[scotty2oo6]

Ok so I have been getting the error code

Error_Model_Blind

for 5 days now which means I cant use any apps ect.

I have tried doing a factory reset which did not help, I have also checked the connection which is fine. I read about doing a firmware update but I cant find my model on the Samsung website to do this

My model is UE40ES610

Can anyone help I need my Netflix hehe

[tealady]

When I search on the Samsung site it suggests models as variants of
UE40ES6100WX__
Should be on the back of the tv.

[scotty2oo6]

I found the model and firmware and tried updating the tv but it already has the latest version so that doesn't fix it

thanks for the reply

anyone else had this same problem and a solution??

im lost

[tealady]

I don't know about the hardware.

Alternatives: Get a chromecast stick to view netflix; connect your laptop to the tv; connect a long hdmi cable from your pc to the tv

[JurassicMark]

Done a quick search and the 'error_model_bind' error seems to happen when the Samsung Smarthub servers are down. As you have had this problem for 5 days, this explanation seems unlikely as it would probably be more widely reported if the servers were down for all smarthub users for that length of time.

Have seen on a couple of forums where the problem was fixed by manually setting the date and time, so this may be worth a try.

Failing that, I would try to log the problem with Samsung customer services.