I had BT Infinity installed in June, the up to 76mb package. Afterwards, when ever I took a speedtest.net test I would get between 74-75mb download speeds.
However yesterday and today some BT engineers have been opening up the green box on my road and spending all day doing stuff to it. My internet kept cutting out while they were working on it but they've gone now, obviously they've finished what ever they were doing.
However my download speed now is always 30mb when I test it. Does anyone know why they would lower my speed, especially considering I'm paying for the higher speed? Legally can they do that?
However yesterday and today some BT engineers have been opening up the green box on my road and spending all day doing stuff to it. My internet kept cutting out while they were working on it but they've gone now, obviously they've finished what ever they were doing.
However my download speed now is always 30mb when I test it. Does anyone know why they would lower my speed, especially considering I'm paying for the higher speed? Legally can they do that?