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Information on viewer experience


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Old 09-06-2014, 15:11
RoshMendis
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Join Date: Feb 2014
Posts: 1

Hi everyone,

I was wondering if anyone knows of any report/article which outlines any quantitative/qualitative survey work carried out on viewer experience ?

Specifically for video-on-demand videos on the internet (i.e. Netflix, LoveFilm, BBCiPlayer etc.)

I want to know if anyone has done a study on the relationship between number of video frames dropped/lost or video buffering-time vs. viewer dissatisfaction. Basically to answer the question, in an online video streaming application - how much delay, picture freezing, disruptions are 'acceptable' ?

Many thanks
Rosh
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