DS Forums

 
 

Odd network problem


Reply
Thread Tools Search this Thread
Old 29-04-2014, 09:25
blueisthecolour
Forum Member
 
Join Date: Mar 2004
Location: South
Posts: 10,848

I have a Galaxy Note 2 and i'm having some problems connecting to the internet. I've been working in the same place for 2.5 years and i've been able to connect fine until yesterday when it suddenly stopped working. I can connect via wifi - and it seems to work fine in other locations, so i'm a bit confused.

I have full strength signal on '3'. I've tried a reset and removing the sim card but to no avail.

Any thoughts?
blueisthecolour is offline   Reply With Quote
Please sign in or register to remove this advertisement.
Old 29-04-2014, 09:29
xreyuk123
Forum Member
 
Join Date: Sep 2013
Location: United Kingdom
Posts: 509
I have a Galaxy Note 2 and i'm having some problems connecting to the internet. I've been working in the same place for 2.5 years and i've been able to connect fine until yesterday when it suddenly stopped working. I can connect via wifi - and it seems to work fine in other locations, so i'm a bit confused.

I have full strength signal on '3'. I've tried a reset and removing the sim card but to no avail.

Any thoughts?
Do you have a 3G symbol in the corner to show you have data connection? There could be a problem with the cell site, and you may be on 2G backup. Either that, or you have accidentally turned mobile data off in the settings?
xreyuk123 is offline Follow this poster on Twitter   Reply With Quote
Old 29-04-2014, 09:46
Stuart_h
Forum Member
 
Join Date: Jul 2005
Posts: 3,474
Had a similar problem on 3 recently. For about a month the phone said full bars, 'H' was showing but NO data connection. I rung up 3, they said they fixed a problem. They didnt. I rung them back. They said they could find no problem. After multiple phone calls and pretty much 'denials' of an issue it suddenly came back working perfectly. See if you can find someone else on 3 to confirm its 'them' not you.
Stuart_h is offline   Reply With Quote
Old 29-04-2014, 10:52
blueisthecolour
Forum Member
 
Join Date: Mar 2004
Location: South
Posts: 10,848
Do you have a 3G symbol in the corner to show you have data connection? There could be a problem with the cell site, and you may be on 2G backup. Either that, or you have accidentally turned mobile data off in the settings?
I have the 'H+' symbol and the arrows which usually show data transfer are flashing, however it's not actually working.

It can't be a problem with the settings as this problem is only occurring at work. Is it possible that the local transmitter could be down for that length of time?
blueisthecolour is offline   Reply With Quote
Old 29-04-2014, 12:17
Stuart_h
Forum Member
 
Join Date: Jul 2005
Posts: 3,474
I have the 'H+' symbol and the arrows which usually show data transfer are flashing, however it's not actually working.

It can't be a problem with the settings as this problem is only occurring at work. Is it possible that the local transmitter could be down for that length of time?
it will be the transmitter. as i say it took weeks to fix here
Stuart_h is offline   Reply With Quote
 
Reply




 
Forum Jump


All times are GMT. The time now is 13:26.