• TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
  • Follow
    • Follow
    • facebook
    • twitter
    • google+
    • instagram
    • youtube
Hearst Corporation
  • TV
  • MOVIES
  • MUSIC
  • SHOWBIZ
  • SOAPS
  • GAMING
  • TECH
  • FORUMS
Forums
  • Register
  • Login
  • Forums
  • Gadgets
  • Mobile Phones
EE Change T&Cs for New customers
<<
<
2 of 3
>>
>
qasdfdsaq
27-03-2014
Interesting side effect nobody seems to have mentioned is the new T&Cs forbid you from rooting, jailbreaking, debranding, or "Google-Edition"'ing the phone for six months as well.

I don't think that's going to go down too well...
qasdfdsaq
27-03-2014
Originally Posted by daleski75:
“Would they be allowed to do that legally if the phone has not been reported as lost or stolen though?”

If the phone is legally theirs I don't see why not.
daleski75
27-03-2014
Originally Posted by qasdfdsaq:
“Interesting side effect nobody seems to have mentioned is the new T&Cs forbid you from rooting, jailbreaking, debranding, or "Google-Edition"'ing the phone for six months as well.

I don't think that's going to go down too well...”

Specially not with XDA'ers and surely they cannot tell if you have modified a rom anyway?
daleski75
27-03-2014
Originally Posted by qasdfdsaq:
“If the phone is legally theirs I don't see why not.”

I wonder if they will actually enforce it though.
plymouthbloke1974
27-03-2014
Originally Posted by jonmorris:
“If EE checks my account, my phone is a Nokia 6210. That was out in 2000. When I speak to them on the phone, they're somewhat shocked. Of course, I've simply been using my SIM in other phones ever since - although if they wanted the phone back, I still have it in the loft - but they'll have to pay to collect it. ”

Orange's CSS system tells you the handset the sim being used was originally paired to. However the S&D or Merlin system can tell you every single IMEI that has been used on your account. I've seen Motorola MR1's listed from 1994 before!!
jonmorris
27-03-2014
My list must be massive. I connected on Orange on launch day and must have had hundreds of phones used with my SIM!
qasdfdsaq
27-03-2014
Originally Posted by plymouthbloke1974:
“Orange's CSS system tells you the handset the sim being used was originally paired to. However the S&D or Merlin system can tell you every single IMEI that has been used on your account. I've seen Motorola MR1's listed from 1994 before!!”

They'll have trouble identifying some phones I've previously used on the Orange network with an IMEI of "0000000000000000"

Yes, that did actually work...
plymouthbloke1974
27-03-2014
I have seen some IMEI's listed before as "000000000000000" and "UNKNOWN" next to it
enapace
27-03-2014
This sounds like the most impossible thing to enforce in the world. I know a few friends who have contracts for there kids but instead of giving them the phone with the contract they give them there old phone. And swap whenever a new contract is due love see how EE would handle that one.

Example they love iPhones my friend has the iPhone 5S and gave one of his kids his 5. Does sound ludicrous to me what EE is doing as everyone has said to have been priced more competitively but seem to have taken away a lot of advantages and put some weird disadvantages into the mix.

False advertising prices on there website and not honouring them isn't the best move to make either specially with the bad press they been getting recently. They will be lucky if they manage remain the biggest network in the UK by the end of this year.
Tom4yorks
27-03-2014
Originally Posted by qasdfdsaq:
“Interesting side effect nobody seems to have mentioned is the new T&Cs forbid you from rooting, jailbreaking, debranding, or "Google-Edition"'ing the phone for six months as well.

I don't think that's going to go down too well...”

My galaxy S4 is rooted to the google edition, I did it as soon as I received it. I would just ignore this crap, its my phone and can do as I please with it, if they say send the phone back...oops I've lost it
qasdfdsaq
27-03-2014
Problem is, the T&Cs now claim it is *not* your phone, and you cannot do with it as you please, and you're not allowed to lose it either :P
Thine Wonk
27-03-2014
Originally Posted by plymouthbloke1974:
“I have seen some IMEI's listed before as "000000000000000" and "UNKNOWN" next to it”

I believe though people are committing a criminal offence if they change the IMEI. I have never heard of anything coming of it, except for stolen phones that are sold on and tracked back, but still worth bearing in mind.
Everything Goes
27-03-2014
Ofcom's plan to stop price increases within the term of the contract is increasing becoming a joke. I expect Vodafone will be next to do this. Still its all Ofcom's fault for allowing this loophole.
lamby
27-03-2014
What if u pay for the phone though?
Daveoc64
27-03-2014
Originally Posted by ShaunIOW:
“I'd have thought EE could track the phone by its IMEI number and remotely lock it like they do stolen phones if they detected it wasn't being used with their SIM card.”

I don't see how the terms and conditions above restrict which SIMs you can put in the phone.
RAN Man
27-03-2014
Originally Posted by daleski75:
“Would they be allowed to do that legally if the phone has not been reported as lost or stolen though?”

As EE own it, they could report it lost/stolen and block it?

The networks know every combination of SIM/Handset ever used so the actual technical implementation is pretty simple. If during the 6 months, another SIM is used in the IMEI of the handset sold, for a period of time, I.e. to satisfy the "permanently" clause, it could then be be classed as in breach of clause 3.13.1

How that's enforced once a technical decision is made would be the tricky bit.
jonmorris
27-03-2014
Originally Posted by Daveoc64:
“I don't see how the terms and conditions above restrict which SIMs you can put in the phone.”

There's no way they'd do that anyway. The negative publicity from the Daily Mail/Watchdog/Twitter/Facebook would be far too damaging.

It's there to try and enable EE to retrieve the phone if someone defaults on their payments, thus effectively meaning EE won't lose anything. The phone will probably be worth enough to cover the loss, even if sold as a reconditioned phone.

And I am sure that even if you rooted the phone and put on a custom ROM, they'd either not notice or not actually do anything anyway.
RAN Man
28-03-2014
Originally Posted by jonmorris:
“There's no way they'd do that anyway. The negative publicity from the Daily Mail/Watchdog/Twitter/Facebook would be far too damaging.

It's there to try and enable EE to retrieve the phone if someone defaults on their payments, thus effectively meaning EE won't lose anything. The phone will probably be worth enough to cover the loss, even if sold as a reconditioned phone.

And I am sure that even if you rooted the phone and put on a custom ROM, they'd either not notice or not actually do anything anyway.”

Yep. I would guess the main reason is to combat fraud for getting a subsidised handset and then not paying. It also moves that from a non payment/civil issue to potentially a theft/criminal issue.
jonmorris
28-03-2014
The question is whether it's enforceable.

I'm sure we'll find out sooner or later.
qasdfdsaq
28-03-2014
Originally Posted by RAN Man:
“As EE own it, they could report it lost/stolen and block it?

The networks know every combination of SIM/Handset ever used so the actual technical implementation is pretty simple. If during the 6 months, another SIM is used in the IMEI of the handset sold, for a period of time, I.e. to satisfy the "permanently" clause, it could then be be classed as in breach of clause 3.13.1

How that's enforced once a technical decision is made would be the tricky bit.”

Well, the networks know every combination of SIM/handset used on their network, if I used an O2 SIM on my EE phone, EE would be clueless to it (except if, say it ran out of signal on O2 and tried to register on EE, that might trigger something).

Then again if I had multiple EE SIMs (e.g. a phone SIM and mobile broadband SIM as I've had in the past) I can't see them conceivably blocking my phone because I swapped them round at some point.

I agree it's purely there to combat box-breaking and defaults.
daleski75
28-03-2014
Has anyone managed to find out if the 6 months ownership clause applies to new customers only or existing customers as well?

Reason why I ask is with EE Swap you can change your phone every 6 months if you so wished so by the time you hit that 6th month according the new T&C's you only just own the phone before trading it in for another one and so the process gets repeated assuming you do it on a 6 monthly basis.

I can certainly see why they are doing it to cut fraud etc but it's really penalising existing customers who may change their mind within 6 months of a new contract etc.
Daveoc64
28-03-2014
Originally Posted by RAN Man:
“As EE own it, they could report it lost/stolen and block it?

The networks know every combination of SIM/Handset ever used so the actual technical implementation is pretty simple. If during the 6 months, another SIM is used in the IMEI of the handset sold, for a period of time, I.e. to satisfy the "permanently" clause, it could then be be classed as in breach of clause 3.13.1

How that's enforced once a technical decision is made would be the tricky bit.”

How on earth have you reached that conclusion!?

The terms and conditions don't mention ANYTHING about using a different SIM in the phone.

They can't possibly tell from a different SIM being in the phone that you've done anything against the terms and conditions.
daleski75
28-03-2014
Originally Posted by Daveoc64:
“How on earth have you reached that conclusion!?

The terms and conditions don't mention ANYTHING about using a different SIM in the phone.

They can't possibly tell from a different SIM being in the phone that you've done anything against the terms and conditions.”

Maybe they meant using the EE sim in a different phone for a set period of time so EE can use that as evidence that they no longer own the phone?
qasdfdsaq
28-03-2014
They can certainly use it as implication. It's not concrete or irrefutable evidence, but similarly, credit card companies detect fraud based on implication and "unusual" spending practices which also results in false positives.
enapace
28-03-2014
Originally Posted by qasdfdsaq:
“They can certainly use it as implication. It's not concrete or irrefutable evidence, but similarly, credit card companies detect fraud based on implication and "unusual" spending practices which also results in false positives.”

Haha no idea how credit card companies detect but it's obviously broke I once got my card locked because I brought a dominos in Manchester. But somehow a 800 euro a night room in Paris went through took ages sort that situation out.
<<
<
2 of 3
>>
>
VIEW DESKTOP SITE TOP

JOIN US HERE

  • Facebook
  • Twitter

Hearst Corporation

Hearst Corporation

DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK

© 2015 Hearst Magazines UK is the trading name of the National Magazine Company Ltd, 72 Broadwick Street, London, W1F 9EP. Registered in England 112955. All rights reserved.

  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Complaints
  • Site Map