|
||||||||
BT Infinity. |
![]() |
|
|
Thread Tools | Search this Thread |
|
|
#1 |
|
Forum Member
Join Date: Sep 2006
Posts: 52
|
BT Infinity.
I am connected to Henlade Exchange which was fibre enabled on 13th Dec 2013.
According to BT Openreach it has been taking orders for Infinity since 31st Jan 2014. A new fibre cabinet adjacent to the one my line is connected to was installed in early Dec 2013. I am about 500 metres from the cabinet. When I apply for FTTC I am told it is not available to me. I can get no information from BT (my line provider) if it will be available now or ever. It is most frustrating! Is this long wait normal or is there another problem I am not aware of? Any information please. |
|
|
|
|
Please sign in or register to remove this advertisement.
|
|
|
#2 |
|
Forum Member
Join Date: Jul 2007
Posts: 6,288
|
Quote:
Is this long wait normal or is there another problem I am not aware of?
Any information please. https://www.btwholesale.com/includes/adsl/main.html If it does not admit to FTTC then it is likely that OpenReach may not have commissioned the box you see. However I have seen the line checker say that FTTC will be available soon available some weeks before it is! An exchange being "available for orders" means nothing! It is the FTTC box next to your phone lines cab which matters. |
|
|
|
|
|
#3 |
|
Forum Member
Join Date: Sep 2006
Posts: 52
|
BT Infinity
Thanks for the info BKM.
There is mains connected to the Fibre box but as to say it may not have been commissioned yet. Any idea how long Openreach take to commission these boxes? |
|
|
|
|
|
#4 |
|
Forum Member
Join Date: Jul 2007
Posts: 6,288
|
Quote:
Thanks for the info BKM.
There is mains connected to the Fibre box but as to say it may not have been commissioned yet. Any idea how long Openreach take to commission these boxes? |
|
|
|
|
|
#5 |
|
Forum Member
Join Date: Jan 2014
Location: Portsmouth
Posts: 787
|
Quote:
Thanks for the info BKM.
There is mains connected to the Fibre box but as to say it may not have been commissioned yet. Any idea how long Openreach take to commission these boxes? |
|
|
|
|
|
#6 |
|
Forum Member
Join Date: Apr 2006
Posts: 5,741
|
Quote:
An exchange being "available for orders" means nothing! It is the FTTC box next to your phone lines cab which matters.
![]() On the bright side at least OP mentions the fibre cab is installed and has power going to it. |
|
|
|
![]() |
|
All times are GMT. The time now is 10:55.


