Hey guys -
So I have BT Broadband and since Christmas, the ASDL would disconnect around 20 times per day. Always fine up to around 5pm, with the problem lasting until around 11pm. All other times it's been fine.
I had to turn the router off, leave, and on again each time to eventually reconnect.
I've since bought a new router, with a new line to the socket, and a new filter.
The problem remains, around 20 disconnections per day, during the same time period, but the new router at least gets me back on after about two connection (flashing green light) attempts, so that's at least removed the bad option of turning the router off and on. However, it's still very annoying.
I can't think of any more I can do from this end, but thought I'd ask on here before having to go through the BT helpline, which will no doubt be a very tedious "please turn your router off and check your connections" process.
BT's service status is showing no issues for my area.
Any ideas?
So I have BT Broadband and since Christmas, the ASDL would disconnect around 20 times per day. Always fine up to around 5pm, with the problem lasting until around 11pm. All other times it's been fine.
I had to turn the router off, leave, and on again each time to eventually reconnect.
I've since bought a new router, with a new line to the socket, and a new filter.
The problem remains, around 20 disconnections per day, during the same time period, but the new router at least gets me back on after about two connection (flashing green light) attempts, so that's at least removed the bad option of turning the router off and on. However, it's still very annoying.
I can't think of any more I can do from this end, but thought I'd ask on here before having to go through the BT helpline, which will no doubt be a very tedious "please turn your router off and check your connections" process.
BT's service status is showing no issues for my area.
Any ideas?
