Originally Posted by daleski75:
“......
I have followed the MSE forums and RandomCurve has helped people fight and win against EE so this guy seriously knows his stuff about consumer law and our rights.
If more people where like RC then I truly believe EE/O2 would think twice before they use the out of date RPI to line their pockets so to speak.”
Thank you for the vote of confidence.
We got 40 plus people out of their contracts following the T-Mobile price rise of March 2013. To date we have 8 people out of their contracts following EEs change in T&Cs (and expect to that to rise to 40+) One today walked away from £1,000 worth of contract payments!
Most of the above also walked away with £25-£150 compensation! The numbers are low NOT because the arguments are flawed, but because they are the only ones who found the forum and acted upon it - of those who have acted we have a 90%+ success rate!
The current arguments with EE regarding the March price rise are just starting - but I expect a high win rate again (although suspect CISAS will side with EE and Ofcom and so may need to go to the Small Claims Court - and before anybody picks me up on language yes I know it is the small claims track of the County Court, but lets just use terms people are familiar with ).
I am also helping an O2 customer take a claim to the small claims Court which I expect to win (I suspect O2 to settle before a hearing date as they won't want any publicity on the case).
And I have had 2 orange price rises deemed UNENFORCABLE. I am sure that any price rise applied during the Fixed period of a minimum term contract(!) can be overturned if you are prepared to enforce your rights. There is a SIX Year time limit on making a claim.
There will no doubt be those on the forum who say that this wrong - and to them I say fine so don't try it then, but don't put others off.