I am connected to Henlade Exchange which was fibre enabled on 13th Dec 2013.
According to BT Openreach it has been taking orders for Infinity since 31st Jan 2014.
A new fibre cabinet adjacent to the one my line is connected to was installed in early Dec 2013. I am about 500 metres from the cabinet.
When I apply for FTTC I am told it is not available to me.
I can get no information from BT (my line provider) if it will be available now or ever.
It is most frustrating!
Is this long wait normal or is there another problem I am not aware of?
Any information please.
According to BT Openreach it has been taking orders for Infinity since 31st Jan 2014.
A new fibre cabinet adjacent to the one my line is connected to was installed in early Dec 2013. I am about 500 metres from the cabinet.
When I apply for FTTC I am told it is not available to me.
I can get no information from BT (my line provider) if it will be available now or ever.
It is most frustrating!
Is this long wait normal or is there another problem I am not aware of?
Any information please.
