[old bill2]

I have been running a few speed tests and noticed that Vigin Mobile are no longer giving you access to DCHSDPA speeds. They never reach higher then 12 meg. To confirm this I used my BlackBerry Z30.When using either EE or Three sim cards my screen displayed H+
I was getting around 15 meg.
When I tried the Virgin sim but screen only displayed H and the most I was getting was about 11.5 meg. I have since tried it on a couple of other phones and the results are the same.

[jabbamk1]

Can anyone on Virgin confirm this?

Seems like an odd thing tbh as you should be able to access DC-HSPA+

[Graeme89]

Quote:

Originally Posted by jabbamk1

Can anyone on Virgin confirm this?

Seems like an odd thing tbh as you should be able to access DC-HSPA+

Maybe a local mast fault?

[old bill2]

Wish I could say it was a mast fault. However have repeated the tests some 20 miles apart. Still the same results.

[wavejockglw]

Full HD video streaming can be achieved with around 4Mbps which is what T-Mobile (EE) cap their Full Monty customers to.

Whilst it's good to have more speed, what exactly is the issue with 12-15Mbps? That is more than many ADSL lines can provide!

[old bill2]

Quote:

Originally Posted by wavejockglw

Full HD video streaming can be achieved with around 4Mbps which is what T-Mobile (EE) cap their Full Monty customers to.

Whilst it's good to have more speed, what exactly is the issue with 12-15Mbps? That is more than many ADSL lines can provide!

I suppose if you are a O2 customer you will be used to getting no more then 4 meg. It's just frustrating when you know EE can offer so much more.

[old bill2]

And before anyone says stick with EE. I am not allowed to. They no longer want me as a customer. O2 and Vodafone coverage is C--p when iam. So only options are Three or Virgin.

[wavejockglw]

Quote:

Originally Posted by old bill2

I suppose if you are a O2 customer you will be used to getting no more then 4 meg. It's just frustrating when you know EE can offer so much more.

Addressing the above comment, that is not true everywhere in the country...... check the latest (2014) Root Metrics reports for London, Manchester, Liverpool, Leicester, Birmingham, Coventry and Leeds/Bradford and O2's performance has improved a lot. They are just slightly behind EE in a number of areas. In Glasgow O2 have a strong presence and deliver good speeds on both 3G and 4G and I doubt if their customers are in the least frustrated comparing their service with EE's.

O2's recent speed results for the areas mentioned above can be found here: http://www.rootmetrics.com/uk/

Best bet is to check yourself with a couple of PAYG SIMs on the networks that you consider have the best coverage in your own area.

[old bill2]

I have only used about 600MB so far this month. My brother and his wife are both Virgin Mobile customers and they are getting the same thing.

[wavejockglw]

Quote:

Originally Posted by old bill2

I have only used about 600MB so far this month. My brother and his wife are both Virgin Mobile customers and they are getting the same thing.

600MB is not a huge amount but it all depends how far you are into your monthly cycle? If that is about 50% of the month you are using under 1.5GB of data per month on average. Can you be a little more specific what the issue is with the speeds reported as my ADSL line is around 12Mbps and it can satisfy all of my Internet use using a variety of devices simultaneously. It would be interesting to learn what you feel you and your relatives are unable to achieve with your 12-15Mbps Virgin mobile data connections presently.

[jabbamk1]

Quote:

Originally Posted by wavejockglw

Can you be a little more specific what the issue is with the speeds reported as my ADSL line is around 12Mbps and it can satisfy lots of Internet use using a variety of devices simultaneously.

That's not the point.
I agree with you that 12Mbps is more than you need.

The point is that Virgin are not providing speeds above a certain point. If what the OP says is true then it could mean that Virgin are artificially capping speeds for all customers.

I do find it odd that they would do this at a speed like this and so I don't think it's a cap at all. Unless there is other evidence/a big gap between EE/Virgin speeds then I'm going to class this as a rumour for now.

[old bill2]

I wonder if Virgin have been given a lower priority so they don't eat in to EEs band with so much

[wavejockglw]

Just reread the OP and mention was made about handset indicators in relation to speed tests. H normally indicates HSDPA the first enhancement of 3G and H+ indicates HSPA+ which has had several upgrades over the years. DC-HSDPA does not have a separate indicator on any of the devices I have used so it's hard to determine if Dual Channel is being used. Bottom line is that 11.5Mbps is available and that should be more than sufficient for the majority of tasks anyone would ask of a mobile phone. If I got 11.5Mbps constantly I would be pretty satisfied.

[on the air]

I'm getting ping 83ms, download 18.97Mbps upload 1.98Mbps on Vrigin, on iPhone 5s

[plymouthbloke1974]

Quote:

Originally Posted by old bill2

And before anyone says stick with EE. I am not allowed to. They no longer want me as a customer. O2 and Vodafone coverage is C--p when iam. So only options are Three or Virgin.

Eh? What do you mean?

[old bill2]

Quote:

Originally Posted by plymouthbloke1974

Eh? What do you mean?

Let's just say I contacted EEs CS regarding a issue. As a result they cancelled all my contracts. I use much to make PAYG a option. So I have no other option but to find a new network .
It's nice to see the good result on the IPHONE. Any Android or Windows phone users out there who can post results?

[Resonance]

I'm on Virgin and I got just over 18 Mb about two weeks ago when I did a speed test. I was right next to the mast though.

[binary]

Quote:

Originally Posted by old bill2

Let's just say I contacted EEs CS regarding a issue. As a result they cancelled all my contracts. [...]

Sounds pretty mysterious...