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Apple I pad won't shut down


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Old 05-04-2014, 16:39
HDMI
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My I pad won't shut down even pressing the button on side of pad what do I need to do.?
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Old 05-04-2014, 16:41
victorslot
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Press and hold the Home button and Power button at the same time until the spinning wheel appears.
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Old 05-04-2014, 18:03
Inspiration
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Yeah as above hold them down at the same time for as long as it takes the screen to change. Might be as much as 20-30 seconds but it should eventually get the message.
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Old 06-04-2014, 09:51
HDMI
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Thanks guys tried that held buttons for over 2 minutes and pad did not shut down
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Old 06-04-2014, 10:03
victorslot
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Next option is to do a full reset and then set it up again from your iTunes back up. If that fails its a trip to the Apple Store and let them sort it.
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Old 06-04-2014, 21:22
Matt_Forrester
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Hold the button at the top - the side buttons are volume
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Old 07-04-2014, 09:08
kirstiemcnabb
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Have you tried what apple say in their help

http://support.apple.com/kb/TS3281
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