Cancelling T-Mobile Contract

Mark C · 03-06-2014, 16:41

Right, I've got a 24 month contract with T-Mobile, I want to cancel and take my number with me.

Minimum term expires on July 31st, and I understand I have to give 30 days notice (by phone) of termination.

So I ring on July 2nd, saying I wish to terminate the contract on Aug 1st, and request a PAC at the same time ? That will ensure no cancellation charges ?

I'll give the PAC to the new supplier on July 31st ?

Orbitalzone · 03-06-2014, 22:01

There's loads of stories online where EE / TMob/Orange get people with either their 'early termination fee' or make you pay an extra 30 day by giving out poor/inaccurate advice.

Alan Waric asked this a little while back so he might have some ideas
http://forums.digitalspy.co.uk/showthread.php?t=1951773
more at MSE forums
http://forums.moneysavingexpert.com/...4363143&page=8

The Sack · 04-06-2014, 08:56

I just left One2T-MobilEE after an awfully long time, no more loyalty discount available so after a long chat i was given a PAC and duly used it.

When my final bill arrived there was a £14 early termination fee on it. A quick call had the lady saying it had now been removed after i told her i wasn't warned of it and i didn't even want to leave in the first place.

03-06-2014, 16:41	#1
Mark C Forum Member Join Date: Dec 2001 Location: Hampshire Posts: 8,102	Cancelling T-Mobile Contract Right, I've got a 24 month contract with T-Mobile, I want to cancel and take my number with me. Minimum term expires on July 31st, and I understand I have to give 30 days notice (by phone) of termination. So I ring on July 2nd, saying I wish to terminate the contract on Aug 1st, and request a PAC at the same time ? That will ensure no cancellation charges ? I'll give the PAC to the new supplier on July 31st ?

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03-06-2014, 22:01	#2
Orbitalzone Forum Member Join Date: Oct 2000 Location: Sussex Posts: 12,173	There's loads of stories online where EE / TMob/Orange get people with either their 'early termination fee' or make you pay an extra 30 day by giving out poor/inaccurate advice. Alan Waric asked this a little while back so he might have some ideas http://forums.digitalspy.co.uk/showthread.php?t=1951773 more at MSE forums http://forums.moneysavingexpert.com/...4363143&page=8

04-06-2014, 08:56	#3
The Sack Forum Member Join Date: Jan 2003 Location: S6 1SW WTID UTO FTB Posts: 6,327	I just left One2T-MobilEE after an awfully long time, no more loyalty discount available so after a long chat i was given a PAC and duly used it. When my final bill arrived there was a £14 early termination fee on it. A quick call had the lady saying it had now been removed after i told her i wasn't warned of it and i didn't even want to leave in the first place.

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Cancelling T-Mobile Contract