giffgaff 4G what's going on ?

joeluken · 15-04-2014, 11:53

Big run up, promotion of 4G phones, launching early April with a range of 4G goodybags, get ready......

Then silence followed by it's now a member only trial until 31/10/2014 limited to one option of 1Gb of 4G data for £10...... ????

http://community.giffgaff.com/t5/New...ighlight/false

AxeVictim · 15-04-2014, 12:23

Well that's a bit crap why even bother. We know 4G works no need to trial it looks like they don't want giffgaffers eating into O2s 4G.

jabbamk1 · 15-04-2014, 12:33

Giff Gaff doing a Three...

pinkllama · 15-04-2014, 12:36

I'm on 3 but was waiting for months to see what giffgaff's 4g deals would be like. What a disappointment.

Seems all the networks apart from 3 are trying to set 4g up at a premium product, either by price or data allowance.

jabbamk1 · 15-04-2014, 12:40

Quote:

Originally Posted by pinkllama

I'm on 3 but was waiting for months to see what giffgaff's 4g deals would be like. What a disappointment.

Seems all the networks apart from 3 are trying to set 4g up at a premium product, either by price or data allowance.

How else do you expect them to make a return on their 4G investment.

But I do agree about the whole premium 4G thing. 4G should not be a premium, it should be the same price as 3G as Tesco and Three do. Even if it means prices go up, there should not be separate tariffs for 3G and 4G.

lost boy · 15-04-2014, 12:45

giffgaff 4G - what's going on?

Who knows? Frankly, it looks like giffgaff don't know either.

Trialling 4G with a 1GB data allowance? What a mess. I'd suspect O2's influence, but how would that explain Lycamobile's 4G offer?

jabbamk1 · 15-04-2014, 12:57

Quote:

Originally Posted by lost boy

giffgaff 4G - what's going on?

Who knows? Frankly, it looks like giffgaff don't know either.

Trialling 4G with a 1GB data allowance? What a mess. I'd suspect O2's influence, but how would that explain Lycamobile's 4G offer?

Telefonica own Giff Gaff. Telefonica do not own Lyca Mobile.
So o2 have control over giff gaff

lost boy · 15-04-2014, 13:44

Quote:

Originally Posted by jabbamk1

Telefonica own Giff Gaff. Telefonica do not own Lyca Mobile.
So o2 have control over giff gaff

Yes... but in that case how come Tesco are offering better than the parent, considering they're a joint venture?

Oh, I don't know. I agree there's something going on, that's clear as day, but whether it's simply down to O2 throwing it's weight around - I don't know, I really don't. On current evidence though, it would appear no-one's going to come out of this smelling of roses.

clewsy · 15-04-2014, 14:01

This is to save bandwidth for the more higher end o2 and Tesco brands clearly.

qasdfdsaq · 15-04-2014, 14:24

I wouldn't call Tesco or Tesco Mobile a high end brand...

As for Telefonica not owning Lyca Mobile - sure - but they do still own the network Lyca runs on and so have complete control over the wholesale pricing and rules that apply to them.

Perhaps this is O2's way of dealing with any potential capacity issues before they arise, which was bound to happen given that they have, by far, the least 4G spectrum per customer than any other network.

Zee_Bukhari · 15-04-2014, 14:34

Waste of time. If you want 4G from O2, Lycamobile' £12 "unlimited plan" is the best option, otherwise go for Three.

Its what I have done, switched my backup from giffgaff to lycamobile, at least I can call my friend in Poland for free aswell.

clewsy · 15-04-2014, 15:18

Tesco would though and are they now the fastest growing network? Im sure someone told me they have the same market share as 3? This of course could all be a load of rubbish.

I'm sure o2 wholesale will be happy in the short term to let anyone buy their data. After all if they want to slow usage down all they have to do is increase the wholesale price.

Three · 15-04-2014, 15:29

Quote:

Originally Posted by clewsy

Tesco would though and are they now the fastest growing network? Im sure someone told me they have the same market share as 3? This of course could all be a load of rubbish.

I'm sure o2 wholesale will be happy in the short term to let anyone buy their data. After all if they want to slow usage down all they have to do is increase the wholesale price.

Tesco have a smaller market share than 3.

I think giffgaff has passed it's shelf life now that the big players have caught up and are better positioned to serve customer needs.

qasdfdsaq · 15-04-2014, 15:30

Fastest growing in what sense? It's easy to have high percentage growth from a small base... Adding one customer a year to an existing subscriber base of one gives you 100% growth whereas O2 have to add over 20,000 to even get 1%.

That said Tesco having the same market share as 3? Bollocks. Even the biggest MVNO in the UK, who've been going for over ten years, has a smaller market share than 3.

clewsy · 15-04-2014, 15:41

So what are the market shares then for the operators?

jonmorris · 15-04-2014, 15:46

Quote:

Originally Posted by jabbamk1

Giff Gaff doing a Three...

hehe, yeah!

When did giffgaff actually mention it was a trial? Sounds exactly like Three.

d123 · 15-04-2014, 16:24

Quote:

Originally Posted by jonmorris

hehe, yeah!

When did giffgaff actually mention it was a trial? Sounds exactly like Three.

Actually Giffgaff seemed to be completely clueless with their launch, there are threads hundreds of pages long without a single genuine update from staff.

If anything, giffgaff are making the Three roll out look extremely good.

Three · 15-04-2014, 16:33

Quote:

Originally Posted by d123

Actually Giffgaff seemed to be completely clueless with their launch, there are threads hundreds of pages long without a single genuine update from staff.

If anything, giffgaff are making the Three roll out look extremely good.

The forum staff are just that, forum staff with CRM training. They have minimal insight into the actual business decisions that go on behind the scenes and pretty much know about as much as the customer.

When they do post insightful stuff on their forums it usually comes as a result of said CRM staff bugging management for weeks/months.

For a mobile network with 'run by you' as their motto, there is very little interaction between upper management and the end customer.

d123 · 15-04-2014, 16:49

Quote:

Originally Posted by Three

For a mobile network with 'run by you' as their motto, there is very little interaction between upper management and the end customer.

From what I've read, that would be NO interaction at all

.

Steve™ · 15-04-2014, 16:55

I'm on Three, and it would be nice to have 4G. However what would be even nicer would be to have fully functioning speedy "Ultrafast" like they promised a few years back.

If GiffGaff's 4G is anything like Three's network performance of late then I wont be hopeful or switching.

duffman25 · 15-04-2014, 17:55

lycamobile seems the best deal at the moment and i can see a lot of people leaving giffgaff for them

daveyfs · 15-04-2014, 20:23

What with the recent complaints about worsening data performance and now this, I've got a sneaking suspicion that Telefonica are in the process of running giffgaff down, and will eventually close the service and move subscribers onto o2 payg on preferential terms.

jabbamk1 · 15-04-2014, 20:31

Quote:

Originally Posted by daveyfs

What with the recent complaints about worsening data performance and now this, I've got a sneaking suspicion that Telefonica are in the process of running giffgaff down, and will eventually close the service and move subscribers onto o2 payg on preferential terms.

Doubt it.

Thine Wonk · 15-04-2014, 20:43

Quote:

Originally Posted by jabbamk1

Doubt it.

Yeah I doubt it too. Does anyone know what the delay is, I have £10 of credit on Giffgaff and I was going to try it when 4G comes out and see what kind of performance I got from it.

Zee_Bukhari · 15-04-2014, 21:01

Quote:

Originally Posted by clewsy

Tesco would though and are they now the fastest growing network? Im sure someone told me they have the same market share as 3? This of course could all be a load of rubbish.

it is a load of rubbish, Tesco have around 2 million customers, maybe a little less where as Three have around 9 million customers.

15-04-2014, 11:53	#1
joeluken Forum Member Join Date: Feb 2014 Posts: 248	giffgaff 4G what's going on ? Big run up, promotion of 4G phones, launching early April with a range of 4G goodybags, get ready...... Then silence followed by it's now a member only trial until 31/10/2014 limited to one option of 1Gb of 4G data for £10...... ???? http://community.giffgaff.com/t5/New...ighlight/false

15-04-2014, 12:23	#2
AxeVictim Forum Member Join Date: Jul 2001 Posts: 2,644	Well that's a bit crap why even bother. We know 4G works no need to trial it looks like they don't want giffgaffers eating into O2s 4G.

15-04-2014, 12:33	#3
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Giff Gaff doing a Three...

15-04-2014, 12:36	#4
pinkllama Forum Member Join Date: Sep 2012 Posts: 61	I'm on 3 but was waiting for months to see what giffgaff's 4g deals would be like. What a disappointment. Seems all the networks apart from 3 are trying to set 4g up at a premium product, either by price or data allowance.

15-04-2014, 12:40	#5
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by pinkllama I'm on 3 but was waiting for months to see what giffgaff's 4g deals would be like. What a disappointment. Seems all the networks apart from 3 are trying to set 4g up at a premium product, either by price or data allowance. How else do you expect them to make a return on their 4G investment. But I do agree about the whole premium 4G thing. 4G should not be a premium, it should be the same price as 3G as Tesco and Three do. Even if it means prices go up, there should not be separate tariffs for 3G and 4G.

15-04-2014, 12:45	#6
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	giffgaff 4G - what's going on? Who knows? Frankly, it looks like giffgaff don't know either. Trialling 4G with a 1GB data allowance? What a mess. I'd suspect O2's influence, but how would that explain Lycamobile's 4G offer?

15-04-2014, 12:57	#7
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by lost boy giffgaff 4G - what's going on? Who knows? Frankly, it looks like giffgaff don't know either. Trialling 4G with a 1GB data allowance? What a mess. I'd suspect O2's influence, but how would that explain Lycamobile's 4G offer? Telefonica own Giff Gaff. Telefonica do not own Lyca Mobile. So o2 have control over giff gaff

15-04-2014, 13:44	#8
lost boy Forum Member Join Date: Sep 2005 Location: Norfolkland Posts: 1,787	Quote: Originally Posted by jabbamk1 Telefonica own Giff Gaff. Telefonica do not own Lyca Mobile. So o2 have control over giff gaff Yes... but in that case how come Tesco are offering better than the parent, considering they're a joint venture? Oh, I don't know. I agree there's something going on, that's clear as day, but whether it's simply down to O2 throwing it's weight around - I don't know, I really don't. On current evidence though, it would appear no-one's going to come out of this smelling of roses.

15-04-2014, 14:01	#9
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	This is to save bandwidth for the more higher end o2 and Tesco brands clearly.

15-04-2014, 14:24	#10
qasdfdsaq Inactive Member Join Date: Jan 2007 Posts: 3,286	I wouldn't call Tesco or Tesco Mobile a high end brand... As for Telefonica not owning Lyca Mobile - sure - but they do still own the network Lyca runs on and so have complete control over the wholesale pricing and rules that apply to them. Perhaps this is O2's way of dealing with any potential capacity issues before they arise, which was bound to happen given that they have, by far, the least 4G spectrum per customer than any other network.

15-04-2014, 14:34	#11
Zee_Bukhari Forum Member Join Date: Apr 2013 Posts: 1,319	Waste of time. If you want 4G from O2, Lycamobile' £12 "unlimited plan" is the best option, otherwise go for Three. Its what I have done, switched my backup from giffgaff to lycamobile, at least I can call my friend in Poland for free aswell.

15-04-2014, 15:18	#12
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	Tesco would though and are they now the fastest growing network? Im sure someone told me they have the same market share as 3? This of course could all be a load of rubbish. I'm sure o2 wholesale will be happy in the short term to let anyone buy their data. After all if they want to slow usage down all they have to do is increase the wholesale price.

15-04-2014, 15:29	#13
Three Forum Member Join Date: Jul 2013 Location: Manchester Posts: 1,114	Quote: Originally Posted by clewsy Tesco would though and are they now the fastest growing network? Im sure someone told me they have the same market share as 3? This of course could all be a load of rubbish. I'm sure o2 wholesale will be happy in the short term to let anyone buy their data. After all if they want to slow usage down all they have to do is increase the wholesale price. Tesco have a smaller market share than 3. I think giffgaff has passed it's shelf life now that the big players have caught up and are better positioned to serve customer needs.

15-04-2014, 15:30	#14
qasdfdsaq Inactive Member Join Date: Jan 2007 Posts: 3,286	Fastest growing in what sense? It's easy to have high percentage growth from a small base... Adding one customer a year to an existing subscriber base of one gives you 100% growth whereas O2 have to add over 20,000 to even get 1%. That said Tesco having the same market share as 3? Bollocks. Even the biggest MVNO in the UK, who've been going for over ten years, has a smaller market share than 3.

15-04-2014, 15:41	#15
clewsy Forum Member Join Date: Mar 2003 Location: Midlands Posts: 2,860	So what are the market shares then for the operators?

15-04-2014, 15:46	#16
jonmorris Forum Member Join Date: Jul 2002 Location: a land filled with trolls Posts: 12,018	Quote: Originally Posted by jabbamk1 Giff Gaff doing a Three... hehe, yeah! When did giffgaff actually mention it was a trial? Sounds exactly like Three.

15-04-2014, 16:24	#17
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by jonmorris hehe, yeah! When did giffgaff actually mention it was a trial? Sounds exactly like Three. Actually Giffgaff seemed to be completely clueless with their launch, there are threads hundreds of pages long without a single genuine update from staff. If anything, giffgaff are making the Three roll out look extremely good.

15-04-2014, 16:33	#18
Three Forum Member Join Date: Jul 2013 Location: Manchester Posts: 1,114	Quote: Originally Posted by d123 Actually Giffgaff seemed to be completely clueless with their launch, there are threads hundreds of pages long without a single genuine update from staff. If anything, giffgaff are making the Three roll out look extremely good. The forum staff are just that, forum staff with CRM training. They have minimal insight into the actual business decisions that go on behind the scenes and pretty much know about as much as the customer. When they do post insightful stuff on their forums it usually comes as a result of said CRM staff bugging management for weeks/months. For a mobile network with 'run by you' as their motto, there is very little interaction between upper management and the end customer.

15-04-2014, 16:49	#19
d123 Forum Member Join Date: Jul 2007 Posts: 3,993	Quote: Originally Posted by Three For a mobile network with 'run by you' as their motto, there is very little interaction between upper management and the end customer. From what I've read, that would be NO interaction at all .

15-04-2014, 16:55	#20
Steve™ Forum Member Join Date: Jan 2007 Location: Glos / Hereford[shire] Posts: 6,709	I'm on Three, and it would be nice to have 4G. However what would be even nicer would be to have fully functioning speedy "Ultrafast" like they promised a few years back. If GiffGaff's 4G is anything like Three's network performance of late then I wont be hopeful or switching.

15-04-2014, 17:55	#21
duffman25 Forum Member Join Date: Sep 2011 Posts: 489	lycamobile seems the best deal at the moment and i can see a lot of people leaving giffgaff for them

DS Forums

giffgaff 4G what's going on ?

15-04-2014, 20:23	#22
daveyfs Forum Member Join Date: Jan 2006 Location: Swansea Posts: 871	What with the recent complaints about worsening data performance and now this, I've got a sneaking suspicion that Telefonica are in the process of running giffgaff down, and will eventually close the service and move subscribers onto o2 payg on preferential terms.

15-04-2014, 20:31	#23
jabbamk1 Forum Member Join Date: Jan 2012 Location: London, UK Posts: 8,759	Quote: Originally Posted by daveyfs What with the recent complaints about worsening data performance and now this, I've got a sneaking suspicion that Telefonica are in the process of running giffgaff down, and will eventually close the service and move subscribers onto o2 payg on preferential terms. Doubt it.

15-04-2014, 20:43	#24
Thine Wonk Forum Member Join Date: Mar 2009 Posts: 14,577	Quote: Originally Posted by jabbamk1 Doubt it. Yeah I doubt it too. Does anyone know what the delay is, I have £10 of credit on Giffgaff and I was going to try it when 4G comes out and see what kind of performance I got from it.

15-04-2014, 21:01	#25
Zee_Bukhari Forum Member Join Date: Apr 2013 Posts: 1,319	Quote: Originally Posted by clewsy Tesco would though and are they now the fastest growing network? Im sure someone told me they have the same market share as 3? This of course could all be a load of rubbish. it is a load of rubbish, Tesco have around 2 million customers, maybe a little less where as Three have around 9 million customers.