Originally Posted by alanwarwic:
“You might be lucky if they put all payments on hold for a few days/weeks.
The resolution thing is a reverse charge process so if there is no money in the actual ebay account you are stuffed.”
“You might be lucky if they put all payments on hold for a few days/weeks.
The resolution thing is a reverse charge process so if there is no money in the actual ebay account you are stuffed.”
http://www.moneysavingexpert.com/new...ow-your-rights
Quote:
“Paid via a PayPal account? You need to claim via its online dispute centre. Its rules state where you don't get the service expected, you must raise an initial dispute via Paypal within 45 days of purchase. Paypal puts the two sides together, but in this case there is no company in existence, so after making the first attempt which must still be made, you have to move onto stage two which is to escalate the claim.
This must be within 20 days of the initial claim. Paypal will then make a ruling itself and may fork out its own cash to cover it, though it stresses there are no guarantees. We have already seen mixed success rates from customers who have posted on our forum.
As each purchase was less than £100, you aren't protected under Section 75 of the Consumer Credit Act if you paid by credit card, which is stronger protection as it is enshrined in law.”
“Paid via a PayPal account? You need to claim via its online dispute centre. Its rules state where you don't get the service expected, you must raise an initial dispute via Paypal within 45 days of purchase. Paypal puts the two sides together, but in this case there is no company in existence, so after making the first attempt which must still be made, you have to move onto stage two which is to escalate the claim.
This must be within 20 days of the initial claim. Paypal will then make a ruling itself and may fork out its own cash to cover it, though it stresses there are no guarantees. We have already seen mixed success rates from customers who have posted on our forum.
As each purchase was less than £100, you aren't protected under Section 75 of the Consumer Credit Act if you paid by credit card, which is stronger protection as it is enshrined in law.”




