiated with the term for the show as a whole and the individual runs that made up the show

wakey · 26-02-2014, 23:10

Quote:

Originally Posted by HungLikeADonkey

Because this is Britain and not America. We use Series in our culture. And the fact that someone actually went through and changed it, to me says it all, the arrogance of this company. I object to this creeping smug Americanisation that Amazon brings, that it can do whatever it wants. They can do business here, but they should respect local culture and norms and localise as much of their web content as possible.

But Season is used fairly commonly these days especially when referring to foreign shows where season is the correct term. Sky also use Seasons fairly often and I've seen BBC, ITV, C4 and C5 all do it too

Midnight Moggy · 27-02-2014, 00:36

Quote:

Originally Posted by BigFoot87

OK......how the frack do you change the rental plan for Lovefilm by Post? Or is there now just 1 plan?

Yes, this is what I want to know too! There used to be a list of the different packages available on the old Lovefilm website, but I can't find this on the new site.

It actually seems like everyone is stuck on whatever package they had at the time of the change! Maybe it's another hint that they plan to close the dvd rental service completely at some point?

I hope not. I don't want to watch everything online. I prefer to have the dvds for all the extras, and to try and avoid the internet overuse charges.

Also the new layout looks rubbish, not a patch on the Lovefilm website, and there is not enough helpful information and FAQs. Plus a lot of the rental history is missing, as someone else pointed out. I wish they had left it all alone. When Amazon first took over Lovefilm, I didn't mind because everything stayed the same, (apart from no more Nectar points from the rentals), but this feels like a step backwards.

The Cinema Paradiso website looks interesting. Quite a good selection. Thank you Peter the Great for mentioning them. I had not heard of them before, and although it says world cinema, they have a lot of the stuff that is available on Lovefilm.

Midnight Moggy · 27-02-2014, 01:08

Something else I've just noticed, you don't seem to be able to give a star rating to each rental, without writing a review, and all my previous ratings have disappeared.

Peter the Great · 27-02-2014, 07:19

Quote:

Originally Posted by Jedi Monsoon

I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing!

Netflix works fine. If this is the service then it is unwatchable!

You are lucky it works at all. On my Samsung TV it crashes the TV and puts it into standby when I try to stream something.
When I try via the website it does a similar thing to what you are experiencing. Constant buffering and switching to poor quality SD and some titles had no sound! Everything was fine before this so why they couldn't just leave it alone I don't know?

Peter the Great · 27-02-2014, 07:32

Quote:

Originally Posted by Midnight Moggy

Yes, this is what I want to know too! There used to be a list of the different packages available on the old Lovefilm website, but I can't find this on the new site.

It actually seems like everyone is stuck on whatever package they had at the time of the change! Maybe it's another hint that they plan to close the dvd rental service completely at some point?

I hope not. I don't want to watch everything online. I prefer to have the dvds for all the extras, and to try and avoid the internet overuse charges.

Also the new layout looks rubbish, not a patch on the Lovefilm website, and there is not enough helpful information and FAQs. Plus a lot of the rental history is missing, as someone else pointed out. I wish they had left it all alone. When Amazon first took over Lovefilm, I didn't mind because everything stayed the same, (apart from no more Nectar points from the rentals), but this feels like a step backwards.

The Cinema Paradiso website looks interesting. Quite a good selection. Thank you Peter the Great for mentioning them. I had not heard of them before, and although it says world cinema, they have a lot of the stuff that is available on Lovefilm.

I think if things stay the same I will switch to Cinema Paradiso for discs myself and stick with Netflix for streaming.
By the way if you click on the about us tab on the Cinema Paradiso site you get the following:

We appreciate your candid questions and we're very happy to let you know that we are a long established independent British company; in fact we'll soon be celebrating our tenth anniversary. We're very proud of our British roots and we most certainly pay all our UK taxes!

Now who do you think they are having a little dig at there?

Robston · 27-02-2014, 08:27

Quote:

Originally Posted by Jedi Monsoon

I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing!

Netflix works fine. If this is the service then it is unwatchable!

It hasn't been too bad on my PS3. It buffers at the start for about 10 seconds then the quality slowly improves as the video gets going. It can take a couple of minutes for the stream to reach it's optimum level, which compared to Netflix is poor, but once established the quality remains throughout.

I know Netflix has its infrastructure based at the ISP's so it should be rock solid, Amazon's stream was perfectly acceptable. No buffering after the stream has started and no freezing.

NB: I am on fibre broadband with Virginmedia which usually ensures a solid connection.

Philip Wales · 27-02-2014, 09:37

Used it last night Airplaying from iPad and I've got to say quite impressed, no buffering and from hitting play to actually seeing it in the screen was maybe 5-10 seconds. Watched "The Impossible" and the pilot of "Bosch" hope they decide to make the series.

mred2000 · 27-02-2014, 10:07

Quote:

Originally Posted by Jedi Monsoon

I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing!

Netflix works fine. If this is the service then it is unwatchable!

Quote:

Originally Posted by Robston

It hasn't been too bad on my PS3. It buffers at the start for about 10 seconds then the quality slowly improves as the video gets going..

Last time I had LoveFilm Instant I had terrible problems with it buffering during playback, no probs with Netflix.

Tried this again last night and, sure, the quality ramps up, similar to Netflix, but the sound and picture quality still aren't as good as Netflix. Also, about 30 mins in to Looper, it started buffering and then got stick on a grey screen with a spinning circle for ages so I just switched off.

Got it for nothing until November so I'll keep checking it out but, currently, there's no way I'm going to continue with this and if they don't split the Prime membership in some way I'll just go back to using the free postage - especially considering the number of times Prime stuff has been late!

Anika Hanson · 27-02-2014, 10:17

Quote:

Originally Posted by Robston

It hasn't been too bad on my PS3. It buffers at the start for about 10 seconds then the quality slowly improves as the video gets going. It can take a couple of minutes for the stream to reach it's optimum level, which compared to Netflix is poor, but once established the quality remains throughout.

I know Netflix has its infrastructure based at the ISP's so it should be rock solid, Amazon's stream was perfectly acceptable. No buffering after the stream has started and no freezing.

NB: I am on fibre broadband with Virginmedia which usually ensures a solid connection.

I first tried usng it on my wii. I had the same experiences. App often wouldn't open. Streaming would buffer or just stop completely.

It works really well on my Apple TV though, via airplay. I've been usng it this way for about 6 months and it's worked fine.

paulsalter · 27-02-2014, 10:35

I wish Amazon would give an option for streaming quality like Netflix does (my BB is not great)

Tried watching a film last night and got buffering every few seconds for 10 minutes, give up and watched Netflix, this streamed without any buffering

Philip Wales · 27-02-2014, 10:48

Quote:

Originally Posted by mred2000

Got it for nothing until November so I'll keep checking it out but, currently, there's no way I'm going to continue with this and if they don't split the Prime membership in some way I'll just go back to using the free postage - especially considering the number of times Prime stuff has been late!

There's nothing to split, Prime has been put up in price, the streaming is just a "freebie" so to speak. If we didn't have the streaming, the delivery service would be the same price £79.99.

If you have late deliveries with Prime, contact Amazon I've had an extra 2 months added, due to late delivery.

Peter the Great · 27-02-2014, 10:53

Quote:

Originally Posted by paulsalter

I wish Amazon would give an option for streaming quality like Netflix does (my BB is not great)

Tried watching a film last night and got buffering every few seconds for 10 minutes, give up and watched Netflix, this streamed without any buffering

The thing is at the moment it is doing that even if you do have good broadband.

paulsalter · 27-02-2014, 10:57

Quote:

Originally Posted by Peter the Great

The thing is at the moment it is doing that even if you do have good broadband.

Cheers, will try it again in a week or so

For me, it has been like this since they started the service with Lovefilm instant, so not hopeful of any changes

Philip Wales · 27-02-2014, 11:15

Well I streamed to things last night and both were faultless. Using Apple TV and my BB is only 8Mb so nothing fancy.

paulsalter · 27-02-2014, 11:26

Quote:

Originally Posted by Philip Wales

Well I streamed to things last night and both were faultless. Using Apple TV and my BB is only 8Mb so nothing fancy.

I am just on the border for it working, around 2Mb

I would like to see some type of option to restrict how much data it sends (ie SD only)

If my BB fluctuates and goes upto 2.2Mb then it starts to buffer as it cannot do this speed reliably
If my BB goes down to 1.8Mb then it buffers as this is too slow for the service

I compare this to the Xbox Video app which works similar (just started using this recently for rentals), if my speed goes up the quality gets better, if it goes down the quality reduces, no buffering, IMO, this is what Amazon should be doing

Both services as far as I know recommend 2Mb as minimum

Peter the Great · 27-02-2014, 11:27

Quote:

Originally Posted by paulsalter

Cheers, will try it again in a week or so

For me, it has been like this since they started the service with Lovefilm instant, so not hopeful of any changes

It was alright for me until the update yesterday. My broadband speed is 30mb and Netflix will give me full HD in under 20 seconds of streaming. What is worse is what the update has done to the app on my TV. It worked perfectly before but after yesterday it will not allow me to stream anything. I just get the spinning yellow circle and then it puts my TV into stand by.

mred2000 · 27-02-2014, 11:29

Quote:

Originally Posted by Philip Wales

If you have late deliveries with Prime, contact Amazon I've had an extra 2 months added, due to late delivery.

Already have done. The line they take now is that we've had it extended by the maximum they'll allow.
Since they made all our deliveries via 'Amazon Logistics' they've been better, it was always Yodel who were the problem.

dazb · 27-02-2014, 15:39

Im thinking of signing up for the 30 day free trial is it easy enough to cancel i have an amazon account.

daz2008 · 27-02-2014, 15:47

Quote:

Originally Posted by mred2000

Already have done. The line they take now is that we've had it extended by the maximum they'll allow.
Since they made all our deliveries via 'Amazon Logistics' they've been better, it was always Yodel who were the problem.

I've always had problems everytime Amazon have used Yodel with it turning up a day or two late. Not impressed with the on Instant Video so far as I have been unable to stream any video using my Samsung Smart Hub app on my blueray player, which Netflix works fine on.

wakey · 27-02-2014, 16:19

Quote:

Originally Posted by Peter the Great

It was alright for me until the update yesterday. My broadband speed is 30mb and Netflix will give me full HD in under 20 seconds of streaming. What is worse is what the update has done to the app on my TV. It worked perfectly before but after yesterday it will not allow me to stream anything. I just get the spinning yellow circle and then it puts my TV into stand by.

I have a 40mb connection and its been working fine on both the website, ipad app and my LGTV. So it doesn't seem to be an underlying issue with the service itself

wakey · 27-02-2014, 16:33

Quote:

Originally Posted by daz2008

I've always had problems everytime Amazon have used Yodel with it turning up a day or two late. Not impressed with the on Instant Video so far as I have been unable to stream any video using my Samsung Smart Hub app on my blueray player, which Netflix works fine on.

Quote:

Originally Posted by mred2000

Already have done. The line they take now is that we've had it extended by the maximum they'll allow.
Since they made all our deliveries via 'Amazon Logistics' they've been better, it was always Yodel who were the problem.

The problem for any Internet retailer is delivery firms are hit and miss depending where you are in the country. Since I joined prime my deliveries have come from Royal Mail, Yodel, Home Delivery Network, DPD and Amazon logistics. While I prefer DPD as I like the fact they give you an hour window at the start of the day they have all been really reliable EXCEPT Royal Mail which is late almost everytime. Royal Mail in my area is just awful but the delivery drivers for the other firms in my area are brilliant despite Amazons forums being full of complaints about these forms (especially Yodel) and I've seen plenty of people posting that they wish Amazon would use Royal Mail exclusively as they say its the only reliable one.

SimonB79 · 27-02-2014, 18:03

Does anyone know when Amazon Instant Video is coming 2 Roku?

(The app isn't available in the UK store!)

Thank god!!!! there's a *MyMedia App* 2 help ease the pain otherwise I'd be gutted!

SimonB79 · 27-02-2014, 18:07

Quote:

Originally Posted by Philip Wales

Well I streamed to things last night and both were faultless. Using Apple TV and my BB is only 8Mb so nothing fancy.

I watched a film last night (via Amazon) on my PS4 & mine was faultless aswell!

(120meg!)

26-02-2014, 22:39	#151
Jedi Monsoon Forum Member Join Date: Oct 2008 Posts: 111	Buffering I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing! Netflix works fine. If this is the service then it is unwatchable!

26-02-2014, 23:05	#152
wakey Forum Member Join Date: Apr 2002 Posts: 2,763	Quote: Originally Posted by passingbat Personally, I think using the term season is better. You have a series comprised of several seasons. The series finale is the end. In the UK a series finale means nothing; is it the final show, or will there be more? Who knows? I agree. While season perhaps isn't the best term seeing as our TV hasn't ever run that way but we did need a term that differentiated with the term for the show as a whole and the individual runs that made up the show

26-02-2014, 23:10	#153
wakey Forum Member Join Date: Apr 2002 Posts: 2,763	Quote: Originally Posted by HungLikeADonkey Because this is Britain and not America. We use Series in our culture. And the fact that someone actually went through and changed it, to me says it all, the arrogance of this company. I object to this creeping smug Americanisation that Amazon brings, that it can do whatever it wants. They can do business here, but they should respect local culture and norms and localise as much of their web content as possible. But Season is used fairly commonly these days especially when referring to foreign shows where season is the correct term. Sky also use Seasons fairly often and I've seen BBC, ITV, C4 and C5 all do it too

27-02-2014, 00:36	#154
Midnight Moggy Forum Member Join Date: Jan 2012 Posts: 2,063	Quote: Originally Posted by BigFoot87 OK......how the frack do you change the rental plan for Lovefilm by Post? Or is there now just 1 plan? Yes, this is what I want to know too! There used to be a list of the different packages available on the old Lovefilm website, but I can't find this on the new site. It actually seems like everyone is stuck on whatever package they had at the time of the change! Maybe it's another hint that they plan to close the dvd rental service completely at some point? I hope not. I don't want to watch everything online. I prefer to have the dvds for all the extras, and to try and avoid the internet overuse charges. Also the new layout looks rubbish, not a patch on the Lovefilm website, and there is not enough helpful information and FAQs. Plus a lot of the rental history is missing, as someone else pointed out. I wish they had left it all alone. When Amazon first took over Lovefilm, I didn't mind because everything stayed the same, (apart from no more Nectar points from the rentals), but this feels like a step backwards. The Cinema Paradiso website looks interesting. Quite a good selection. Thank you Peter the Great for mentioning them. I had not heard of them before, and although it says world cinema, they have a lot of the stuff that is available on Lovefilm.

27-02-2014, 01:08	#155
Midnight Moggy Forum Member Join Date: Jan 2012 Posts: 2,063	Something else I've just noticed, you don't seem to be able to give a star rating to each rental, without writing a review, and all my previous ratings have disappeared.

27-02-2014, 07:19	#156
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,079	Quote: Originally Posted by Jedi Monsoon I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing! Netflix works fine. If this is the service then it is unwatchable! You are lucky it works at all. On my Samsung TV it crashes the TV and puts it into standby when I try to stream something. When I try via the website it does a similar thing to what you are experiencing. Constant buffering and switching to poor quality SD and some titles had no sound! Everything was fine before this so why they couldn't just leave it alone I don't know?

27-02-2014, 07:32	#157
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,079	Quote: Originally Posted by Midnight Moggy Yes, this is what I want to know too! There used to be a list of the different packages available on the old Lovefilm website, but I can't find this on the new site. It actually seems like everyone is stuck on whatever package they had at the time of the change! Maybe it's another hint that they plan to close the dvd rental service completely at some point? I hope not. I don't want to watch everything online. I prefer to have the dvds for all the extras, and to try and avoid the internet overuse charges. Also the new layout looks rubbish, not a patch on the Lovefilm website, and there is not enough helpful information and FAQs. Plus a lot of the rental history is missing, as someone else pointed out. I wish they had left it all alone. When Amazon first took over Lovefilm, I didn't mind because everything stayed the same, (apart from no more Nectar points from the rentals), but this feels like a step backwards. The Cinema Paradiso website looks interesting. Quite a good selection. Thank you Peter the Great for mentioning them. I had not heard of them before, and although it says world cinema, they have a lot of the stuff that is available on Lovefilm. I think if things stay the same I will switch to Cinema Paradiso for discs myself and stick with Netflix for streaming. By the way if you click on the about us tab on the Cinema Paradiso site you get the following: We appreciate your candid questions and we're very happy to let you know that we are a long established independent British company; in fact we'll soon be celebrating our tenth anniversary. We're very proud of our British roots and we most certainly pay all our UK taxes! Now who do you think they are having a little dig at there?

27-02-2014, 08:27	#158
Robston Forum Member Join Date: Apr 2009 Location: Ipswich Posts: 374	Quote: Originally Posted by Jedi Monsoon I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing! Netflix works fine. If this is the service then it is unwatchable! It hasn't been too bad on my PS3. It buffers at the start for about 10 seconds then the quality slowly improves as the video gets going. It can take a couple of minutes for the stream to reach it's optimum level, which compared to Netflix is poor, but once established the quality remains throughout. I know Netflix has its infrastructure based at the ISP's so it should be rock solid, Amazon's stream was perfectly acceptable. No buffering after the stream has started and no freezing. NB: I am on fibre broadband with Virginmedia which usually ensures a solid connection.

27-02-2014, 09:37	#159
Philip Wales Forum Member Join Date: Feb 2013 Location: South Wales Posts: 5,866	Used it last night Airplaying from iPad and I've got to say quite impressed, no buffering and from hitting play to actually seeing it in the screen was maybe 5-10 seconds. Watched "The Impossible" and the pilot of "Bosch" hope they decide to make the series.

27-02-2014, 10:07	#160
mred2000 Forum Member Join Date: Nov 2008 Posts: 8,673	Quote: Originally Posted by Jedi Monsoon I'm using this on my PS3 for the first time today and I can't get through a 23 minute episode of Alpha House without massive buffering and freezing! Netflix works fine. If this is the service then it is unwatchable! Quote: Originally Posted by Robston It hasn't been too bad on my PS3. It buffers at the start for about 10 seconds then the quality slowly improves as the video gets going.. Last time I had LoveFilm Instant I had terrible problems with it buffering during playback, no probs with Netflix. Tried this again last night and, sure, the quality ramps up, similar to Netflix, but the sound and picture quality still aren't as good as Netflix. Also, about 30 mins in to Looper, it started buffering and then got stick on a grey screen with a spinning circle for ages so I just switched off. Got it for nothing until November so I'll keep checking it out but, currently, there's no way I'm going to continue with this and if they don't split the Prime membership in some way I'll just go back to using the free postage - especially considering the number of times Prime stuff has been late!

27-02-2014, 10:17	#161
Anika Hanson Forum Member Join Date: Dec 2008 Location: UK Posts: 14,219	Quote: Originally Posted by Robston It hasn't been too bad on my PS3. It buffers at the start for about 10 seconds then the quality slowly improves as the video gets going. It can take a couple of minutes for the stream to reach it's optimum level, which compared to Netflix is poor, but once established the quality remains throughout. I know Netflix has its infrastructure based at the ISP's so it should be rock solid, Amazon's stream was perfectly acceptable. No buffering after the stream has started and no freezing. NB: I am on fibre broadband with Virginmedia which usually ensures a solid connection. I first tried usng it on my wii. I had the same experiences. App often wouldn't open. Streaming would buffer or just stop completely. It works really well on my Apple TV though, via airplay. I've been usng it this way for about 6 months and it's worked fine.

27-02-2014, 10:35	#162
paulsalter Forum Member Join Date: Jan 2003 Location: UK - Bilsdale Posts: 11,435	I wish Amazon would give an option for streaming quality like Netflix does (my BB is not great) Tried watching a film last night and got buffering every few seconds for 10 minutes, give up and watched Netflix, this streamed without any buffering

27-02-2014, 10:48	#163
Philip Wales Forum Member Join Date: Feb 2013 Location: South Wales Posts: 5,866	Quote: Originally Posted by mred2000 Got it for nothing until November so I'll keep checking it out but, currently, there's no way I'm going to continue with this and if they don't split the Prime membership in some way I'll just go back to using the free postage - especially considering the number of times Prime stuff has been late! There's nothing to split, Prime has been put up in price, the streaming is just a "freebie" so to speak. If we didn't have the streaming, the delivery service would be the same price £79.99. If you have late deliveries with Prime, contact Amazon I've had an extra 2 months added, due to late delivery.

27-02-2014, 10:53	#164
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,079	Quote: Originally Posted by paulsalter I wish Amazon would give an option for streaming quality like Netflix does (my BB is not great) Tried watching a film last night and got buffering every few seconds for 10 minutes, give up and watched Netflix, this streamed without any buffering The thing is at the moment it is doing that even if you do have good broadband.

27-02-2014, 10:57	#165
paulsalter Forum Member Join Date: Jan 2003 Location: UK - Bilsdale Posts: 11,435	Quote: Originally Posted by Peter the Great The thing is at the moment it is doing that even if you do have good broadband. Cheers, will try it again in a week or so For me, it has been like this since they started the service with Lovefilm instant, so not hopeful of any changes

27-02-2014, 11:15	#166
Philip Wales Forum Member Join Date: Feb 2013 Location: South Wales Posts: 5,866	Well I streamed to things last night and both were faultless. Using Apple TV and my BB is only 8Mb so nothing fancy.

27-02-2014, 11:26	#167
paulsalter Forum Member Join Date: Jan 2003 Location: UK - Bilsdale Posts: 11,435	Quote: Originally Posted by Philip Wales Well I streamed to things last night and both were faultless. Using Apple TV and my BB is only 8Mb so nothing fancy. I am just on the border for it working, around 2Mb I would like to see some type of option to restrict how much data it sends (ie SD only) If my BB fluctuates and goes upto 2.2Mb then it starts to buffer as it cannot do this speed reliably If my BB goes down to 1.8Mb then it buffers as this is too slow for the service I compare this to the Xbox Video app which works similar (just started using this recently for rentals), if my speed goes up the quality gets better, if it goes down the quality reduces, no buffering, IMO, this is what Amazon should be doing Both services as far as I know recommend 2Mb as minimum

27-02-2014, 11:27	#168
Peter the Great Forum Member Join Date: Jan 2006 Posts: 9,079	Quote: Originally Posted by paulsalter Cheers, will try it again in a week or so For me, it has been like this since they started the service with Lovefilm instant, so not hopeful of any changes It was alright for me until the update yesterday. My broadband speed is 30mb and Netflix will give me full HD in under 20 seconds of streaming. What is worse is what the update has done to the app on my TV. It worked perfectly before but after yesterday it will not allow me to stream anything. I just get the spinning yellow circle and then it puts my TV into stand by.

27-02-2014, 11:29	#169
mred2000 Forum Member Join Date: Nov 2008 Posts: 8,673	Quote: Originally Posted by Philip Wales If you have late deliveries with Prime, contact Amazon I've had an extra 2 months added, due to late delivery. Already have done. The line they take now is that we've had it extended by the maximum they'll allow. Since they made all our deliveries via 'Amazon Logistics' they've been better, it was always Yodel who were the problem.

27-02-2014, 15:39	#170
dazb Forum Member Join Date: Apr 2006 Location: West Country Posts: 2,906	Im thinking of signing up for the 30 day free trial is it easy enough to cancel i have an amazon account.

27-02-2014, 15:47	#171
daz2008 Forum Member Join Date: Jun 2008 Posts: 47	Quote: Originally Posted by mred2000 Already have done. The line they take now is that we've had it extended by the maximum they'll allow. Since they made all our deliveries via 'Amazon Logistics' they've been better, it was always Yodel who were the problem. I've always had problems everytime Amazon have used Yodel with it turning up a day or two late. Not impressed with the on Instant Video so far as I have been unable to stream any video using my Samsung Smart Hub app on my blueray player, which Netflix works fine on.

DS Forums

Amazon takes on Netflix with rebrand of LoveFilm video-on-demand service

27-02-2014, 16:19	#172
wakey Forum Member Join Date: Apr 2002 Posts: 2,763	Quote: Originally Posted by Peter the Great It was alright for me until the update yesterday. My broadband speed is 30mb and Netflix will give me full HD in under 20 seconds of streaming. What is worse is what the update has done to the app on my TV. It worked perfectly before but after yesterday it will not allow me to stream anything. I just get the spinning yellow circle and then it puts my TV into stand by. I have a 40mb connection and its been working fine on both the website, ipad app and my LGTV. So it doesn't seem to be an underlying issue with the service itself

27-02-2014, 16:33	#173
wakey Forum Member Join Date: Apr 2002 Posts: 2,763	Quote: Originally Posted by daz2008 I've always had problems everytime Amazon have used Yodel with it turning up a day or two late. Not impressed with the on Instant Video so far as I have been unable to stream any video using my Samsung Smart Hub app on my blueray player, which Netflix works fine on. Quote: Originally Posted by mred2000 Already have done. The line they take now is that we've had it extended by the maximum they'll allow. Since they made all our deliveries via 'Amazon Logistics' they've been better, it was always Yodel who were the problem. The problem for any Internet retailer is delivery firms are hit and miss depending where you are in the country. Since I joined prime my deliveries have come from Royal Mail, Yodel, Home Delivery Network, DPD and Amazon logistics. While I prefer DPD as I like the fact they give you an hour window at the start of the day they have all been really reliable EXCEPT Royal Mail which is late almost everytime. Royal Mail in my area is just awful but the delivery drivers for the other firms in my area are brilliant despite Amazons forums being full of complaints about these forms (especially Yodel) and I've seen plenty of people posting that they wish Amazon would use Royal Mail exclusively as they say its the only reliable one.

27-02-2014, 18:03	#174
SimonB79 Forum Member Join Date: Dec 2008 Posts: 3,121	Does anyone know when Amazon Instant Video is coming 2 Roku? (The app isn't available in the UK store!) Thank god!!!! there's a MyMedia App 2 help ease the pain otherwise I'd be gutted!

27-02-2014, 18:07	#175
SimonB79 Forum Member Join Date: Dec 2008 Posts: 3,121	Quote: Originally Posted by Philip Wales Well I streamed to things last night and both were faultless. Using Apple TV and my BB is only 8Mb so nothing fancy. I watched a film last night (via Amazon) on my PS4 & mine was faultless aswell! (120meg!)