BT ADSL Broadband down

EpsilonVaz

10-05-2014

Hello,

My BT ADSL is down, service status says there are no problems but when I call BT help it says there is a major technical fault at the moment then hangs up.

Anyone else experiencing this issue? I'm near Crawley, West Sussex.

gomezz

10-05-2014

From the BT web site

Quote:
“More details

Estimated time to resolve: Ongoing
A small number of our customers in the below areas, may experience a loss of telephone and/or broadband services. We hope to have service restored as quickly as possible and apologise for any inconvenience this may be causing. Services can be affected by a variety of reasons such as damage caused by 3rd parties or cable theft.

Brookwood - 01483 (estimated clear date 15/05/2014)

Llanynys - 01622 (estimated clear date 15/05/2014)

Sutton Valence - 01622 (estimated clear date 14/05/2014)

Swalcliffe - 0129578 (estimated clear date 14/05/2014)

Hungerford - 0148864, 0148868 (estimated clear date 14/05/2014)

Horncastle - 0150752 (estimated clear date 14/05/2014)

Templecombe - 0196337 (estimated clear date 14/05/2014)

Preston Candover - 01256389 (estimated clear date 14/05/2014)

Bexhill - 01424 (estimated clear date 13/05/2014)

Muckhart - 01259 (estimated clear date 13/05/2014)

Killinchy - 0289754 (estimated clear date 11/05/2014)

West Runton - 0126383 (estimated clear date 11/05/2014)

Hillsborough - 0289268 (estimated clear date 11/05/2014)

Cricklewood - 020845, 020820 (estimated clear date 15/05/2014)

Marine - 01702 (estimated clear date 11/05/2014)

Ropley - 0196277 (estimated clear date 10/05/2014)

Diss - 01379 (estimated clear date 10/05/2014)

Maerdy - 0149046 (estimated clear date 10/05/2014)

Martinstown - 02821 (estimated clear date 10/05/2014)

Basingstoke - 01256 (estimated clear date 10/05/2014)

Bowes Park - 0203, 0208 (estimated clear date 10/05/2014)

Mauchline - 01290 (estimated clear date 10/05/2014)

Medway - 0163481, 0163488, 0163440 (estimated clear date 13/05/2014)

Please revisit this page for further updates.”