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Month-old Ipad Mini died during update |
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#1 |
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Forum Member
Join Date: Jun 2007
Posts: 38,313
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Month-old Ipad Mini died during update
I wonder if anyone else has had this problem?
I was recharging my relatively new (four week old) ipad mini this afternoon. I went to see how far charging had progressed when I noticed that there was an update to IOS6. I clicked to install it and halfway through the process (the white band going across underneatth the Apple symbol), the screen went black. I pressed the power button and nothing happened. I then tried pressing the power button and the button in the centre of the pad simultaneously and again got nothing. I'm going to take it in to Currys tomorrow for someone to look at, but should I ask for a replacement or is it fixable? Any advice much appreciated! |
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#2 |
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Forum Member
Join Date: Apr 2008
Location: Glasgow
Posts: 656
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Try pressing and holding the power button and the home button together for at least ten seconds, until the Apple logo appears.
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#3 |
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Forum Member
Join Date: Feb 2009
Posts: 4,481
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Just take it too an apple stores they'll look after you, book a genius appointment online..
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#4 |
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Forum Member
Join Date: Jun 2007
Posts: 38,313
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Quote:
Try pressing and holding the power button and the home button together for at least ten seconds, until the Apple logo appears.
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#5 |
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Forum Member
Join Date: Jun 2007
Location: Cambridge
Posts: 13,064
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iOS 6? Surely a new Mini should be on iOS 7?
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#6 |
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Forum Member
Join Date: Feb 2011
Location: Belfast
Posts: 128
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Quote:
I wonder if anyone else has had this problem?
I was recharging my relatively new (four week old) ipad mini this afternoon. I went to see how far charging had progressed when I noticed that there was an update to IOS6. I clicked to install it and halfway through the process (the white band going across underneatth the Apple symbol), the screen went black. I pressed the power button and nothing happened. I then tried pressing the power button and the button in the centre of the pad simultaneously and again got nothing. I'm going to take it in to Currys tomorrow for someone to look at, but should I ask for a replacement or is it fixable? Any advice much appreciated! My update came through this afternoon, thankfully no problems... |
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#7 |
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Forum Member
Join Date: Jun 2007
Posts: 38,313
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Quote:
iOS 6? Surely a new Mini should be on iOS 7?
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#8 |
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Forum Member
Join Date: Jun 2007
Posts: 38,313
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I had the ipad plugged in when I started downloading the update, would that have had any bearing on it?
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#9 |
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Forum Member
Join Date: Apr 2010
Location: London
Posts: 834
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#10 |
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Forum Member
Join Date: Jun 2007
Posts: 38,313
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Well I took it back to Currys and they couldn't get it going either - so they replaced it! Feeling quite relieved.
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#11 |
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Forum Member
Join Date: Jul 2007
Posts: 6,288
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Quote:
Well I took it back to Currys and they couldn't get it going either - so they replaced it! Feeling quite relieved.
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