Help/Advice re. BBC iPlayer

KorkyTheCat · 26-02-2014, 20:28

I have a laptop which until a week ago worked fairly satisfactorily. Since then the BBC iPlayer won't play telly programmes, although the radio part is fine.

When I click on any TV programme a band comes across telling me to download and install Flash. I have this already and have checked and verified that it is the latest updated version but re-installed it anyway. It is definitely 'enabled' too. The iplayer still gives the same message and won't work. I have asked the BBC about it twice but have received no reply.

I would be so grateful for any suggestions as to what to do. I don't have a telly.

gomezz · 26-02-2014, 20:37

Browser?

KorkyTheCat · 26-02-2014, 20:41

Quote:

Originally Posted by gomezz

Browser?

I have Internet Explorer and Windows 7.

oilman · 26-02-2014, 23:20

BBC iPlayer has changed quite a bit recently.

Uninstall BBC iPlayer completely using control panel and then go to BBC iPlayer website and choose a program to download. It will ask you if you have installed new downloader. Choose to install downloader.

It should ask you for flash if needed. I am not sure if latest version needs flash?

This should solve your problems.

KorkyTheCat · 27-02-2014, 17:29

Quote:

Originally Posted by oilman

BBC iPlayer has changed quite a bit recently.

Uninstall BBC iPlayer completely using control panel and then go to BBC iPlayer website and choose a program to download. It will ask you if you have installed new downloader. Choose to install downloader.

It should ask you for flash if needed. I am not sure if latest version needs flash?

This should solve your problems.

Thank you for your response, Oilman.

26-02-2014, 20:28	#1
KorkyTheCat Forum Member Join Date: Dec 2012 Location: England 🐱 Posts: 12,916	Help/Advice re. BBC iPlayer I have a laptop which until a week ago worked fairly satisfactorily. Since then the BBC iPlayer won't play telly programmes, although the radio part is fine. When I click on any TV programme a band comes across telling me to download and install Flash. I have this already and have checked and verified that it is the latest updated version but re-installed it anyway. It is definitely 'enabled' too. The iplayer still gives the same message and won't work. I have asked the BBC about it twice but have received no reply. I would be so grateful for any suggestions as to what to do. I don't have a telly.

26-02-2014, 20:37	#2
gomezz Forum Member Join Date: Oct 2004 Location: Buckingham Posts: 28,590	Browser?

26-02-2014, 20:41	#3
KorkyTheCat Forum Member Join Date: Dec 2012 Location: England 🐱 Posts: 12,916	Quote: Originally Posted by gomezz Browser? I have Internet Explorer and Windows 7.

26-02-2014, 23:20	#4
oilman Forum Member Join Date: Dec 2002 Posts: 3,854	BBC iPlayer has changed quite a bit recently. Uninstall BBC iPlayer completely using control panel and then go to BBC iPlayer website and choose a program to download. It will ask you if you have installed new downloader. Choose to install downloader. It should ask you for flash if needed. I am not sure if latest version needs flash? This should solve your problems.

27-02-2014, 17:29	#5
KorkyTheCat Forum Member Join Date: Dec 2012 Location: England 🐱 Posts: 12,916	Quote: Originally Posted by oilman BBC iPlayer has changed quite a bit recently. Uninstall BBC iPlayer completely using control panel and then go to BBC iPlayer website and choose a program to download. It will ask you if you have installed new downloader. Choose to install downloader. It should ask you for flash if needed. I am not sure if latest version needs flash? This should solve your problems. Thank you for your response, Oilman.

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Help/Advice re. BBC iPlayer