Nexus 5 Screen Jumping

dah07 · 31-05-2014, 22:08

Hi - just before I phone google wondered if anyone had experienced this, basically my Nexus 5 screen is jumping.

http://youtu.be/GjDGA9YR8C4
It was doing it a little so i tried factory resetting it but it seems worse now!!

Anyone got any ideas?

TheVoid · 31-05-2014, 22:44

Quote:

Originally Posted by dah07

Hi - just before I phone google wondered if anyone had experienced this, basically my Nexus 5 screen is jumping.

http://youtu.be/GjDGA9YR8C4
It was doing it a little so i tried factory resetting it but it seems worse now!!

Anyone got any ideas?

Looks like a fault with the screen. You dropped it recently?

dah07 · 31-05-2014, 23:05

Quote:

Originally Posted by TheVoid

Looks like a fault with the screen. You dropped it recently?

Bugger!!
Not that I'm aware off, the weird thing is that its fine (or it seems fine) on the lock screen

Graeme89 · 31-05-2014, 23:20

Quote:

Originally Posted by dah07

Bugger!!
Not that I'm aware off, the weird thing is that its fine (or it seems fine) on the lock screen

Does it only do it when the phone is horizontal or does it do it when its vertical

dah07 · 01-06-2014, 09:38

Both horizontal and vertical, but it seems worse when its vertical

Graeme89 · 01-06-2014, 10:19

Do you have auto brightness on?

Stiggles · 01-06-2014, 10:39

Mine did this when I dropped it and then it fell down the bog!

Just send it back for repair

dah07 · 01-06-2014, 13:14

Cheers everyone, just called google and they are sending me a replacement and then I send my phone back once its received.
Brilliant service

Stiggles · 01-06-2014, 13:19

Quote:

Originally Posted by dah07

Cheers everyone, just called google and they are sending me a replacement and then I send my phone back once its received.
Brilliant service

Did they take any card details from you when they agreed to the replacement?

dah07 · 01-06-2014, 16:26

Quote:

Originally Posted by Stiggles

Did they take any card details from you when they agreed to the replacement?

Yes but they said it would only be in case I didn't return my phone (hopefully!!)

Stiggles · 01-06-2014, 17:30

Quote:

Originally Posted by dah07

Yes but they said it would only be in case I didn't return my phone (hopefully!!)

Ah ok. Just when I had to get mine replaced they put a stop of £299 on my card!

31-05-2014, 22:08	#1
dah07 Forum Member Join Date: Jul 2007 Location: Scotland Posts: 116	Nexus 5 Screen Jumping Hi - just before I phone google wondered if anyone had experienced this, basically my Nexus 5 screen is jumping. http://youtu.be/GjDGA9YR8C4 It was doing it a little so i tried factory resetting it but it seems worse now!! Anyone got any ideas?

31-05-2014, 22:44	#2
TheVoid Forum Member Join Date: Apr 2012 Posts: 2,642	Quote: Originally Posted by dah07 Hi - just before I phone google wondered if anyone had experienced this, basically my Nexus 5 screen is jumping. http://youtu.be/GjDGA9YR8C4 It was doing it a little so i tried factory resetting it but it seems worse now!! Anyone got any ideas? Looks like a fault with the screen. You dropped it recently?

31-05-2014, 23:05	#3
dah07 Forum Member Join Date: Jul 2007 Location: Scotland Posts: 116	Quote: Originally Posted by TheVoid Looks like a fault with the screen. You dropped it recently? Bugger!! Not that I'm aware off, the weird thing is that its fine (or it seems fine) on the lock screen

31-05-2014, 23:20	#4
Graeme89 Forum Member Join Date: Mar 2014 Location: Glasgow Posts: 175	Quote: Originally Posted by dah07 Bugger!! Not that I'm aware off, the weird thing is that its fine (or it seems fine) on the lock screen Does it only do it when the phone is horizontal or does it do it when its vertical

01-06-2014, 09:38	#5
dah07 Forum Member Join Date: Jul 2007 Location: Scotland Posts: 116	Both horizontal and vertical, but it seems worse when its vertical

01-06-2014, 10:19	#6
Graeme89 Forum Member Join Date: Mar 2014 Location: Glasgow Posts: 175	Do you have auto brightness on?

01-06-2014, 10:39	#7
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Mine did this when I dropped it and then it fell down the bog! Just send it back for repair

01-06-2014, 13:14	#8
dah07 Forum Member Join Date: Jul 2007 Location: Scotland Posts: 116	Cheers everyone, just called google and they are sending me a replacement and then I send my phone back once its received. Brilliant service

01-06-2014, 13:19	#9
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Quote: Originally Posted by dah07 Cheers everyone, just called google and they are sending me a replacement and then I send my phone back once its received. Brilliant service Did they take any card details from you when they agreed to the replacement?

01-06-2014, 16:26	#10
dah07 Forum Member Join Date: Jul 2007 Location: Scotland Posts: 116	Quote: Originally Posted by Stiggles Did they take any card details from you when they agreed to the replacement? Yes but they said it would only be in case I didn't return my phone (hopefully!!)

01-06-2014, 17:30	#11
Stiggles Forum Member Join Date: Jan 2011 Location: Dundee, Scotland Posts: 9,293	Quote: Originally Posted by dah07 Yes but they said it would only be in case I didn't return my phone (hopefully!!) Ah ok. Just when I had to get mine replaced they put a stop of £299 on my card!

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Nexus 5 Screen Jumping